This opportunity is closed for applications

The deadline was Monday 27 February 2017
Department for International Trade

Trade Remedies Discovery Team

4 Incomplete applications

3 SME, 1 large

15 Completed applications

12 SME, 3 large

Important dates

Monday 13 February 2017
Deadline for asking questions
Monday 20 February 2017 at 11:59pm GMT
Closing date for applications
Monday 27 February 2017 at 11:59pm GMT


Summary of the work
A Discovery, investigating the feasibility of creating certain services around Trade Remedies as trade legislation is transferred from the EU to the UK. Beyond this, the team will need to investigate which microservices and design patterns can be repurposed to this end.
Latest start date
Expected contract length
4 weeks
Organisation the work is for
Department for International Trade
Budget range
We are aiming at no more than £50,000 for the totality of the Discovery, but are open to proposals from suppliers who may feel that extra resources are justifiable given the scope of the task.

About the work

Why the work is being done
In anticipation of Britain’s exit from the European Union, the investigation and imposition of trade remedies will be brought from the EU to the UK Government. This team will exist to predict where this will lead to a shortfall in DIT’s service provision and to point to reusable components which may enable to us fill this shortfall more easily..
Problem to be solved
The department does not know how feasible certain digital services will be as regards trade remedy and the reusability of DIT design patterns and communications services.
Who the users are and what they need to do
Our users will be domestic producers (and the consultants or lawyers who might advise them), importers, overseas businesses, trade associations, consumer representatives and operational DIT employees. Businesses will need to file petitions to show that they are being affected by unfair trade. DIT will then need adequate data and a case management system to decide whether this is the case, and what action to take.
Early market engagement
Any work that’s already been done
Existing team
The team will function independently, but will need to pro-actively engage with several different policy and digital teams, including LITE and the Trade Remedies team.
Current phase
Not started

Work setup

Address where the work will take place
This work will be split between offices in 1 Victoria Street, London, SW1H 0ET and 3 Whitehall Place, London, SW1A 2AW
Working arrangements
Monday to Friday onsite (Offices in Westminster). A professional working day, hours and working pattern as needed to deliver the service in an efficient way. Mainly based from our office in Westminster, London. Furthermore, as most of the stakeholders are based in these offices and stakeholder engagement is so crucial to the success of the Discovery, it is even more important that this work is undertaken onsite.
Security clearance
Baseline clearance (BPSS) with the signing of a non-disclosure agreement (NDA).

Additional information

Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Have experience of and be comfortable with delivering to fixed deadlines
  • Have experience delivering professional business analysts, user researchers, designers, delivery managers and technical architects
  • Have extensive experience of working within an agile methodology while retaining the ability to recognise and work with waterfall governance structures.
  • Demonstrate prior experience of enabling business transformation and working closely with subject matter experts to achieve this.
Nice-to-have skills and experience
  • Demonstrate prior experience working with government
  • Demonstrate experience working with new organisations, in a working environment and subject area that is fresh.

How suppliers will be evaluated

How many suppliers to evaluate
Proposal criteria
  • Team structure - provisionally we are looking for a team with a delivery manager, a user researcher, a technical architect and a service designer - this is flexible, however
  • This work must be completed and outcomes delivered by the end of March – there is no flexibility on the timeframe
  • Team should use agile working practices – we will provide a product owner from the relevant team.
Cultural fit criteria
  • Be focussed enough to stick to the task at hand and not be side-tracked in a vast and quick-moving field
  • Be committed and hard-working, to deliver under time pressures
  • Be enthused by the prospect of working at the frontline in such an exciting and dynamic area
  • Be committed to the best possible outcome for the United Kingdom following its departure from the European Union
Payment approach
Fixed price
Assessment methods
  • Written proposal
  • Presentation
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

1. What is the availability of subject matter experts and end users (internal and external) to support discovery work? Is it possible to meet the business experts prior to the bid submission in free of charge pre-discovery work?
We will supply a product owner from the relevant policy team. Unfortunately, it won't be possible for business experts to meet suppliers prior to the bid being submitted.
2. ‘Certain’ services suggests that the extent/scope of these is not understood. Given the fixed timeframe and cost, ideally this should be available to suppliers before we bid. Otherwise, it would need to be a condition of the discovery that either detail or extent is constrained by the time available.
The extent/scope of these is not well understood – ascertaining this is included in the remit of the Discovery team. The department understands and is sympathetic to the fact that this is an unusually short period of time for a Discovery. It will, however, remain the responsibility of the supplier to foot a proposal which balances detail with time constraints.
3. Does the CMS mooted as the solution already exist? Is this exercise to identify gaps in the service provision and supporting data and make recommendations to how the existing system can be extended? Or is the ‘CMS’ yet to be built?
The current service is handled by the European Union. No CMS is in place within DIT to support Trade Remedies, but the department does have other CMS systems that could be repurposed. The Discovery team will be charged with investigating where these are and the feasibility of reusing them.
4. What role do you expect for user researcher in this discovery exercise?
To interview internal and external users and compile user research into delivery outcomes (e.g. personas etc.)
5. Are there any requirements for using only open-source software?
Yes. Any software used must be open-source.
6. Would you expect a full set of agile user stories to be delivered at the end of the discovery phase or are you expecting guidelines or themes which can be developed upon?
The supplier will be expected to ascertain user needs and translate these into user stories and personas. These are not expected to be final – if the project moves into alpha these will be renewed and updated.
7. This seems closely linked with the Market Access work that is also on the Digital Marketplace. In that opportunity, the process is to submit full proposal by the 27th. Is that the case also for this opportunity? Also - would the Dept be open to a joint-team approach, wherein resources where shared across the two opportunities?
Yes – this is the case for both. Cooperation and collaboration between both the two Discovery teams and within DIT and the government at large is encouraged and expected.
8. What constitutes a ‘microservice’ – is there a standard definition for this?
A microservice archictecture is one in which components of a service are built, deployed and function independently of each other. These microservices communicate over a network in order to achieve the goal of the service. Existing project teams in DIT using a microservice architecture may have components which are easily repurposed to the ends of new services; the Discovery team will be responsible for investigating this.
9. to confirm based on question 7 - what is required by 27th Feb, the evidence information or a proposal? If a proposal, please can we get the template?
We need the evidence information by the 24th and we will have shortlisted by the 27th. We will be expecting proposals from those shortlisted on the 3rd March and presentations on the 6th.
10. You mention "pro-actively engage with LITE and the Trade Disputes team." Do you have a document which would outline the responsibilities of each team and the list of areas where these teams would need to interact?
The Trade Disputes and Market Access team is responsible for resolving market access barriers so that UK businesses can take full advantage of global opportunities. Currently, the EU manages trade disputes on the UK’s behalf and also resolves many market access issues, but will no longer do so once we leave the EU.

LITE are currently building a platform for import and export licensing within DIT. As part of this service, they are building a case management system, internal and external dashboards and several application forms.
11. Can you point us to any references to determine what is the Strategy and immediate goals for this department? 2. Can you give us a roadmap for next 6-8 months about the services to be developed? We are asking this to understand the influences on this service and understand the agility which the supplier might need to exhibit.
No guidelines have been published to this effect.
12. Hello, We think we would be great for this opportunity, having the exact experience required and having built systems for BEIS, GDS & HMRC (international trade tools). However we're a SME and the key members of staff that we would propose for this project are away the week of the 6th. Would it be possible to present on the 3rd with a view of starting on the 13th?
DIT will weigh the quality of the proposal against the timeframe before reaching a conclusion on which supplier to choose.