This opportunity was withdrawn on Wednesday 10 August 2022

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Trade Remedies Authority / DIT

Office Technology Support

4 Incomplete applications

4 SME, 0 large

0 Completed applications

Important dates

Published
Friday 5 August 2022
Deadline for asking questions
Friday 12 August 2022 at 11:59pm GMT
Closing date for applications
Friday 19 August 2022 at 11:59pm GMT

Overview

Off-payroll (IR35) determination
Contracted out service: the off-payroll rules do not apply
Summary of the work
The TRA requires support to manage and maintain office technology - Desk & Meeting rooms
Latest start date
Saturday 31 December 2022
Expected contract length
2 years
Location
South East England
Organisation the work is for
Trade Remedies Authority / DIT
Budget range

About the work

Why the work is being done
To provide a support service for the office technology
Problem to be solved
Lack of specialism and expertise within TRA
Who the users are and what they need to do
As a user I want to have reliable, well set up technology equipment that enables me to work efficiently at a desk and in the meeting rooms
Early market engagement
Any work that’s already been done
Existing team
Internal facilities team supporting where possible, but a drain on resource and little contingency inplace
Current phase
Discovery

Work setup

Address where the work will take place
Northgate House, Reading, RG1 1AF
Working arrangements
Service agreement - including maintenance, helpdesk and resolution support
Security clearance
BPSS

Additional information

Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Experience maintaining office technology
  • Experience supporting office technology that has failed
  • Experience managing customer requests
  • Experience setting up desk technology
  • Experience setting up meeting room technology
  • Experience collaborating with other technology teams
Nice-to-have skills and experience

How suppliers will be evaluated

All suppliers will be asked to provide a written proposal.

How many suppliers to evaluate
5
Proposal criteria
  • Technical solution
  • How the approach or solution meets user needs
  • Value for money
Cultural fit criteria
  • Work as a team with our organisation and other suppliers
  • Take responsibility for their work
  • Can work with clients with low technical expertise
Payment approach
Fixed price
Additional assessment methods
Evaluation weighting

Technical competence

65%

Cultural fit

15%

Price

20%

Questions asked by suppliers

No questions have been answered yet