This opportunity is closed for applications

The deadline was Monday 19 December 2016
Department for Environment, Food and Rural Affairs

UAT Migration Support Service

0 Incomplete applications

26 Completed applications

17 SME, 9 large

Important dates

Published
Monday 5 December 2016
Deadline for asking questions
Monday 12 December 2016 at 11:59pm GMT
Closing date for applications
Monday 19 December 2016 at 11:59pm GMT

Overview

Summary of the work
End to end management of UAT including defining, implementing and managing the UAT framework; defining and creating scripts and test plans; managing test execution; and maintaining audit trails throughout testing. Please request a copy of the Supplier Brief for further details.
Latest start date
13/02/2017
Expected contract length
12 months
Location
London
Organisation the work is for
Department for Environment, Food and Rural Affairs
Budget range

About the work

Why the work is being done
The Services are required for a project involving migration of applications between data centres. The Services must be delivered between February and October 2017.
Problem to be solved
The Service is for end to end management of user acceptance testing for multiple live applications. Interested suppliers should request the full Supplier Brief by emailing Rebecca.Osborne@environment-agency.gov.uk
Who the users are and what they need to do
Refer to the Supplier Brief.
Early market engagement
Any work that’s already been done
Refer to the Supplier Brief.
Existing team
Refer to the Supplier Brief.
Current phase
Live

Work setup

Address where the work will take place
Primarily London (within M25)
Limited attendance at other locations. Refer to the Requirements Document for details.
Working arrangements
Refer to the Supplier Brief.
Security clearance
All resources will need be Baseline Personnel Security Standard (BPSS) security cleared (via Disclosure Scotland) and sign a confidentiality agreement prior to commencing service delivery.

Additional information

Additional terms and conditions
Refer to the Supplier Brief for details.

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • An experienced authoritative lead with demonstrable expertise of constructively influencing and challenging both internal and external stakeholders to de-risk the migration approach while supporting rapid data-centre migration timescales -20
  • Ability to introduce and manage oversight governance, identifying potential critical business impacts, propose mitigations and appropriate escalation routes - 8
  • Ability to act as a trusted advisor and communicate in written and verbal forms at executive and technical levels -8
  • Ability to deliver a service that commences on 13 February 2017 and delivers the Services in accordance with the dates outlined in the Supplier Brief-10
  • Ability to deliver the UAT phase with specific reference to the business risk profile similar to that described in the Supplier Brief- 8
  • Significant experience and high-level skills in production of UAT artefacts - 20
  • Previous and demonstrable record and relevant experience in managing end to end UAT programs at a scale similar to that described here - 20
  • Ability to respond flexibly to the development and changes in the migration approach and timescales while maintaining continuity and consistency of service and quality. - 8
  • All resources will need to attend meetings in London and meet security requirements - 8
Nice-to-have skills and experience
  • Ability to share supplier-site facilities/services eg test lab or office, within close geographic proximity to Authority locations - 3
  • Previous experience with existing Defra estate - 5
  • Ability to provide accessible tooling platform - 3

How suppliers will be evaluated

How many suppliers to evaluate
5
Proposal criteria
  • Comprehensive approach to the overall delivery of the contract, fully committing to the Supplier Brief - 30
  • How well the proposed UAT approach and methodology meets the Supplier Brief- 20
  • How well the proposal fits with the required timeframes for the contract - 20
  • How complete are the identified risks and dependencies and suitability of the approaches to mitigate/manage them - 5
  • Sufficient, appropriate resources allocated and structured in a workable manner - 20
  • Value for money - 10
Cultural fit criteria
  • Work as a team with our organisation and other suppliers
  • Take responsibility for their work
Payment approach
Capped time and materials
Assessment methods
  • Written proposal
  • Reference
Evaluation weighting

Technical competence

55%

Cultural fit

5%

Price

40%

Questions asked by suppliers

1. How do we obtain a copy of the Supplier Brief?
Please email Rebecca.Osborne@environment-agency.gov.uk to obtain a copy of the Supplier Brief.
2. Question 8 of essential skills asks if suppliers have the 'Ability to respond flexibly to the development and changes in the migration approach and timescales while maintaining continuity and consistency of service and quality'. Please elaborate on what the foreseeable development migration approach changes are likely to be.
The migration is anticipated to occur in batches. The content and timing of these may vary depending on the nature of the application and the conduct of the system-level testing.
3. What test tools does the Authority hope to use / are in place? And will the Authority provide the Supplier with the necessary licences?
All test collateral will ultimately reside in Quality Centre; the Authority holds a licence for this and will provide the supplier with the right to use as required. The supplier may propose the use of other test tool(s) as part of their service and would need to address licence provision within their proposal.
4. The document reads that expert end users will be stood up for UAT execution but does not reference if this will be fulltime and what provision will be made available for the creation of the test scripts – the documentation acknowledges that the Authority holds limited testing collateral. Can you clarify if a) this will be full-time and b) what provision will be made for the creation of test scripts.
(a) supplier will need to determine the resource level necessary to deliver the outcome. Authority resources will be executing UAT and anticipates that during the test period these resources would be required for full days, however, this will ultimately depend on the supplier’s UAT timetable and proposed test approach.
(b) supplier will need to create/update test scripts for the applications undergoing UAT.
5. The timeframes for the procurement mention a number of areas that have a number of working days allocated to them. As this procurement is running over the festive period, when many businesses encourage staff to use holiday, will the three days between Christmas and New Year be counted within those working days or will the Agency be taking into consideration this period and give suppliers longer to provide a response.
The timing for the procurement process excludes the days between Christmas and New Year. These will not count as working days.
6. Currently the timeframes state that shortlisting will happen in 'December 2016'. Is there a more defined date the Agency expect to be announcing successfully shortlisted suppliers or requesting evidence to enable shortlisting given the current submission is essential and nice to have closes on 19th December
Suppliers that have responded to this requirement will be notified on the 20th of December that either: (a) they have been shortlisted or not shortlisted; or (b) evidence is required in order to shortlist and they will have five working days to respond with the required evidence.
7. In para 1.4 of the Suppliers Brief you identify a number of terms that will be changed from the call-off contract. When will you be able to provide more defined wording for those terms as they will appear in any contract.
The defined wording for these terms will be provided to shortlisted suppliers as part of the request for the written proposal.
8. What is the Authority’s definition of an ‘accessible tooling platform’?
Software tool(s) that the supplier could provide during the UAT process as part of their service
9. Could the Authority provide the data migration strategy/details on the migration approach?
The detailed planning for the data centre migration is currently underway. In relation to the applications, we anticipate that these will be grouped and migrated in batches. The content of the batches have not been defined at this stage.
10. Is the already appointed supplier of the application and data migration, with all associated testing, also providing a response to this opportunity? Or do the benefits of an independent assurance test preclude them?
The deadline for the opportunity has not yet closed. The opportunity is open to all suppliers on the Digital Outcomes framework.