This opportunity is closed for applications

The deadline was Tuesday 21 June 2022
Department for Education

Teach in Further Education Information and Support online site

2 Incomplete applications

2 SME, 0 large

11 Completed applications

9 SME, 2 large

Important dates

Published
Tuesday 7 June 2022
Deadline for asking questions
Tuesday 14 June 2022 at 11:59pm GMT
Closing date for applications
Tuesday 21 June 2022 at 11:59pm GMT

Overview

Off-payroll (IR35) determination
Contracted out service: the off-payroll rules do not apply
Summary of the work
Research and develop the existing Teach in Further Education digital site to:
•Align content with campaigns
•Develop new digital features and content, to better inform and direct users on their journey to becoming an FE teacher.
•Research unmet user needs and improve alignment with other related support and teacher services"
Latest start date
Monday 22 August 2022
Expected contract length
2 Years
Location
No specific location, for example they can work remotely
Organisation the work is for
Department for Education
Budget range
These services are to be delivered over a contract period of 2 years with an indicative contract value of £2.8m for the full 2-year contract.

Each SOW will outline the work required, associated budget and payment approach, CTM, T&M etc. Suppliers will need to provide clear costs to enable tracking.

DfE does not commit to any minimum or maximum spend at this point.

A pricing template will be provided to shortlisted suppliers at proposal stage

About the work

Why the work is being done
"The development of the ‘Teach in Further Education (TiFE)’ information and support site is integral to FE Workforce initiatives at recruiting more FE teachers.Hand-in-hand with the national recruitment campaign launched January 2022 & plans for future annual campaigns that will attract more interest in FE teaching.Following the launch of the TiFE site, the need for a delivery team to continue research and development on the site through 2022/25.This goes beyond maintenance of the existing TiFE site & focuses instead on the continued development & enhancement of the content,designs and features of the TiFE site.The desired outcome is to better inform users (prospective FE teachers) on FE,what they need to develop a career in FE & to direct them to take the next steps that are appropriate for them.Wanting more people to consider & take next steps towards becoming an FE teacher.This requirement includes the procurement of a contracted multi-disciplinary delivery team (delivery, design, user research, business analysis, and development skillsets).Our outcome to increase the number of users who consider a career in FE & taking steps towards becoming an FE teacher via the development of an online information service and national campaign is part of the Skills for Jobs Whitepaper"
Problem to be solved
Address lack of information & failure to attract more FE teachers.
The planned national recruitment campaign (separate business case) will help attract more interest, and the ‘Teach in FE’ information and support service will ensure that prospective teachers can be directed to a single site where they get the information they need in order to choose FE teaching as a career. Together, the proposed service and the national recruitment campaign address problems identified above, namely:

- Lack of knowledge in the general population about how to get into FE teaching
- No clear coordination to link prospective teachers into jobs
- Not enough information and advice to inform prospective FE teachers
- No steering through of candidates to retain and grow their interest
- No proactive management of relationships with potential FE teachers

The risk if we were unable to continue work on this site would mean that there would be no further development of the site would not continue until an in-house team is recruited. Whilst the site would be kept online by resource in Teacher Vacancies, we would not fully capitalise on the momentum generated by the campaign.The TIFE site would not be aligned with the 2022-23 campaign
Who the users are and what they need to do
User Groups
Prospective Further Education teachers.
Generic career changers and industry experts.
Users considering teaching in FE.
Users actively taking steps towards teaching in FE.

As someone interested in teaching above school level I need….
- A sense of how recruitment in FE works
- A straightforward way to find out what I need to do
- Help to recognise the value of my skills for FE
- Support from empathetic experts
- A trustworthy service I can find, access and use with ease
…. so that I can fulfil my ambition to teach in FE
Early market engagement
Any work that’s already been done
Key milestones in the development of the Teach in FE service and recruitment campaign to date:
- In FY 21/22 we developed a minimum viable product (MVP) with basic information about developing a career in Further Education – www.teach-in-further-education.campaign.gov.uk
- In January 2022, this new online site provided the landing page for a national campaign to raise awareness about FE. In addition, an agreement was made to use the Get into Teaching support provider TPUK to deliver email and telephone support to prospective FE teachers who arrive on the new site.
Existing team
Existing DfE digital teams comprise of lead roles in Product Management, User Research and Delivery Management, as well as stakeholders from our finance, commercial, HR and legal services teams.
Current phase
Beta

Work setup

Address where the work will take place
"For any given Statement of Work (SoW) the work is UK wide. Travel may be required to DfE offices in the UK

The primary base will be detailed in each SoW and expenses will not form part of the cost"
Working arrangements
Remote working and DfE sites. All agreements for in-office working will comply with Government guidance on restriction to movement. When in-office working takes place, locations will be stated in the Statement of Work (SOW). The SOW will outline detailed working arrangements, outcomes and deliverables expected for each engagement.

To improve DfE internal capability, build and support the applications/services, knowledge transfer back into DfE may be a requirement for each work package.
Security clearance
DfE requires all supplier staff to have baseline personnel security standard clearance (BPSS).

Additional information

Additional terms and conditions
The standard Framework and Call off Terms and Conditions apply. Suppliers must comply with the General Data Protection Regulation (GDPR) May 2018; Data Protection Act 2018; Law Enforcement Directive and any subsequent amendments to date including providing sufficient guarantees to meet GDPR requirements in line with Procurement Policy Note 02/18 May 2018. Variant Bids are not permitted. Contract and Vendor Management will form a key part of governance and suppliers will be expected to co-operate in a manner that fosters healthy working relationships and quality delivery.

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Experience of successful delivery using Platforms as a Service e.g. GOV.UK PaaS
  • Experience of successful delivery using Continuous Integration and Continuous Deployment techniques
  • Experience of successful performance and stability monitoring, including the particulars of performance monitoring microservice architecture, to enable relevant tagging and tracking
  • Proven ability to collaborate with technical and nontechnical stakeholders to determine appropriate approaches to development and operations, and effect lasting adoption of these approaches
  • Experience of successfully delivering all stages of an application lifecycle, including pubic beta and live
  • Experience of successfully delivering within in multi-disciplinary, agile environments
  • Experience in successfully providing Software Development capability teams at a large scale to deliver good outcomes.
  • Experience in building and maintaining the user interface of a web application based on our needs
  • Experience successfully implementing and updating an architecture across multiple systems.Integrate core legacy systems where necessary. Using key languages and systems e.g. Ruby on rails,Content full content management systems
  • Experience in successfully building and maintaining web applications using front-end and server-side technologies to create accessible, user-centred digital services.
  • Experience in successfully designing and evolving secure APIs.
Nice-to-have skills and experience
  • Evidence of ability to successfully identify the right type of prototype for the situation and to deliver low-fidelity and high-fidelity prototypes, including ability to prototype in code.
  • Evidence of successfully designing services within environments with multifaceted supply and delivery chains.
  • Evidence of successfully creating user journeys on an existing platform

How suppliers will be evaluated

All suppliers will be asked to provide a written proposal.

How many suppliers to evaluate
5
Proposal criteria
  • Experience of successfully enabling teams to adopt a wide range of analysis and synthesis techniques to deliver good outcomes
  • Evidence of collaborating with multiple teams in order to deliver end-to-end services successfully.
  • Demonstrate understanding and ability to successfully deliver digital products and services to Government Digital Service standards and Technology code of Practice or similar.
  • Evidence of successfully working with users to understand their work, their operating context and constraints & identify and implement adaptations/improvements.
  • Evidence of effective communication across organisational, technical, and political boundaries, understanding the context.
  • Experience of successfully providing strategic design insights to contribute to a collective vision and to align and increase the profile of design in a Government Department.
  • Experience of advocating for inclusive practices and helping teams design and deliver accessible services that work for all users.
  • Explain and evidence your processes for on-boarding and retention of resources, which meet our requirements for outside IR35.
  • Evidence of the ability to scale up and down according to demand
Cultural fit criteria
  • Experience of successfully working with an organisation with an agile culture
  • Experience of working with multi-vendor teams across multiple projects
  • Experience of collaboration with multiple organisational stakeholders with the aim to achieve a single objective.
  • Experience of transferring knowledge to permanent staff within client organisation
  • Understands how to be part of a multidisciplinary, agile service team
  • Able to explain technical things to non-technical people, and non-technical things to technical people
  • Demonstrate action to identify and tackle inequality in employment, skills and pay in the contract workforce
  • Support educational attainment relevant to the contract, including training schemes that address digital skills gaps and result in recognised qualifications.
Payment approach
Capped time and materials
Additional assessment methods
  • Case study
  • Work history
  • Reference
  • Presentation
Evaluation weighting

Technical competence

45%

Cultural fit

20%

Price

35%

Questions asked by suppliers

1. Could the Authority share which vendor created the website? And why are you looking to change the vendor?
The Vendor that created the website is Hippo Digital Ltd. The contract with Hippo Digital Ltd ended and we need to re-procure external capability to deliver the outcomes.
2. Are you looking for a single supplier for this work or are you looking for a rainbow team?
DfE is looking for a single supplier for this piece of work.
3. Is evidence of Gov.​UK PaaS essential to score good? Will we score less if we do not have experience in Gov.​UK PaaS, but have experience in other PaaS, like Azure ?
Yes, our expectation is that you should have successful delivery using Gov.uk PaaS. As it is "Essential" skill and experience this will be a critical criteria to assess against.
4. Who is the incumbent, and how long have they been providing these services to you? Did they also complete earlier phases (Discovery, Alpha etc.) If not, who completed those phases please?
Hippo Digital completed Discovery / Alpha / Private Beta in 2021/22
5. Please can you let us know which suppliers have been involved in the work to date?
Hippo Digital Limited
6. Can you confirm the supplier to produced the MVP?
Hippo Digital Limited
7. Is the supplier expected to be proficient with Ruby and Contentful CMS?
Yes, the supplier is expected to be proficient with Ruby and content full CMS
8. For the PaaS experience, does experience in Azure PaaS or other PaaS be valid and scored in the same way as Gov.​uk PaaS ?
Yes, our expectation is that you should have successful delivery using Gov.uk PaaS. As it is "Essential" skill and experience this will be a critical criteria to assess against.
9. Who has delivered the work to date? Is there an incumbent supplier?
Hippo Digital Ltd
10. Has the high-level service design been completed e.g. to enable TiFE to be joined up with Get into Teaching or is that part of the research and development?
Some service design has taken place to explore and action aspects of the join up with GIT. It is not yet complete, and we expect continuation of work to better align with GIT
11. Will the authority provide content design or will the generation of impactful content come under this contract
Generation of impactful content will come under this contract. The content is also influenced by policy
12. Are these services subject to external GDS assessments
This has not yet been confirmed with GDS, but it is likely, for we plan on using GOV.UK to platform the service.
13. Is there an incumbent supplier that will be bidding in this DOS process?
DfE has published this requirement in accordance with public procurement rules, meaning it has been a fair and transparent tender. We have not encouraged or influenced an suppliers.
14. Is the transition cost to a new supplier budgeted for, or would the new supplier have to fund this within their price proposal?
The previous supplier left in March 2022. In the interim, urgent support needs (to ensure the site stayed online) have been provided by an existing team in DfE. Budget has been allocated for a new supplier to start their work without a full transition from the previous team that left in March 2022. Though their research and development has been captured in a wiki.
15. How will the authority enable a fair competition given the knowledge of the incumbent?
At this stage of the tender we are only asking for the capability of suppliers, the previous knowledge is not being tested at the moment. Fair and transparent marking will take place as all moderators have been equipped and instructed on how best to evaluate. We don't have an incumbent as the contract ended in March 2022
16. Could you please share the procurement timelines?
Indicative Timelines- (These are subject to change )

Receive Stage 1 Applications: 21st June 2022
Supplier Feedback: 01 July 2022
Invite shortlist to stage 2: 04 July 2022
Receive Stage 2 Applications: 18 July 2022
Supplier Presentation or Written Submissions: 25 July 2022
Contract Award: 16th August 2022
17. Could you please share your timelines for the proposal and presentation?
Indicative Timelines- (These are subject to change )

-Receive Stage 1 Applications: 21st June 2022
-Supplier Feedback: 01 July 2022
-Invite shortlist to stage 2: 04 July 2022
-Receive Stage 2 Applications: 18 July 2022
-Supplier Presentation or Written Submissions: 25 July 2022
Contract Award: 16th August 2022