Awarded to ROQ Limited

Start date: Tuesday 19 April 2022
Value: £170,000
Company size: SME
Department for Work & Pensions

Testing Delivery Manager (1)

5 Incomplete applications

4 SME, 1 large

9 Completed applications

9 SME, 0 large

Important dates

Friday 11 February 2022
Deadline for asking questions
Tuesday 15 February 2022 at 11:59pm GMT
Closing date for applications
Friday 18 February 2022 at 11:59pm GMT


Specialist role
Delivery manager
Off-payroll (IR35) determination
Supply of resource: the off-payroll rules will apply to any workers engaged through a qualifying intermediary, such as their own limited company
Summary of the work
The specialist will need to be an experienced test delivery manager with a background of managing IT projects and successful delivering against milestones and will join an existing team of specialists to deliver IT managed services, networks, end user devices, software and printing services to 180 offices and 3000 users.
Latest start date
Friday 1 April 2022
Expected contract length
Initially 12 months with an optional extension period of up to 3 months.
North West England
Organisation the work is for
Department for Work & Pensions
Maximum day rate
Up to £700 ex VAT per day and includes expenses to base location. This role is inside IR35.

About the work

Early market engagement
Who the specialist will work with
The specialist will join an existing DWP team and will be part the Core Digital team and will work with DWP Technology Services, Programme Delivery teams and 3rd party suppliers - each from all are responsible for the testing of their deliverables. The successful candidate will make sense of testing approaches, advise on testing deliverability and provide an overview plan of the testing activities.
What the specialist will work on
As part of a major programme to provide 5 health assessment suppliers with managed IT services which includes DWP provided networks, end user devices (laptops & peripherals), software and local printing, as well as an externally procured case management service, the department is looking for a delivery manager with experience with working internal teams and 3rd party organisations to produce an overall testing strategy & plan and then manage the plan to successfully deliver a full operational service by August 2023.

Work setup

Address where the work will take place
Your primary location will be at one of our Northwest-based Digital Hubs of Manchester, Blackpool or Sheffield. See URL for details:
Working arrangements
DWP have introduced flexible working and will require all permanent and contract staff to spend at least 40% of their time in the office. The specialist will work 5 days per week and will be online between 9am and 5pm.

The programme team work across the Manchester, Blackpool and Sheffield offices and there will be occasional meetings where you'll be required to attend meetings at these offices.
Security clearance
All suppliers must BPSS cleared and On-Shore.

Additional information

Additional terms and conditions
All travel expenses must be pre-agreed between the parties and must comply with the DWP Travel and Subsistence Policy.

DWP have recently reviewed its Security Supplier Assurance process and requirements and have made the applicable changes in line with industry good practice.
These changes will include but are not limited to:
Updated ‘Security Schedule’.
Replacement of ‘Security Management Plans’ with the completion of the ‘Information Security Questionnaire’ as part of the tender submission.
Compliance with the DWP’s relevant policies and standards, found at
Compliance to industry good practice such as ‘ISO27001’ and certification to ‘Cyber Essentials’.

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Provide experience of working in a large scale organisation and/or Public Sector managing IT projects and successfully deploying hardware and software to internal and 3rd party organisations.
  • Demonstrate 3+ years as an IT Test Delivery Lead.
  • Experience of working as a part of a team and recognised as a lead for your strand / deliverables.
  • Provide overall leadership and support to large, multiple internal teams and 3rd party organisations.
  • Ensure that usability, accessibility, security, stability and capacity are embedded in the delivery of services.
  • Manage test plans, risks, issues and dependencies with effective escalation where necessary, owning them until they are resolved.
  • Track and manage project progress and budget, providing helpful and accurate reporting to senior leaders and/or governance boards.
  • Actively manage change and governance for projects, taking all cross-project impacts into account.
  • Communicate consistently across internal and external stakeholders, tailoring messages to ensure that it is right for the audience and consistent with broader project/digital messaging.
  • Have comprehensive experience and Agile and Waterfall delivery principles, methodology and tools.
Nice-to-have skills and experience
  • Demonstrate they have worked in regulated and controlled government environments - explain and give examples of governance structures and adherence to such
  • Manage testing and co-ordination with other delivery teams and departmental governance.
  • Working within a large programme and liaising with a Programme Management Office.

How suppliers will be evaluated

All suppliers will be asked to provide a work history.

How many specialists to evaluate
Cultural fit criteria
  • With flexible working and the team dispersed over several offices it is important that the specialist is able to work independently yet still build effective working relationships.
  • Work as part of a team and provide support to other team members.
  • Proactively supporting other teams that are dependent on your deliverables.
  • Willing share experience and knowledge with the team, as well as being supported by Subject Matter Experts.
  • Be collaborative and transparent when making decisions and owning decisions through to conclusion.
  • Take responsibility for own work and work with others to deliver larger outcomes.
Additional assessment methods
  • Reference
  • Interview
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

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