Awarded to Sopra Steria Ltd

Start date: Saturday 1 January 2022
Value: £8,000,000
Company size: large
Home Office DDaT (Digital, Data & Technology)

International Law Enforcement Development Contract

6 Incomplete applications

4 SME, 2 large

10 Completed applications

5 SME, 5 large

Important dates

Published
Tuesday 3 August 2021
Deadline for asking questions
Tuesday 10 August 2021 at 11:59pm GMT
Closing date for applications
Tuesday 17 August 2021 at 11:59pm GMT

Overview

Off-payroll (IR35) determination
Supply of resource: the off-payroll rules will apply to any workers engaged through a qualifying intermediary, such as their own limited company
Summary of the work
The I-LEAP programme will enhance the ability of law enforcement agencies in the UK and in partner countries to access, share and act upon international law enforcement alerts. It will provide a greater number of higher quality alerts, available in real-time through a new technological solution and business processes.
Latest start date
Wednesday 1 December 2021
Expected contract length
2 years
Location
London
Organisation the work is for
Home Office DDaT (Digital, Data & Technology)
Budget range
Anticipated spend of £8M over 2 years - £4M p.a.

About the work

Why the work is being done
To ensure that the technical capabilities and technical, regulatory and compliance requirements are satisfied for the real-time exchange of law enforcement and public security information between the UK and European countries.
Problem to be solved
Following the loss of access to the Schengen Information System following the UKs Exit from the EU there is a need to deliver capability to UK law enforcement agencies to exchange alerts information with equivalent agencies in partner countries, in real-time and at volume: this is critical to keeping the public safe from the threat posed by international criminality, cross-border crime and foreign national offenders; bringing criminals to justice; and maintaining the UK’s leading role on the international stage.
Who the users are and what they need to do
Key customer/stakeholders are UK Borders Force, UK Policing and other UK law enforcement and public security agencies. The programme outcomes will improve information exchanges with equivalent agencies in European countries.
Early market engagement
Not applicable
Any work that’s already been done
The I-LEAP Programme started in June 2020 and planned to complete in March 2024, when I-LEAP will move into Business As Usual operation.
The programme will develop and put into operation, system capabilities for Borders Officers to:
1. Provide real-time and enhanced INTERPOL alerts data services
2. Provide increased value in alerts data by exploiting additional data sources
3. Provide increased volumes and value from new sources of alerts data on international criminality by means of bilateral agreements.
The Programme has connectivity with INTERPOL and due to pilot activity with policing in Autumn 2021. Engagements with partner countries have begun.
Existing team
The existing programme team is jointly resourced by the Home Office and a commercial supplier with whom contractual arrangements will come to an end in March 2022.
Current phase
Alpha

Work setup

Address where the work will take place
Home Office Team is based at Croydon, with occasional work at other Home Office locations.
Working arrangements
General office hours are 9-5, Monday to Friday. All contractors provided by the winning bidder will be inside IR35.
Security clearance
Supplier personnel will require Home Office SC and NPPV3 security clearance and need to be compliant with BPSS and CTC. Home Office SC clearance must be in place before commencing a role on the Programme.
The Home Office will support this activity.

Additional information

Additional terms and conditions
Not applicable

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Resources: availability/mobilisation and flexibility to scale in accordance with need. Covering a range of business change, management and technical skills including infrastructure (architect), development, testing, delivery and Programme management skills
  • Responding with agility and flexibility to changing demands and priorities e.g. from customer needs or own analysis.
  • Service design, transition and support: ability to design and introduce new 'service wraps' as well as manage and support these services within the Home Office’s strategic environment.
  • Systems development, installation and integration: innovate, build on solution designs, successfully manage multiple development and test environments through to integration, testing, relevant acceptances and deployment.
  • Knowledge of relevant Open Source and proprietary technologies: examples include: Java 11+; Docker/Kubernetes; PostgreSQL; Elasticsearch; AWS RDS, API or SQS; Hibernate, Spring Framework; Jenkins
  • Stakeholder engagement and management, including identification and measurement of benefits: Experience of managing internal and external stakeholders in a complex and challenging environment
  • Knowledge and experience of programme and project management methodologies to support Home Office leadership
  • Experience of aligning business programme delivery planning with the requirements and constraints of customer technical strategy.
  • Proven capability in the development of secure systems: demonstrable experience of security tools and techniques used in delivering Critical National Infrastructure
  • Working successfully in a challenging and complex public-sector environment or similar.
  • The Supplier will be required to collaborate as part of a multi-supplier environment delivering the end to end I-LEAP Services.
  • Describe key strategies that you would propose in order to manage the risks of delivering a new national system into a large, complex operational environment.
  • How would you manage taking on the development service, minimising impact when the programme is at the end of a pilot moving to national rollout, without losing programme momentum
Nice-to-have skills and experience
  • . Demonstrable skills in provision of Project Management Information: project reporting and escalation to ensure immediate and appropriate action is taken
  • Business change implementation and change management: demonstrate practical experience of working collaboratively across delivery organisations to achieve targeted business outcomes
  • Ability to self-organise, work to own initiative and with minimal supervision.
  • Management of dispute resolution (conflict) in one team/other contractors/stakeholder environments.

How suppliers will be evaluated

All suppliers will be asked to provide a written proposal.

How many suppliers to evaluate
3
Proposal criteria
  • Interacting and working effectively with large-scale and autonomous programmes in separate organisations
  • Working with secure data in law enforcement and public security environments
  • Ability to create a technical architecture to satisfy requirements mandated across several technical policy environments
  • Migration of systems from proprietary technologies to Open Source
  • Ability to respond quickly and effectively to rapidly evolving technical demands in a fluctuating Client environment
Cultural fit criteria
  • Work collaboratively as part of a joint team of Customer staff and other suppliers
  • Be open, honest and transparent in line with Civil Service Code
  • Demonstrate a commitment to knowledge sharing and participation in upskilling Customer staff
  • Have a committed, proactive and ethical approach to work
  • Be flexible in adapting to meet changing priorities and business requirements
  • A track record of recognising the importance Health and Wellbeing of all staff involved in Programme Delivery
Payment approach
Time and materials
Additional assessment methods
  • Work history
  • Presentation
Evaluation weighting

Technical competence

50%

Cultural fit

20%

Price

30%

Questions asked by suppliers

1. The existing programme team is jointly resourced by the Home Office and a commercial supplier” please could you tell us who the commercial supplier is?
Sopra Steria Ltd
2. Given the switch to distributed working over the past year and the value for money that that offers. Would the Home Office be open to distributed working with regular on-site meetings throughout the duration of the contract?
Yes - the Home Office would be open to consider this.
3. Will the classification of the work allow it to be undertaken as a distributed/remote project utilising a secure OFFICIAL SENSITIVE approved network?
We have examples of this already on other Home Office Programmes - I think this should be possible.
4. For question 13, can confirm the perspective from which the question should be answered – is it from a technical perspective, business change perspective, service transition to BAU perspective, or all of the above?
All the above.
5. Responding with agility and flexibility to changing demands and priorities e.g. from customer needs or own analysis.” Would you like us to focus on agility and flexibility of resourcing (e.g. quickly mobilising teams) or are you looking for other examples of flexibility (e.g. changes to governance?)
focus on agility and flexibility of resourcing (e.g. quickly mobilising teams)
6. Can you please clarify what you mean by “service wraps.”
This means the service management elements. The easiest example is 1st, 2nd,3rd line support in an IT service scenario. 1st line take the call and identify high level problem, fix if able... if unable pass to 2nd and 3rd line as appropriate.