This opportunity is closed for applications

The deadline was Tuesday 8 September 2020
Department for Digital, Culture, Media & Sport

End User Compute - Deployment Engineer

3 Incomplete applications

2 SME, 1 large

10 Completed applications

10 SME, 0 large

Important dates

Published
Tuesday 1 September 2020
Deadline for asking questions
Thursday 3 September 2020 at 11:59pm GMT
Closing date for applications
Tuesday 8 September 2020 at 11:59pm GMT

Overview

Specialist role
Data engineer
Summary of the work
The Department for Digital, Culture, Media & Sport is looking for an experienced EUC engineer to help support the department deliver its ambitious IT Transformation programme in 2020. The programme broadly looks to renew exsisting infrastructure, devices and services, across a user base of c.2000.
Latest start date
Monday 14 September 2020
Expected contract length
initial 6 months
Location
London
Organisation the work is for
Department for Digital, Culture, Media & Sport
Maximum day rate
@£350 subject to experience

About the work

Early market engagement
n/a
Who the specialist will work with
Role reports to the project delivery manager, and will work across the IT team, working closely with other Workstream/ Delivery leads.
What the specialist will work on
Build/Prep all devices to be rolled out
Deployment of laptops and Mobile phones to end users
Early life support / Basic end user training/orientation
Generally support all migration activities

Work setup

Address where the work will take place
100 Parliament Street
Working arrangements
Work will be customer interacting and will require a presence onsite 5 days a week, this may vary based on actual activity and where face to face interaction is required
Security clearance
Must hold a valid SC clearance

Additional information

Additional terms and conditions
standard contract T&Cs

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Workspace One (UEM) experience
  • Windows 10 Build, deploy & support
  • Mac OS Build & deploy & support
  • Must hold Valid SC clearance
  • Understanding of Support models and workflows
  • Service NOW experience
Nice-to-have skills and experience
  • Experience of Working With NCSC EUC guidelines
  • Service transistion experience

How suppliers will be evaluated

All suppliers will be asked to provide a work history.

How many specialists to evaluate
3
Cultural fit criteria
  • Work as a team with our organisation and other suppliers
  • Be transparent and collaborative when making decisions
  • Have a no-blame culture and encourage people to learn from their mistakes
  • Take responsibility for their work
  • Share knowledge and experience with other team members
  • Challenge the status quo
  • Be comfortable standing up for their discipline
  • Can work with clients with low technical expertise
  • Understanding of the Role of DCMS as an organisation
Additional assessment methods
Reference
Evaluation weighting

Technical competence

60%

Cultural fit

10%

Price

30%

Questions asked by suppliers

1. Is there a current incumbent?
No incumbant in place, this is a new requirment to support the current transformation programme.
2. Is the role outside of ir35?
The role is currently deemed out of scope as its an enabling role to support the delivery of the transformation programme, with a clear start and end date.
3. Hello, can you confirm if they will be required at 100 Parliment full time or will there be any remote working due to Covid?
The role will be based at 100PS supporting the technology upgrade programmme. There is currently limited scope for remote working for this role.
4. can you confirm if this rate is pay to candidate only or is it to include charge rates?
the published rate is the maximum day rate we will pay for the role. This rate should include all associated charges.