This opportunity is closed for applications

The deadline was Friday 27 January 2023
Maudsley Learning at South London and Maudsley NHS FT

PowerApp and Umbraco website maintenance and development for Maudsley Learning's digital front door

4 Incomplete applications

3 SME, 1 large

9 Completed applications

9 SME, 0 large

Important dates

Published
Friday 13 January 2023
Deadline for asking questions
Friday 20 January 2023 at 11:59pm GMT
Closing date for applications
Friday 27 January 2023 at 11:59pm GMT

Overview

Off-payroll (IR35) determination
Contracted out service: the off-payroll rules do not apply
Summary of the work
Maudsley Learning requires a team of developers with very excellent knowledge of Microsoft Dynamics, power app, Umbraco and moodle. Developers need to have a good understanding of how these programmes integrate.
Latest start date
Monday 23 January 2023
Expected contract length
12 months with optional extension of 12 months
Location
No specific location, for example they can work remotely
Organisation the work is for
Maudsley Learning at South London and Maudsley NHS FT
Budget range

About the work

Why the work is being done
With the exponential growth of Maudsley Learning, we have successfully transformed the business from a physical service delivery organisation to one that is now able to deliver our services online. In 2020, we invested in a new digital interface for Maudsley Learning linking the website to a virtual learning environment subsequently enabling a seamless UX when accessing our services in person or digitally. The aim is to improve the work delivered to date to catch up with the constant change in demand for how our services is being offered / delivered
Problem to be solved
The digital infrastructure relies on several platforms for successful deployment. The website uses Umbraco for front-end design with the backend linked to Microsoft Dynamics (PowerApp). Further integration into a Virtual learning environment powered by moodle. Currently, some of the items needing to be developed are
- waiting list
- Automatic user enrolment not working as it should
- control over the number of tickets a user can book
- Umbraco - Ability to configure pages as public, hidden or password-protected
- Debug Screen - to speed up customer queries
- Integrate PowerApp data into the existing CRM platform (e-shot)
- Upgrade the existing Umbraco site from 7.0 to the latest version available
- Resolve incorrectly triggered emails e.g. cancelled courses sometimes still trigger reminder emails to those registered.
Who the users are and what they need to do
Users need to be able to create account on maudsleylearning.com and actions associated with it e.g. update profile, request for forgotten password etc. Users need to be able to book / reserve a place on our courses with the ability to pay if required. Users need to be able to cancel their places on courses via customer portal and refund issued (Stripe). Users need to have able to bulk upload other users onto a course. Users need to be able to checkout with more than one product. Currently user is only able to checkout multiples of the same product
Early market engagement
Any work that’s already been done
A document solution architecture is in place to illustrate how the system works
Existing team
- Working with current developers for handover
- Head of Marketing
- Learning Platforms Coordinator
- Head of Digital
Current phase
Live

Work setup

Address where the work will take place
The work can be conducted remotely. However, our location is Maudsley Learning
ORTUS Conferencing and Events Venue
82-96 Grove Lane
London SE5 8SN
Working arrangements
The supplier staff will keep GovWifi and Common Technology Services Programme team hours in order to maximise knowledge transfer and integrate with team development processes: Monday to Friday based in our office (in Aldgate) starting work by 9.30am, 7.5 hours per day + lunch time. There will be a requirement for the people working on this outcome to participate in extended hours support rota for GovWifi service they are developing - on average one week in four. Expenses will be capped at £5,000 for the duration of the contract and all travel and subsistence will require prior approval.
Security clearance

Additional information

Additional terms and conditions
All expenses must be pre-agreed between the parties and must comply with the Cabinet Office (CO) Travel and Subsistence (T&S) Policy. All vendors are obliged to provide sufficient guarantees to implement appropriate technical and organisational measures so that the processing meets the requirements of GDPR and ensures the protection of the rights of data subjects. For further information please see the Information Commissioner's Office website https://ico.org.uk/for-organisations/data-protection-reform/overview-of-the-gdpr/

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • At least 3 years expertise in iteratively, prototyping, designing and building services which meet both user needs and the GOV.UK guidelines for content design, service design and accessibility (2%)
  • At least 3 years experience in administering common open source databases like Postgres, MongoDB, Redis etc. in a production environment. Please give examples (2%).
Nice-to-have skills and experience
Experience supporting a production environment and supporting technical customers/users (1%).

How suppliers will be evaluated

All suppliers will be asked to provide a written proposal.

How many suppliers to evaluate
4
Proposal criteria
Describe how you identify risks and dependencies and outline approaches to managing them while developing a digital service (8%).
Cultural fit criteria
  • Have a no-blame culture and encourage people to learn from their mistakes. Focuses on efficiency and always willing to learn, and deliver on whats promised.
  • Open and honest in their approach.
Payment approach
Capped time and materials
Additional assessment methods
Evaluation weighting

Technical competence

70%

Cultural fit

10%

Price

20%

Questions asked by suppliers

No questions have been answered yet