This opportunity is closed for applications

The deadline was Tuesday 27 September 2022
Department of Work & Pensions

DWP Shared Channels Experience Product Manager - 1 copy

5 Incomplete applications

5 SME, 0 large

14 Completed applications

13 SME, 1 large

Important dates

Tuesday 20 September 2022
Deadline for asking questions
Thursday 22 September 2022 at 11:59pm GMT
Closing date for applications
Tuesday 27 September 2022 at 11:59pm GMT


Specialist role
Product manager
Off-payroll (IR35) determination
Supply of resource: the off-payroll rules will apply to any workers engaged through a qualifying intermediary, such as their own limited company
Summary of the work
The Digital Assisted Project is a key enabler for Service Modernisation, transforming the way that customers interract with the department.
Latest start date
Monday 10 October 2022
Expected contract length
12 Months
North East England
Organisation the work is for
Department of Work & Pensions
Maximum day rate
£700 per day

About the work

Early market engagement
Who the specialist will work with
The exisiting team is formed from a range of internal and external colleagues supporting delivery of Digital Assisited Services.
What the specialist will work on
As a Product Manager, you will manage the ongoing development of a product within one of our many crucial services. You will be responsible for strategic and tactical product decisions and will be an expert at grounding those decisions in user needs and business goals to frame problems and set priorities for the delivery team. You will also be actively involved in developing the product strategy, managing the product roadmap and communicating product success to interested and impacted stakeholders.

Work setup

Address where the work will take place
DWP Longbenton, Newcastle Upon Tyne a minimum of 2 days per week under a hybrid working arrangement. The specialist is required on a full time basis.
Working arrangements
On site a minimum of 2 days per week under a hybrid working arrangement.
Security clearance

Additional information

Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Experience of leading multidisciplinary agile teams to deliver products through various stages of the product lifecycle
  • Experience of working iteratively, prioritising the most valuable features first based on user needs and business needs.
  • Experience of communicating with and influencing senior stakeholders.
Nice-to-have skills and experience
Familiar with the Service Standard, and how it's applied within Government

How suppliers will be evaluated

All suppliers will be asked to provide a work history.

How many specialists to evaluate
Cultural fit criteria
  • Experience of working within large scale organisations
  • Show a positive approach to keeping efforts focused on the top priorities
  • Promote a culture of following the appropriate procedures to ensure results are achieved on time whilst still enabling innovation.
Additional assessment methods
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

1. Is there a current supplier incumbent
No there is no incumbent
2. There appears to be two adverts for the same role, assume we only need to apply for one of these?
Please submit an application for both roles.
3. There are 2 adverts that appear to be the same role. Are you looking for 1 or 2 specialists?
The adverts are the same, we are seeking two specialists to work on seperate sub elements of the oberarching project.