DWP

Lead Infrastructure Engineer

4 Incomplete applications

4 SME, 0 large

4 SME, 0 large

Specialist role: Designer
Off-payroll (IR35) determination: Supply of resource: the off-payroll rules will apply to any workers engaged through a qualifying intermediary, such as their own limited company
Summary of the work: Design and implement infrastructure services/solutions to meet strategic plans and roadmaps for the DWP Contact Centre.
Implements, administers and supports infrastructure technologies, solutions and services.
Ensures that the right actions are taken to investigate, resolve and anticipate problems.
Latest start date: Monday 16 May 2022
Expected contract length: 12 months
Location: No specific location, for example they can work remotely
Organisation the work is for: DWP
Maximum day rate: £600

Early market engagement
Who the specialist will work with: The specialist will work within a large team to deliver the Contact Centre Modernisation Programme
What the specialist will work on: To join the Contact Centre Modernisation Programme to define, and implement technical processes to manage the Programmes non -Prod Test Environments, and CI/CD Pipeline for the new Contact Centre Platform build, test and deployment into the production environment

Address where the work will take place: 5 days a week, aligned to a DWP Technology hub and adherence to DWP Hybrid Working Policy
Working arrangements: In line with DWP's Hybrid Working policy
Security clearance: BPSS

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience: Knowledge and experience of CI/CD delivery processes

Non-Prod and Production Environment management processes

Project Management

Test and Test Automation including Test Driven Development

Problem solving and identifying resolutions within large and complex projects

Cost Control and Reporting

Cloud (AWS & Azure) computing
Nice-to-have skills and experience: Document control of Risks and Issues

Working as a senior member of a large and complex delivery programme

Environment Management, Patch and Release Cycle Management and scheduling

Software Release management

Back-Up & Restore strategy

Physical Data Centre hosing and maintenance

Network Routing, Switching and Security

Stakeholder Management

IP Voice and Networking and routing

All suppliers will be asked to provide a work history.

How many specialists to evaluate

Cultural fit criteria

Evidence and experience of delivering at pace, with minimal supervision
Sharing knowledge and experience with other team members
Work with stakeholders with limited technical expertise
Experience of working in a culturally diverse working environment with a broad mix of contractors and internal personnel

Additional assessment methods

Evaluation weighting

Technical competence

50%

Cultural fit

10%

Price

40%

1. Is there an incumbent?: No
2. Will any remote working be possible?: The expectation is that the candidate will be based in an office 40% of the working week, 2 days.
3. What DWP hub locations can they be based from please?: Technology Hubs are; - Manchester, Leeds, Newcastle or Peel Park.
4. 5 days a week, aligned to a DWP Technology hub and adherence to DWP Hybrid Working Policy Please can you confirm the split between on site and remote working? as well as the location of the Technology Hubs: The expectation is that the candidate will be based in an office 40% of the working week, 2 days. Technology Hubs are; - Manchester, Leeds, Newcastle or Peel Park.