This opportunity was withdrawn on Wednesday 10 August 2022

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Trade Remedies Authority / DIT

Office Technology Support

4 Incomplete applications

4 SME, 0 large

0 Completed applications

Important dates

Friday 5 August 2022
Deadline for asking questions
Friday 12 August 2022 at 11:59pm GMT
Closing date for applications
Friday 19 August 2022 at 11:59pm GMT


Off-payroll (IR35) determination
Contracted out service: the off-payroll rules do not apply
Summary of the work
The TRA requires support to manage and maintain office technology - Desk & Meeting rooms
Latest start date
Saturday 31 December 2022
Expected contract length
2 years
South East England
Organisation the work is for
Trade Remedies Authority / DIT
Budget range

About the work

Why the work is being done
To provide a support service for the office technology
Problem to be solved
Lack of specialism and expertise within TRA
Who the users are and what they need to do
As a user I want to have reliable, well set up technology equipment that enables me to work efficiently at a desk and in the meeting rooms
Early market engagement
Any work that’s already been done
Existing team
Internal facilities team supporting where possible, but a drain on resource and little contingency inplace
Current phase

Work setup

Address where the work will take place
Northgate House, Reading, RG1 1AF
Working arrangements
Service agreement - including maintenance, helpdesk and resolution support
Security clearance

Additional information

Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Experience maintaining office technology
  • Experience supporting office technology that has failed
  • Experience managing customer requests
  • Experience setting up desk technology
  • Experience setting up meeting room technology
  • Experience collaborating with other technology teams
Nice-to-have skills and experience

How suppliers will be evaluated

All suppliers will be asked to provide a written proposal.

How many suppliers to evaluate
Proposal criteria
  • Technical solution
  • How the approach or solution meets user needs
  • Value for money
Cultural fit criteria
  • Work as a team with our organisation and other suppliers
  • Take responsibility for their work
  • Can work with clients with low technical expertise
Payment approach
Fixed price
Additional assessment methods
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

No questions have been answered yet