This opportunity is closed for applications

The deadline was Friday 9 April 2021
Future of AI in Health and Social Care Speculative Design

Future of AI in Health and Social Care

28 Incomplete applications

24 SME, 4 large

31 Completed applications

25 SME, 6 large

Important dates

Published
Friday 26 March 2021
Deadline for asking questions
Friday 2 April 2021 at 11:59pm GMT
Closing date for applications
Friday 9 April 2021 at 11:59pm GMT

Overview

Off-payroll (IR35) determination
Summary of the work
NHSX requires a team with speculative design expertise to develop reuseable methodologies of exploring potential future scenarios.
Latest start date
Monday 10 May 2021
Expected contract length
8 Weeks
Location
No specific location, for example they can work remotely
Organisation the work is for
Future of AI in Health and Social Care Speculative Design
Budget range
It is estimated that the work can be delivered within the budget range of £80,000 to £120,000

About the work

Why the work is being done
NHSX's NHS AI Lab is creating the ecosystem that will support AI-driven technologies from inception to implementation. However, equitable deployment of these technologies at scale will only be realised beyond the initial four year programme life cycle. The NHS AI Lab is looking to explore the art of the possible in relation to the use of AI-driven technologies within the health and care system in the future (2030) to inform considerations of future approaches and plans for AI in health and care.
Problem to be solved
The future of AI in health and social care is uncertain. There is no practical view of how AI may change the delivery of health and social care by 2030 and what are the practical steps to achieve a constructive use of AI technologies in health and social care by 2030.
Who the users are and what they need to do
As policy professionals, we need to understand the potential scenarios, including opportunities and threats, presented by the wider use of artificial intelligence in health and social care to advise ministers on desired outcomes and opportunities. We need to understand the practical steps that health and social care actors and organisations should take to capitalise on emerging technologies. Presented in the form of a cohesive narrative and actions on the different potential futures for AI in health and care, derived from speculative design research.
Early market engagement
No early market engagement has been untaken.
Any work that’s already been done
The Strategy team will have completed secondary research and some stakeholder mapping to inform this piece of work before kick off, which will be shared with the successful applicant. This will cover comparisons of international AI strategies, past transformation programmes in health and social care, and transformation programmes including AI in other sectors.
Existing team
The existing team consists of 6 strategy and policy professionals who work across the area. We anticipate the team working closely with the supplier to deliver this piece of work, however, the supplier is expected to lead the project with their deep expertise of speculative design. The Strategy team will also be working with a second supplier to undertake primary research, gathering views of stakeholders across the health and social care sector.
Current phase
Not applicable

Work setup

Address where the work will take place
N/A. Remote delivery.
Working arrangements
The supplier staff will keep NHS AI Lab team hours in order to maximise knowledge transfer and integrate with team development processes: Monday to Friday based remotely starting work by 9.00am, 7.5 hours per day + lunch time. Supplier will be expected to work outside of core office hours, if required to meet the outcomes and/or conduct research at an appropriate time for users. Expenses are will be capped at £5,000 for the duration of the contract and all travel and subsistence will require prior approval.
Security clearance
All must have BPSS as a minimum.

Additional information

Additional terms and conditions
No additional terms and conditions will be used.

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Extensive experience of creating speculative design methodologies within the last 3 years.
  • Relevant experience in conducting primary and secondary design research
  • Experience engaging a broad range of stakeholders within complex, fragmented systems/industries
  • Experience of considering the impact of emerging technologies on complex systems.
Nice-to-have skills and experience
Working level understanding of the UK's health and care system and the implications of emerging technology on transformation

How suppliers will be evaluated

All suppliers will be asked to provide a written proposal.

How many suppliers to evaluate
6
Proposal criteria
  • Approach and methodology
  • How the Offeror identified risks and dependencies and offered approaches to manage them
  • How the Offeror plans to communicate progress to stakeholders
  • Value for money
Cultural fit criteria
  • Work as a team with our organisation and other suppliers
  • Share knowledge and experience with other team members
Payment approach
Capped time and materials
Additional assessment methods
  • Case study
  • Work history
  • Reference
  • Presentation
Evaluation weighting

Technical competence

60%

Cultural fit

20%

Price

20%

Questions asked by suppliers

1. 1 Is there an incumbent for this work?
There is no incumbent supplier for this work
2. Please confirm whether this opportunity is inside or outside IR35
This opportunity is outside of IR35
3. Is there a current incumbent or preferred supplier?
There is no incumbent or preferred supplier
4. If the supplier can meet all the security, data and BPSS requirements as well as fulfil all the other criteria, is there any reason this work cannot be performed from overseas. E.g. Finland..?
There is no restriction against overseas delivery of this work package but good working level knowledge of the UK's health and care system is highly desirable
5. What are the deliverables you are expecting?
- Develop a reusable speculative design methodology for understanding what artificial intelligence (AI) use in the UK’s health and care system could look like in the future (where the “future” is defined as 2030 and beyond)
- Conduct primary and secondary design research and visualise what AI use in health and care could look like for individual members of the public in the future
- Create and test sacrificial concepts to illustrate the art of the possible in relation to the use of AI-driven technologies within the health and care system in the future
6. Is the timeline fixed?
The timeline will be fixed at eight weeks from when the supplier is onboarded.
7. Could you say more about the reusable framework requirement? How do you imagine using it if the future?
We are keen for a reusable framework to be created so teams across NHSX can apply the same methodology when considering the impact of other emerging technologies. This will not be used for commercial use.
8. Good Afternoon, could you please confirm that the 09 April is the deadline for answering the PQQ questions or will this be the deadline for the ITT? Kind regards
09 April is the deadline for answering the PQQ questions only.
9. Are there any specific AI technologies of particular interest / particular focus? If not, does this imply the successful supplier should include an assessment of the primary AI technologies expected to have an impact on the health and care space?
NHSX is currently concluding research into the current most prominent AI technologies which will be shared with the awarded bidder, however, we want to establish a view of health and social care in 2030 so an assessment of the primary AI technologies will likely be required.
10. What are your expected outcomes? Do you have specific key deliverables in mind? How do you measure success in your organization?
- Develop a reusable speculative design methodology for understanding what artificial intelligence (AI) use in the UK’s health and care system could look like in the future (where the “future” is defined as 2030 and beyond)
- Conduct primary and secondary design research and visualise what AI use in health and care could look like for individual members of the public in the future
- Create and test sacrificial concepts to illustrate the art of the possible in relation to the use of AI-driven technologies within the health and care system in the future
11. We can see current AI-based initiatives listed here: https://www.nhsx.nhs.uk/ai-lab/ai-lab-programmes/ among other sources. Are there other AI-based initiatives that have been previously pursued by NHS and DHSC?
There are many government or NHS wide strategies, policies and plans which may impact the future of AI in health and social care. The NHSX strategy team will be conducting secondary research to identify these initiatives and the outputs will be made available to the awarded bidder.
12. There are many government or NHS wide strategies, policies and plans which may impact the future of AI in health and social care. The NHSX strategy team will be conducting secondary research to identify these initiatives and the outputs will be made available to the awarded bidder.
There are many government or NHS wide strategies, policies and plans which may impact the future of AI in health and social care. The NHSX strategy team will be conducting secondary research to identify these initiatives and the outputs will be made available to the awarded bidder.
13. Will there be any limits to datasets or types of data available for use in future scenarios, AI models, and/or applications?
There are current efforts to improve the quality of data within the health and social care sectors. Access to this data will continue to be govern by data protection legislation and information governance rules. The awarded bidder will be expected to provide an assessment of how these measures may impact future scenarios.
14. There are current efforts to improve the quality of data within the health and social care sectors. Access to this data will continue to be govern by data protection legislation and information governance rules. The awarded bidder will be expected to provide an assessment of how these measures may impact future scenarios.
The NHS AI Lab is keen to explore different scenarios which may include different technological advancements. For this project, the future view has been defined as 2030 and beyond.
15. Are there any active or foreseen NHS or DHSC policy or initiative priorities that would impact the evaluation of considered AI scenarios?
There are many government or NHS wide strategies, policies and plans which may impact the future of AI in health and social care. The NHSX strategy team will be conducting secondary research to identify these initiatives and the outputs will be made available to the awarded bidder.
16. Should we use NHS Long Term Plan as a Guideline of NHS policy for AI initiatives? https://www.longtermplan.nhs.uk/online-version/ Are there any additional active and/or foreseen NHS/DHSC policies or initiative priorities that would impact the evaluation of considered AI scenarios?
There are many government or NHS wide strategies, policies and plans which may impact the future of AI in health and social care. The NHSX strategy team will be conducting secondary research to identify these initiatives and the outputs will be made available to the awarded bidder.
17. What mechanisms, if any, do you have in place to recruit potential research participants?
The Lab will support the successful supplier by letting them recruit through our channels (Virtual Hub, Newsletters, Bulletins); review and feedback on how communicating with potential users; share key messages etc. The Lab will not be actively recruiting participants.
18. In reading the overview of the opportunity, there’s a note about the strategy team having completed some secondary research and stakeholder mapping. Is this an external strategy team or a team internal to NHS or DHSC?
The strategy team is internal to NHSX.
19. How much experience does NHS or DHSC have with working alongside design and innovation organizations?
The NHS AI Lab has worked with several design organisations before.