National Offender Management Service (NOMS)

Content Designer for NOMS Digital Studio

Incomplete applications

14
Incomplete applications
10 SME, 4 large

Completed applications

11
Completed applications
9 SME, 2 large
Important dates
Opportunity attribute name Opportunity attribute value
Published Wednesday 8 February 2017
Deadline for asking questions Friday 10 February 2017 at 11:59pm GMT
Closing date for applications Wednesday 15 February 2017 at 11:59pm GMT

Overview

Overview
Opportunity attribute name Opportunity attribute value
Specialist role Designer
Summary of the work An exciting opportunity for talented, tenacious individuals looking to join our team and take lead in creating world-class services in the Prison and Probation environment. You’ll be working on user needs analysis, identifying gaps and overlaps in existing content, as well as working with wider government colleagues.
Latest start date 27/02/2017
Expected contract length SOW001 dated to 30/06/2017. Subsequent SOWs 3 month durations, up to 24 months.
Location Yorkshire and the Humber
Organisation the work is for National Offender Management Service (NOMS)
Maximum day rate

About the work

About the work
Opportunity attribute name Opportunity attribute value
Early market engagement
Who the specialist will work with You will be part of a cross disciplinary team consisting of delivery manager, product manager, user researcher, UX designer, technical architect and developers.
What the specialist will work on -Needs analysis and relating what users need to existing content, identifying gaps and overlaps
-Working with colleagues in wider government to help them meet user needs in their areas of responsibility
-Develop content plans, attend planning meetings with contacts, apply content and format strategies
-Manage relationships within team/NOMS, subject matter experts ensuring content is accurate
-Scoping/commissioning/writing/editing/publishing digital content quickly/efficiently in line with policy in a format appropriate to the user
-Ensuring user journeys are the best they can be
-Producing high quality, accurate, timely, content assets based on insight and outputs of user testing
-Monitor performance of content and tools

Work setup

Work setup
Opportunity attribute name Opportunity attribute value
Address where the work will take place "Greenfield hse
32 Scotland St
Sheffield
S3 7DQ"
Working arrangements The role is Sheffield based, but there may be travel involved to other regions of the country including London. There is a £5000 limit on travel expenses: expenses will only be covered for meetings outside of Sheffield. Travel between Sheffield and the supplier’s location will not be covered.
Security clearance Basic Clearance required (disclosure scotland)

Additional information

Additional information
Opportunity attribute name Opportunity attribute value
Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Skills and experience
Opportunity attribute name Opportunity attribute value
Essential skills and experience
  • Be able to take complex language and processes and make them simple to understand
  • Be able to make the case for user-focused design
  • Be able to explain your decisions clearly
  • Have extensive experience of writing for the web, with proven ability to create content that is accessible and usable
  • Have proven experience in using metrics and user feedback to define and improve content
  • Have proven experience of managing relationships with stakeholders
  • Have experience in working with content publishing systems
  • Please submit Candidate CVs to kiah_rose.sheppard@justice.gsi.gov.uk by 12pm Wednesday 15th February
Nice-to-have skills and experience have experience of using Markdown or basic HTML

How suppliers will be evaluated

How suppliers will be evaluated
Opportunity attribute name Opportunity attribute value
How many specialists to evaluate 5
Cultural fit criteria
  • We challenge the status quo: we aim to understand the reason behind ‘the way things have always been done’ to see if there is a better way to do things
  • We respect each other in our different opinions and are constructive in feedback
  • The unit of delivery is the team - we have no individual heroes, the stars are the teams as whole entities
  • We aren’t afraid of conflict: we surface tensions and conflict early, and address them promptly
  • We believe empowered teams deliver the best products: those who are doing the work should and do have the greatest understanding of the work - so ask the team!
  • We inspect and adapt regularly to continuously improve; learning from failure not blaming individuals
  • Working product in the hands of users early and often
  • Products degrade quickly, so we regularly iterate and improvement our products ongoing
  • Collocating the people, skills and knowledge you need is the best way to deliver
  • Measure progress by what value you deliver
  • Keep focus on quality, making sure the whole team is aware of any debt taken on
  • Keep it simple and do less, whether that for features in the product or the way you are delivering
Assessment methods
  • Work history
  • Interview
Evaluation weighting

Technical competence

55%

Cultural fit

20%

Price

25%

Questions asked by suppliers

Questions asked by suppliers
Supplier question Buyer answer
1. Although it states in the job specification that CVs are to be submitted to kiah_rose.sheppard@justice.gsi.gov.uk , when you click 'Apply' it then takes you through to having to complete a skills matrix. Do you have to do both or can we just submit a CV to the above address? Thanks for your question. Until now we were unaware of how the changes would take place and what they would look like for Suppliers when applying for roles. In this circumstance only, until we discuss internally, please put 'N/A' against the skills matrix questions, to allow you to complete the application process, and send CVs through to kiah_rose.sheppard@justice.gsi.gov.uk as per usual. Please let me know if there are any issues with this additional stage. -KRS