Start date: Monday 6 June 2022
Value: £6,382,380
Company size: SME
UK Strategic Command, Ministry of Defence

Command and Control in the Information Age (C2IA)

4 Incomplete applications

0 SME, 4 large

3 Completed applications

3 SME, 0 large

Important dates

Wednesday 27 April 2022
Deadline for asking questions
Wednesday 4 May 2022 at 11:59pm GMT
Closing date for applications
Wednesday 11 May 2022 at 11:59pm GMT


Off-payroll (IR35) determination
Contracted out service: the off-payroll rules do not apply
Summary of the work
Through analysis of functions and deliverables, 12.1 Full Time Employment (FTE) Technical Service Support (TSS) is required to deliver Vice Chief of the Defence Staff (VCDS) directed change initiatives that will enable Defence to conduct effective and decisive Command and Control in the Information Age (C2IA).
Latest start date
Wednesday 1 June 2022
Expected contract length
1 Year Contract with 1 year option to extend
South East England
Organisation the work is for
UK Strategic Command, Ministry of Defence
Budget range
Budget of £7,091,200 for 24 months (1 Year + 1 year Option) of contract period in support of C2IA TSS

About the work

Why the work is being done
The Integrated Operating Concept 2025 (IOpC 25) outlines a new approach to the utility of armed force in an era of strategic competition, a rapidly evolving character of warfare and the global evolution in the Information Age. Adapting to these global shifts, represents the most significant change in UK military thinking in several generations. One way Defence is evolving to meet the global changes is moving to an audience-centric approach (AC-A) which challenges traditional, linear crisis response, focussed on adversaries. Instead, the AC-A aims to give Defence, PAG and Allies the advantage over potential adversaries and competitors across the IOpC 25 framework on a persistent footing.

Due to delivery requirements, the Contract Award is June 2022
Problem to be solved
Through analysis of functions and deliverables, 12.1 Full Time Employment (FTE) Technical Service Support (TSS) is required to deliver Vice Chief of the Defence Staff (VCDS) directed change initiatives that will enable Defence to conduct effective and decisive Command and Control in the Information Age (C2IA). Specifically, the FTE is required to provide: advice to the change programme leadership; senior level mentoring and change management Subject Matter Expertise (SME); Project Management Office (PMO) support; risk, issues, opportunities, quality and assurance management; experimentation planning and delivery; accelerator technical and delivery support; stakeholder engagement and communications; validation of change objectives, programme analysis and design authority areas; programme design and architecture.
The initial requirement will be to develop the existing IACC Campaign Plan, merge the Operational C2 Study requirements through programmatic design and architecture, and delivery of a concept implementation plan. This will form the C2IA CP Plan and set out the direction and priority of resource against the higher functions.
The summary of requirement is for 12.1 days FTE of TSS to enable the delivery of the C2IA.
Who the users are and what they need to do
The MOD require a Contractor for technical service and support to deliver Vice Chief of the Defence Staff (VCDS) directed change initiatives that will enable Defence to conduct effective and decisive Command and Control in the Information Age (C2IA).
Early market engagement
Any work that’s already been done
Previous contract for Information Advantage Change Campaign ended 31 March 2022
Existing team
Director Joint Warfare and Hd Warfare Development, and their team, will be the principal customers for this contract. Hd Warfare Development will set priorities to assign TSS resource to the campaign objectives and when surge activity is required, or delegate this to AH Warfare Development as required.
Current phase

Work setup

Address where the work will take place
The primary working location will be Northwood HQ (Building 410, Sandy Lane, Northwood, Middlesex, HA6 3HP). Regular attendance at Northwood HQ will be required by all members of TSS supplier. This will meet the requirements stipulated in the security aspects letter. In addition to this, travel to other sites such as MoD bases, other HMG department sites and civilian contractor sites will be required.
Working arrangements
TSS personnel will routinely visit various MOD establishments as part of their working routine in order to deliver the required output. Flexible remote working may be permitted on direction from the customer.
Security clearance
TSS personnel will require a minimum of SC clearance with some elements requiring up to DV STRAP.

Additional information

Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Change Campaign/Programme leadership for Defence Domains.
  • Change management SME and mentoring within Defence Domains.
  • Change coherence, planning and monitoring for large-scale, complex Defence programmes.
  • Campaign/programme analysis.
  • Stakeholder Engagement.
  • Briefing and working directly to 1*, 2* and 3* MOD Officers.
  • Short term accelerator project delivery, coherence and validation.
  • Short term accelerator project technical and delivery support.
  • Demonstrate a detailed understanding of the Defence Operating Model and evolving/standing Defence Transformation programmes.
  • Communications management & material development.
  • Technical knowledge of operating in the information environment.
  • IA&O capabilities at strategic and operational levels to enable Information Advantage.
  • C2 capabilities at strategic and operational levels and the interactions between them to enable ‘Global Co-Command’.
  • Working remotely with distributed stakeholders to implement change across organisational structures and governance processes across Defence Commands.
  • Delivering innovation within C2IA environment.
  • Audience Analysis.
  • Orchestration of C2.
  • Provision of SQEP for Defence.
  • Confirm valid SC/DV-level Security Clearance is currently in place and will be held for the duration of the contract.
Nice-to-have skills and experience
  • Mentoring, Coaching and workshop facilitation skills.
  • Excellent presentational skills; self-motivated, able to work with minimal supervision yet drive and cohere work to meet desired outcomes in a timely fashion.
  • Information management.
  • Quality management and assurance.
  • Risk opportunities management.
  • Issues management
  • Dependencies management.
  • Governance support.
  • (External) Coherence Management.
  • Working with distributed stakeholders to implement transformation across organisational structures and governance for large-scale complex projects.
  • Understanding of the Joint Exercise Programme.

How suppliers will be evaluated

All suppliers will be asked to provide a written proposal.

How many suppliers to evaluate
Proposal criteria
  • Provide evidence that you have the ability and/or experience to deliver the essential skills (18%)
  • Describe the team structure (including work history, clearances, availability), the number and experience of the resources you intend to supply and where their expertise would aid C2IA (15%)
  • Detail your previous experience and approach to delivering projects relating to: Operating in the information environment, Information Advantage, Defence Transformation programmes(18%)
  • Describe how would you maintain Defence’s current audience-centric approach to Operations (4%)
  • Describe your experience in delivering change across a complex environment and how you could engage and communicate change with desk-level leads and key senior leaders (7%)
  • Explain how you will undertake knowledge transfer to Defence and evidence of previously doing so (4%)
  • Provide examples of your ability to be flexible in your ways of working. The ability to work from MOD locations as required, remote working and surge on key events (4%)
Cultural fit criteria
Describe how you would ensure that the momentum of the current Defence project work is maintained (5%)
Payment approach
Fixed price
Additional assessment methods
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

1. The Summary of Work suggests 12.1 people to support the requirement. However, the Problem to be Solved says 12.1 ‘days’ support. Can you clarify exactly what you anticipate? Is it a team of 12.1 FT across a year? As 0.1 is difficult to work out, is it 12.1 x ‘Y’ days support in total? if the latter, how many days do you calculate this to be (what is ‘Y’)?
12.1 x Full Time Employed personnel is calculated to deliver the requirements.

1 Full Time Employed is 1 person working 5-days a week, so 0.1 Full Time Employed is half a day.
2. Please could you clarify the meaning of ‘12.1’ FTE – is this an expectation of team size throughout the 12 months?
12.1 Full Time Employed is the proposed number of personnel to deliver the functions of the Change Programme. 12.1 people working 5 days a week, so 0.1 = half a day.
3. Will the Authority hold or undertake the security clearance or transfer (SC/DV) of the individuals under this agreement ?
UKSV deliver the clearances and this would be for the supplier to initiate; Joint Warfare can sponsor, but funding is for the supplier to factor. Direct Vetting will take considerably longer to undertake and Joint Warfare can be the sponsor for applications, but the cost is again for the supplier. A lack of previous DV for employees will be a consideration for tender, as this will mean a long delay in being able to deliver on tasks requiring access to above SECRET, although this is only required for a small number of the functions (Approx 3).
4. Please can you state who the current supplier is?
The current supplier is Warner McCall Ltd. The contract ended 31 March 2022