Awarded to Mosaic Island

Start date: Friday 1 January 2021
Value: £1,000,000
Company size: SME
NHS Blood and Transplant

Architecture Services Requirement

13 Incomplete applications

10 SME, 3 large

12 Completed applications

6 SME, 6 large

Important dates

Published
Monday 14 September 2020
Deadline for asking questions
Monday 21 September 2020 at 11:59pm GMT
Closing date for applications
Monday 28 September 2020 at 11:59pm GMT

Overview

Summary of the work
Looking for a strategic partner to work alongside our internal architecture function enabling us to deliver the technology strategy and E2E designs for projects,initiatives according to NHSBT and GDS/NHSX Archiecture and Technology principles. The partner must have an in-house architecture practice, demonstrable track record of delivering high quailty architecture service.
Latest start date
Tuesday 1 December 2020
Expected contract length
24 Months
Location
London
Organisation the work is for
NHS Blood and Transplant
Budget range

About the work

Why the work is being done
We are looking for a strategic partner to work alongside our internal architecture function enabling us to deliver the technology strategy as well as E2E designs for projects and initiatives according to NHSBT and GDS/NHSX Archiecture and Technology principles. The chosen partner must have an in-house architecture practice and have a demonstrable track record of delivering a high quailty architecture service and supplementary resources to a wide variety of clients.
Problem to be solved
The service will provide resources to supplement existing NHSBT architecture teams where there are:
Resource shortfalls
Additional or specific expertise is required
Technology leadership /direction is required to create technology strategies, 1-3yr roadmaps, business/domain and application roadmaps
Technology standards, principles or patterns are needed
Enterprise-wide evaluation of current state technology is needed
Future state technology options require evaluation
E2E solutions are required
Technical debts need to be measured and monitored
Requirements to mature the Architecture & Design Function

The service is expected to provide highly experienced Enterprise Architects, Lead Solution Architects,Solution Architects,Senior Technical Consultant, Domain Architect, Managing Architect, Architecture Coordinator/Analyst, Model Manager and Data Analyst. Resources provided will have excellent communication,collaboration skills and be able to articulate themselves, clearly and conscisely to stakeholders at all levels.
NHSBT requires the team to work according to appropriate delivery methodologies and meet the GDS service standard https://www.gov.uk/service-manual/service-standard.
•Work to a consistent set of standards and share knowledge and experience with NHSBT, embedding a product and service centric mindset.
•Bring their experience to drive up reuse, data-driven design, interoperability and capitalise on existing capabilities.
•Harmoniously co-exist and collaborate throughout NHSBT, understanding the culture and values of the organisation
•To be delivery and outcomes focussed
Who the users are and what they need to do
NHSBT Strategy teams who need to understand how the business strategy and existing as well as future required capability is mapped to the technical strategy
Business and Service Owners who need to understand how the architecture and technical solutions will deliver their requirements
CDIO who needs a 3-5 year technology roadmap which will meet the business needs, increase reuse, improve time to market, reduce overall IT spend and reduce overall IT risk and technical debt
Programme and Project Managers who require fast turnaround, robust Architecture and Design artefacts delivered to time, cost and quality to be used by downstream programme and project resources.
Chief Architect who requires a reliable, responsive, value add service that will rapidly mature the Architecture and Design capability of NHSBT and help him to deliver his and the organisations overall objectives
Early market engagement
There will be a supplier webinar on the 21st of September. Details will be communicated once finalised.
Any work that’s already been done
Existing team
The supplier will be working working with NHSBT's existing Architects (Enterprise, Solutions, Integration, Data), Business stakeholders and Business SME's, Product/Service Owners, Service Designers, Business Analysts, User Researchers, supplier technical SME's, internal Solution Delivery teams, Security and Information Governance teams, Technlogy Services, Service Management, Project and Programme Managers and other relevant stakeholders.
Current phase
Not applicable

Work setup

Address where the work will take place
Including but not limited to:
Filton Blood Centre, 500, North Bristol Park, Filton, Bristol BS34 7QH
NHSBT, Fox Den Road, Stoke Gifford, Avon, Bristol BS34 8RR
Birmingham Donor Centre, 65 New St, Birmingham B2 4DU
West End Donor Centre, 26 Margaret St, Marylebone, London W1W 8NB
Working arrangements
Individuals must be available to travel to NHSBT Centres in (but not limited to) Birmingham, Bristol and London. Work will be conducted both face to face and remotely via Skype, Teams etc.
Individuals must comply with the NHSBT Expenses Policy.
Subject to any changes in policy, the resources will provide their own laptops and mobile phones for use on NHSBT premises. NHSBT provides secure access to its network as required.
Security clearance

Additional information

Additional terms and conditions
Suppliers will provide a minimum of two relevant candidates for each role requested by NHSBT within 10 working days.

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Evidence experience of running an Architecture /Design Service with 15+ UK based resources for 3+ organisations in the last 5 years showing the % mix of permanent /associate resources.
  • Evidence your ability and track record to provide all roles and expertise as detailed in the requirement for this service with all architects being TOGAF 9 certified
  • Evidence experience of implementing and using Architecture and Design tooling within at least 2 client organisations in the last 10 years (references will be required if short-listed)
  • Please demonstrate where you have increased the level of architecture and design maturity within an organisation
  • Please confirm you have produced Technology roadmaps for clients in the last 3 years over a wide range of applications (3 anonymised detailed examples will be required if short-listed)
  • Please confirm you have produced detailed Business roadmaps for clients in the last 3 years for specific business functions or domains (3 anonymised detailed examples will be required if short-listed)
  • Confirm delivery of Cloud Strategies (IaaS, PaaS and SaaS) for large organisations including approach to migration/management of legacy applications ensuring target state applications/platforms are reliable, secure, cost effective, and interoperable.
  • Provide information of alignment with IR35 requirements for the public sector in running managed architecture & design services if your service includes bring in associate/contract resources
Nice-to-have skills and experience
  • Provide a list of key SLAs that a World Class Architecture Service should be measured against
  • Demonstrate experience of influencing, implementing and using Architecture and Design best practice within a large-sized (5k+ employees) client organisation including reporting and management of technical debt.
  • Demonstrate experience of assessing costs, architecture options, delivery approach, resources and timeframes based on scope/requirements. Provide an example for a manufacturing /supply chain project including templates and tools used
  • Demonstrate experience of delivering high quality E2E solution designs (HLDs) for complex and transformation projects. You will be required to provide 2 anonymised worked examples if short-listed.
  • Demonstrate experience of Architecture & best practice definition in a Software engineering and development culture.
  • Demonstrate experience of architecture best practice to support Dev Ops environment encompassing: continuous Integration, auto test and deploy.

How suppliers will be evaluated

All suppliers will be asked to provide a written proposal.

How many suppliers to evaluate
5
Proposal criteria
  • Demonstrate experience of assessing costs, architecture options, delivery approach, resources and timeframes based on requirements. Provide example for a manufacturing /supply chain project including templates and tools used
  • Elaborate on your process of responding to SoWs i.e. process from receipt of request, templates used, stakeholder reporting during fulfillment and SLAs used in delivering project resources by role type
  • Demonstrate experience of influencing, implementing and using Architecture and Design best practice within a large-sized (5k+ employees) client organisation including reporting and management and reduction of technical debt (with examples)
  • Provide evidence of value added to one of your clients in optimisation of the design process
  • List SLAs that the Architecture Service should be measured against. Provide examples of reporting dashboards used including value for money, value add and quality of service reporting examples
  • Please provide an overview of the Software Architecture standards and frameworks you would expect a mature software engineering practice to adhere to and best practice governance in an agile environment
  • Please provide 3 case studies that evidence similar work in similar sized organisations and describe the critical success factors for successful delivery that are relevant to NHSBT
  • Demonstrate experience of delivering high quality E2E solution designs (HLDs) for complex and transformation projects. Please provide 2 anonymised worked examples
  • Demonstrate approach to quality management of design deliverables
Cultural fit criteria
  • Please provide details of how you will work with the NHSBT team to share knowledge across the organisation and increase our architecture and design capability
  • Please provide details of how you will ensure that NHSBT are provided with highly professional experts with strong communication and interpersonal skills
Payment approach
Capped time and materials
Additional assessment methods
  • Case study
  • Work history
  • Reference
  • Presentation
Evaluation weighting

Technical competence

45%

Cultural fit

20%

Price

35%

Questions asked by suppliers

1. Please could you give an indication of the budget for this procurement?
£1m per annum approx.
2. When is the supplier Webinar?
Please note Supplier Webinar is on Monday 21st of September from 1pm to 2pm.
Joining details - https://teams.microsoft.com/l/meetup-join/19%3ameeting_MzFlOTY5MTUtOTdhYy00MDg0LWIyNzYtYTEwMmQ2ZTQ3ZDI3%40thread.v2/0?context=%7b%22Tid%22%3a%22e11a1b8f-8f52-4608-8f76-467ff1d34c96%22%2c%22Oid%22%3a%22bfb46aef-3230-47f0-85d8-ae24a616abb7%22%7d

Or dial - +44 20 3321 5246 United Kingdom, London (Toll)
Conference ID: 709 548 925#
3. For Question 2, is it mandatory that all architects are TOGAF 9 certified, or would equivalent experience and skills be acceptable?
This is mandatory.
4. Under Essential skills and experience you have: "Evidence experience of running an Architecture /Design Service with 15+ UK based resources for 3+ organisations in the last 5 years showing the % mix of permanent /associate resources."
Please could you clarify how the % mix of permanent and associate resources will affect the scoring of responses?
A mature architecture practice should have a relatively high percentage of in-house, trained and continually developing architects which the supplier is committed to invest in. This coupled with specialist resources to support assignments bought in where there is a specific skuills shortage or need for specific specialist knowledge is the model NHSBT are looking for. Also having a core set of resources within the practice supports meeting resoucing SLAs
5. Please could you clarify the following requirement under Essential skills and experience: "Evidence experience of running an Architecture /Design Service with 15+ UK based resources for 3+ organisations..."
Should this be interpreted as 15+ resources across 3 organisations, or 15+ resources at each of the 3 organisations?
This is 15+ resources at each of the 3 organisations.
6. Is there in incumbent in place? If so, can you identify the organisation providing the service?
We don’t have an incumbent in place.
7. Please could you confirm that the word count for each response is 100 words?
The word count for each question is 100 words and suppliers should please adhere to the terms of the framework.
8. Thank you for the supplier presentation today, the systems described cover blood and tissue transplant and will therefore have associated safety requirements. Can you confirm that an understanding and associated track record of relevant legislation pertaining to the NHS and the healthcare sector, such as GMP, GAMP, GDPR and Caldicott Principles, is required?
It's not mandatoryfor this tender, but extremely beneficial if a supplier has this knowledge and understanding.
9. When/how will you release the presentation from todays webinar?
Please request for a copy of the presentation from -
seun.ayandipo@nhsbt.nhs.uk
10. Is there a recording of supplier webinar or slides from today available?
Please request for a copy of the presentation from -
seun.ayandipo@nhsbt.nhs.uk
11. In the brief you have stated the budget as £1m and that you expect c15 senior experienced architects to complete the work, are these figures correct as the budget is exceptionally low for such highly qualified staff in such numbers? As an example a solution architect working in the NHS would expect c£70k pa salary wise, therefore the figures don’t match up, please advise? In our opinion the only way this work could be completed with such a small budget would be by "offshoring" the work, is that planned for this programme?
The c15 expert architects is to ensure that any supplier we chose has the scale and experience of delivering for other organisation. Whilst the value of this contract is not of that size, it is important that we work with suppliers who provide architecture services of reasonable scale.
12. Is any resource augmentation required for roles other than architects, for example business analysts, user researchers etc
No
13. What is the expectations around lead times for starting additional resource?
10-20 days from initial request.
14. Will there be a number of core resource required for the duration of the contract?
No
15. Has another organisation performed a capability assessment of the existing Architecture function?
Not in the last 3 years.
16. Would you accept applications from a consortium for this opportunity?
Yes, but it needs to be clear who is fronting up/leading the application and how they would ensure/assure service levels if they are dependent on additional 3rd parties.