This opportunity is closed for applications

The deadline was Monday 12 April 2021
Border Force (Home Office)

Proc 670'B' - Border Force Image Viewer Development

8 Incomplete applications

7 SME, 1 large

4 Completed applications

1 SME, 3 large

Important dates

Monday 29 March 2021
Deadline for asking questions
Monday 5 April 2021 at 11:59pm GMT
Closing date for applications
Monday 12 April 2021 at 11:59pm GMT


Summary of the work
Border Force (BF) are undertaking a transformational project to optimise the use of the data generated from x-ray scanning activities. To do this, a web-based application serving as the interface which BF officers use to manage x-ray scanning processes is needed.
Latest start date
Monday 10 May 2021
Expected contract length
12 months
Organisation the work is for
Border Force (Home Office)
Budget range

About the work

Why the work is being done
Border Force (BF) are transforming their x-ray scanning operations and are developing a unique user interface that will be accessed by BF officers locally and remotely to access scan targets, process target scanning, process target examinations, store operational data and utilise the data/management information in making decisions.

This work is being done to;
• Enable the integration of data feeds from the x-ray scanner systems and BF scanning/examination activities into wider Home Office IT systems.
• Implement a standard data structure/format in BF scanning operations, which will enable and improve data sharing with partners.
• Provide a bespoke interface for BF officers to analyse x-ray images in the Unified File Format using BF developed image analysis tools.
• Enable local and remote access to real-time scan operations data.
• Digitalise and automate BF scanning/examination operational processes, as well as provide a digital audit trail of actions and target history.
• Develop a robust data repository for scanning and operational data, thus providing a single source of data for freight scanning/examination/operational activities.
• Standardise the workflow/processes for BF officers throughout BF scanning operations.
Problem to be solved
The provision of a specialised (browser-based) x-ray image viewer capability to display, manipulate, analyse and manage x-ray images.
The capability will;
• Render x-ray images from UFF 2.0 files displaying a single view of the combined X-ray and HEMD images
• Provide an array of analytical tools for users to manipulate, annotate and interrogate X-ray images.
• Store the outputs of image analysis as metadata in UFF and make it available by APIs.
• Search images by annotations or identity of similar objects.
• Support the capability to view and analyse images in offline mode
• Support UI composition or similar pattern to embed into ScanApp (see parallel procurement Proc 670'A' - Application Development).
• Utilise authentication tokens to support single sign-on and role-based access controls.
• Identify and view similar objects side by side to support analogy and anomaly detections in x-ray images
• The solution must adhere to GDS styling guidelines.
Who the users are and what they need to do
The users for this product will predominantly be BF officers (BFO) across the UK in addition to wider government departments and non-BF users.

BF officers nationwide are categorised into roles which have different requirements and as such will utilise desktops, laptops and tablets to access ScanApp.

BF officers need to be able to view X-ray images to provide analysis, identify potential threats and determine the requisite action.

BF officers need to utilise manipulation tools to view an X-ray image in an array of different formats in order to identify threats that may not be immediately apparent.

BF officers need to view multiple full-scale images simultaneously in order to better identify potential anomalies between similar objects or cargo.

BF officers require AI & Machine Learning support in order to provide automated analysis and guidance in decision making and trend analysis.

BF officers require a vendor agnostic image interpretation platform to support the provision of a digital BF bespoke training program.

It should be noted that image viewer technology, capability and requirements would remain the same for all BF users regardless of their location.
Early market engagement
Any work that’s already been done
The project team have completed Discovery and Alpha (prototyping) phases for the design of ScanApp, with a clear understanding of what the solution looks like.

There is a parallel procurement (Proc 670'A' - Application Development) in progress: the successful bidder will be required to work closely with the successful bidder for that procurement. Bidders are welcome to bid for both contracts; in the event that a single bidder is successful in both competitions, savings will be expected.
Existing team
The team consists of civil servants and specialist contractors.
The project is being managed by the Detection Services Portfolio (DSP), working alongside multiple (internal and external) delivery partners.
The successful bidder will be required to engage and collaborate across all groups delivering and maintaining services for the Home Office.
Current phase

Work setup

Address where the work will take place
Croydon; London
Working arrangements
The successful bidder will be required for 5 days a week and will attend meetings using digital channels initially but should expect to transition to occasional attendance at the Croydon office as the project progresses and COVID 19 guidance allows.
All expenses incurred for travel and subsistence outside the M25 will be chargeable in line with the Home Office Travel and Subsistence policy.
Security clearance
Individuals must be cleared to SC level in order to work on this project.
BF will sponsor SC clearance as required.

Additional information

Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Have experience with X-ray scanning imaging technology.
  • Have experience in use of Machine Learning for analogy and anomaly detections in x-ray images.
  • Demonstrable experience in CI/CD pipelines and cloud native application.
  • Having experience in building browser-based application using opensource technology and UI composition or similar patterns across microservices.
  • Demonstrate how they have worked collaboratively in a multi-vendor environment.
  • Have experience delivering projects using an Agile approach.
  • Experience of working collaboratively with an in-house team, building skills and capabilities to support a smooth handover.
  • Demonstrate understanding of service-led/microservice architecture.
Nice-to-have skills and experience
  • Experience in building services to meet the UK government Digital Service Standard or appropriate similar standards within complex digital programmes across government.
  • Evidence of successfully delivering Minimum Viable Product solutions within compressed timelines.
  • Evidence of an existing product that is customisable.
  • Demonstrate an understanding of Home office approach to technology, data and platforms.
  • Knowledge of GDS Service Standards and web content accessibility guidelines.

How suppliers will be evaluated

All suppliers will be asked to provide a written proposal.

How many suppliers to evaluate
Proposal criteria
  • Evidence of experience defining and implementing new services in a cloud environment. (12%)
  • Approach and methodology with particular attention to agile and collaborative delivery (8%)
  • Technical competence in the identified technologies/ processes and delivery practices (25%)
  • Demonstrable experience of working alongside clients in co-located and integrated teams (5%)
  • Demonstrate understanding of the challenges of implementing in a government agile/hybrid environment (5%)
  • Demonstrate solution readiness (5%)
  • Risk: demonstrate experience in the identification of key assumptions, dependencies, risks and issues, with robust mitigation plans (5%)
Cultural fit criteria
  • Ability to collaborate and communicate with personnel at all levels of the organisation in a diverse environment, including with other suppliers.
  • Ability to be innovative and achieve value for money in all activities.
  • Your experience of successful collaborative working as part of a blended team sharing knowledge within the team.
  • Evidence how you actively promote diversity, inclusion and remote working.
Payment approach
Capped time and materials
Additional assessment methods
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

1. Please could you tell us who the incumbent supplier is?
This is a new requirement, so there is no incumbent.
2. (A clarification to the pricing issue)
At Stage 2, shortlisted bidders will be required to submit a Pricing Schedule containing details of the proposed resource day rates. These day rates must not exceed the mandated maximum rates for the various SFIA levels, details of which are available on application to
3. From an intellectual property (IP) perspective, who would own the IP co-developed?
Any IP arising from the work would be the property of the Home Office.
4. We have developed a web-based imaging software application with viewer that we believe would be customisable to meet Border Force’s requirements. Might there be interest in Border Force starting from an existing product as opposed to developing one from scratch?
Yes, there will be interest from BF to work with a supplier to customise existing products – which is expressed in criteria “Demonstrate solution readiness”.
5. We are a UK-based company. Is it a requirement that all members of the project team are UK-based? For example, we work with European based developers that we would plan to use as part of our project team. Would this be an issue?
This would not be a requirement. In principle, there would be no objection to using offshored or nearshored developers. This would be subject to Home Office security policies.