Awarded to Deloitte LLP

Start date: Monday 1 November 2021
Value: £1,975,060
Company size: large
Land ISTAR Programme, Army HQ

701577532 - Provision of Land ISTAR SME Technical Support (DInfoCom/0187)

11 Incomplete applications

5 SME, 6 large

2 Completed applications

0 SME, 2 large

Important dates

Thursday 29 July 2021
Deadline for asking questions
Thursday 5 August 2021 at 11:59pm GMT
Closing date for applications
Thursday 12 August 2021 at 11:59pm GMT


Off-payroll (IR35) determination
Contracted out service: the off-payroll rules do not apply
Summary of the work
Develop and cohere operating models, including data architecture and systems interfaces to de-risk the delivery of future integrated systems. Key specialist outputs include; Data Exchange and Flow; Deployed Data Analytics Model and supporting Data Architecture; Coherence of Operating Model and Data strategy across projects.

Cyber Risk Assessment Reference is RAR-BNAP6CFB
Latest start date
Monday 1 November 2021
Expected contract length
2 Years plus an option to extend for a further 5 Months
South East England
Organisation the work is for
Land ISTAR Programme, Army HQ
Budget range

About the work

Why the work is being done
The aim of the Land ISTAR Programme is to deliver a capability to operate effectively in every environment in the 21st Century, through delivery of an overarching vision and digital system for the Land ISTAR enterprise and the integration of the required sensors, platforms and applications.

Establishing a coherent, integrated data architecture across CEMA, ISTAR and Joint Effects to underpin the sensor – decider – effector ambition is key. Initial focus is on the core system, including operating model, use cases, data strategy, data model, data architecture, and data engineering support to the design and development of the distributed deployed digital system.
Problem to be solved
The Land ISTAR Programme needs to develop the core technical artefacts and system designs that define how data will be used to enable the future ISTAR system. Defence does not have the necessary digital skills, technical expertise or experience to deliver this requirement within the necessary time period to achieve an operating capability in 2024.


To note the Technical Evaluation (70.00%) will be divided as follows:
Essential Skills & Experience: 18.00%
Nice-to-have Skills: 3.00%
Proposal Criteria: 29.00%
Cultural Fit (10.00%) & Social Value (10.00%)
Who the users are and what they need to do
The main end user categories are:

Sensor Operators – those commanding and operating the sensor platforms to collect data and process the raw data into usable L1/L2 intelligence.
Deciders – The users within the HQ who will use the information to make a decision on what to do next – generate an effect or re-task a sensor to find out more. This is where sensor data might be fused with other data sources to create a Common Intelligence Picture (CIP) or analytics are performed for prediction purposes.
Effectors – The users from the Jt Effects, OCyber and Soft Effects (such as IA&O) communities who need the appropriate information to execute a target.
Early market engagement
Any work that’s already been done
An initial high-level operating model has been developed and work on use cases and user personas has begun to develop this further. Early, initial engagement with key stakeholders towards architecture development has also commenced.
Existing team
The selected partner will be working alongside Military & Civil Servant core programme staff from Army HQ and engage with other programmes in the Headquarters. Staff from delivery agents in Corsham and Bristol also make up the wider team. Other industry partners and contractors will also be on task in developing the architecture of the future system and will play a central role in its development.
Current phase

Work setup

Address where the work will take place
Army Headquarters, Andover, SP11 8HT
Working arrangements
Provide a managed service in support of the Army HQ team. Activities must be completed working collaboratively with a wide range of stakeholders consisting of civilian and military personnel and other suppliers and consultancy providers. The authority expects the resources to work in Army HQ ANDOVER with occasional site visits in the UK. Remote working is permitted by exception, subject to security constraints and the need to access stakeholders and MoD systems.
Security clearance
The supplier will be required to provide incumbents cleared at SC level and experience working with high volumes of personal data (so are DPA 18 aware) and employment will be in line with JSP 440 regulations. Incumbents are to follow both the letter and spirit of Army Headquarters security regulations.

Additional information

Additional terms and conditions
DEFCON 5J - Unique Identifiers, DEFCON 76 - Contractors on site, DEFCON 513 - Value Added Tax, DEFCON 516 - Equality, DEFCON 518 -- Transfer, DEFCON 531 - Disclosure of Information, DEFCON 532B - Protection of Personal Data (Where Personal Data is being processed on behalf of the Authority), DEFCON 534 - Subcontracting/Prompt Payment, DEFCON 537 - Rights of Third Parties, DEFCON 539 – Transparency, DEFCON 550 - Child Labour/Employment Law, DEFCON 566 - Change of control of contractor, DEFCON 642 - Progress meetings, DEFCON 658 - Cyber, DEFCON 694 - Accounting for Property of the Authority.

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Demonstrable experience within the last 3 years showing the ability to define a data strategy, based on the future Land ISTAR operating model. (1%)
  • Demonstrable experience within the last 3 years showing the ability to lead the detailed development of the data strand of the Land ISTAR operating model. (1%)
  • Demonstrable experience within the last 3 years showing the ability to define how the future Land ISTAR system will interface with other Army and Defence information systems. (1%)
  • Demonstrable experience within the last 3 year of communicating a future data strategy to a wide range of audiences, with varied levels of technical understanding. (1%)
  • Demonstrable ability to define data standards (in line with Defence standards) and models across a series of Land ISTAR projects and ensure adherence. (1%)
  • Demonstrable current professional knowledge of AI, ML, data analytics, Cloud and Edge computing. (1%)
  • Demonstrable experience within the last 3 years of data leadership on other large Defence programmes. (1%)
  • Demonstrable understanding of Defence and Army ISTAR doctrine. (1%)
  • Demonstrable experience within the last 3 year of building data models and architectures, as part of an overall capability operating model. (1%)
  • Demonstrable experience within the last 3 years of the ability to work across multiple projects and define a coherent data architecture, that serves the entire Programme. (1%)
  • Demonstrable experience within the last 3 years of interfacing with other Army and Defence stakeholders on data architectural models and standards, to ensure Programme coherence. (1%)
  • Demonstrable expert knowledge of data architecture standards and methodologies. (1%)
  • Demonstrable current knowledge in Defence data standards. (1%)
  • Demonstrable experience within the last 3 years of building data models and data architectures, as part of an overall capability operating model. (1%)
  • Demonstrable experience within the last 3 years and knowledge of process design/engineering. (1%)
  • Demonstrable experience within the last 3 years and knowledge of user journey development. (1%)
  • Demonstrable experience within last 3 years showing ability to work across multiple projects and develop detailed business process-maps and user journeys that explain the future Land ISTAR operating model. (1%)
  • Demonstrable expert knowledge of business analysis and business change. (1%)
Nice-to-have skills and experience
  • Demonstrable experience within the last 3 years of data leadership on private sector digital transformation programmes. (1%)
  • Demonstrable experience within the last 3 years of data architecture on private sector digital transformation programmes. (1%)
  • Demonstrable experience within the last 3 years of business analysis on private sector digital transformation programmes. (1%)

How suppliers will be evaluated

All suppliers will be asked to provide a written proposal.

How many suppliers to evaluate
Proposal criteria
  • Approach and methodology and how the solution meets user needs. (6%)
  • How the approach or solution meets the organisation's policy or goal. (3%)
  • Team structure. Provide core team structure and CVs of those who could be part of the service and their experience relevant to this requirement. (8%)
  • Ability to flex up and down resources to meet the demand of the project during different phases, whilst ensuring quality and consistency. (5%)
  • How they've identified risks and dependencies and offered approaches to manage them. (3%)
  • Value for money. (4%)
Cultural fit criteria
  • Able to communicate effectively with staff, technical SMEs and senior management to identify pragmatic solutions to problems within resource constrained environment. (3%)
  • Recent proven experience of an open, transparent, and collaborative working relationship at all levels with excellent communication and co-ordination skills when conducting daily stand-ups, team meetings, presentation and demonstrations. (2%)
  • Suppliers must demonstrate an ability and willingness to work collaboratively within a multi-vendor delivery environment to achieve outcomes. (3%)
  • Be willing to challenge the status-quo with a no blame culture and encourage people to learn from their mistakes. (2%)
  • Social Value – Describe how you will consider equality and diversity in the provision and operation of services? (5%)
  • Social Value – Demonstrate action to identify and manage cyber security risks in the delivery of the contract including in the supply chain. (5%)
Payment approach
Capped time and materials
Additional assessment methods
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

1. Can you name any incumbent suppliers that are delivering or supporting
the Army with this work to date?
I can confirm Deloitte LLP has undertaken initial investigative work.
2. Please can you provide the budget for this requirement?
I can confirm the budget range is between £1.7M - £2.3M
3. Are we able to provide more than one relevant example in the 100 word answers?
Yes if you wish to do so as long as the response fits within the 100 word limit.
4. Does the Cyber Risk Assessment (Reference RAR-BNAP6CFB) need to be completed alongside the Stage 1 submission as the MOD portal for this is currently unavailable?
I can confirm the Cyber Risk SAQ is not required at Expression of Interest Stage. The Authority will provide further guidance and instruction to suppliers successful at EOI Stage and who will be invited to submit a proposal.
5. Can the Authority confirm that the provision of the client side SME Technical and Strategic Support would preclude the provider from provisioning Land ISTAR/Zodiac supply side services?
The MOD will permit suppliers to operate on both the client and supply side providing an actual or potential Conflict of Interest (COI) can be satisfactorily managed to avoid any unfair distortion in competition. In order to mitigate risk of a Conflict of Interest, the Authority and the incumbent will agree to a Non-Disclosure Agreement at Contract Award”.