This opportunity is closed for applications

The deadline was Wednesday 8 February 2017
National Offender Management Service (NOMS)

Senior WebOps for NOMS Digital Studio

0 Incomplete applications

13 Completed applications

10 SME, 3 large

Important dates

Wednesday 1 February 2017
Deadline for asking questions
Friday 3 February 2017 at 11:59pm GMT
Closing date for applications
Wednesday 8 February 2017 at 11:59pm GMT


Specialist role
Web operations engineer
Summary of the work
An exciting opportunity for talented, tenacious individuals looking to join our team and take lead in creating world-class services in the Prison and Probation environment. Conducting Service Discovery to identify and deliver high-quality, user-centred products that positively impact the lives of offenders, prison staff and society as a whole.
Latest start date
Expected contract length
SOW001 dated to 31/06/2017. Subsequent SOWs in 3 month durations. Max contract term 2 years.
Yorkshire and the Humber
Organisation the work is for
National Offender Management Service (NOMS)
Maximum day rate

About the work

Early market engagement
Who the specialist will work with
We're building a team of around 70 experts in Web Development, Design and User Research. This is a brilliant opportunity to be part of a growing team from its nascent stage and play an active and continued role in the strategic development of both the team and the studio approaches. Immediate team: Service design team of a Technical Architect, Service Designer and Service Manager- based in Sheffield. Wider Service Area team: Service design team working across up to 3 Product Delivery Teams- based in Sheffield. Community of User Researchers, 3 based in London and Head of User Experience in Sheffield
What the specialist will work on
The Digital Studio is to deliver modern / mobile technology products quickly, responsively and flexibly. Our aim is to introduce products that reduce reoffending, violence and self harm. Improve employability and offender-family relationships. The Senior WebOps engineer is responsible for working with project teams, building / maintaining automated deployment processes, encouraging common code ownership of the deployment stack amongst project developers, avoiding silos between operations and development, monitor and administer cloud based infrastructure and platforms. Applicant must have previous experience maintaining web applications on Linux servers in a production environment using automated tooling to configure new servers.

Work setup

Address where the work will take place
Greenfield Hse, 32 Scotland St, Sheffield, S3 7DQ (with some time in London)
Working arrangements
The role is Sheffield based, but there may be travel involved to other regions of the country including London. There is a £5000 limit on travel expenses: expenses will only be covered for meetings outside of Sheffield. Travel between Sheffield and the supplier’s location will not be covered
Security clearance
Basic Clearance required (disclosure scotland)

Additional information

Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Understanding of common web application architectures
  • Experience configuring and managing Linux servers for serving a dynamic website
  • Experience debugging a complex multi-server service.
  • Scripting or basic programming skills.
  • Familiarity with network protocols - TCP/IP, HTTP, SSL, etc.
  • Deploying and configuring machines in a cloud environment.
  • Understanding of application deployment strategies and continuous integration.
  • Working within a product-centric environment.
  • Comfortable with configuration management tools: at least one of Salt, Chef, or Puppet.
  • Previous experience deploying web services in Ruby or Python; or previous experience developing web applications in Ruby or Python.
  • Experience working in an agile environment with across multiple projects.
  • Knowledge of the use of version control systems such as git or subversion.
  • Experience administering common open source databases like MySQL, Postgres or MongoDB.
  • •Can submit candidate CV to by COP Wednesay 8th February
Nice-to-have skills and experience
  • Understanding of techniques for management of encryption keys and certificates
  • Knowledge of the principles underlying public/private key encryption schemes.
  • Installation and management of open source monitoring tools.
  • Experience with open source solutions and community

How suppliers will be evaluated

How many specialists to evaluate
Cultural fit criteria
  • We challenge the status quo: we aim to understand the reason behind ‘the way things have always been done’ to see if there is a better way to do things
  • We respect each other in our different opinions and are constructive in feedback
  • The unit of delivery is the team - we have no individual heroes, the stars are the teams as whole entities
  • We aren’t afraid of conflict: we surface tensions and conflict early, and address them promptly
  • We believe empowered teams deliver the best products: those who are doing the work should and do have the greatest understanding of the work - so ask the team!
  • We inspect and adapt regularly to continuously improve; learning from failure not blaming individuals
  • Working product in the hands of users early and often
  • Products degrade quickly, so we regularly iterate and improvement our products ongoing
  • Collocating the people, skills and knowledge you need is the best way to deliver
  • We challenge the status quo: we aim to understand the reason behind ‘the way things have always been done’ to see if there is a better way to do things
  • Keep focus on quality, making sure the whole team is aware of any debt taken on
  • Keep it simple and do less, whether that for features in the product or the way you are delivering"
Assessment methods
  • Work history
  • Interview
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

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