Awarded to Ideal Health Consultants Limited

Start date: Monday 2 November 2020
Value: £55,000
Company size: SME
The Bath, Swindon & Wiltshire STP Acute Hospital Alliance(AHA)

Partner to support the development of an outline business case to establish a single EPR solution

13 Incomplete applications

8 SME, 5 large

13 Completed applications

10 SME, 3 large

Important dates

Published
Thursday 13 August 2020
Deadline for asking questions
Thursday 20 August 2020 at 11:59pm GMT
Closing date for applications
Thursday 27 August 2020 at 11:59pm GMT

Overview

Summary of the work
We are looking for an experienced, exceptional business partner to help us create an outline business case to support a system wide transformation programme looking at clinical and workforce strategies and the procurement of digital platforms to underpin these changes
Latest start date
Monday 5 October 2020
Expected contract length
3 months
Location
South West England
Organisation the work is for
The Bath, Swindon & Wiltshire STP Acute Hospital Alliance(AHA)
Budget range

About the work

Why the work is being done
During 2019 the Acute Hospitals Alliance commissioned the production of a Strategic Outline Case focused on establishing the relative cost benefit in adopting a single EPR across the three acute Trusts. The occurrence of Covid19 has renewed focus and energy on the development of a clinical and workforce strategy for BSW. The Acute Alliance is looking for a partner to help define the vision and create an Outline business case meeting the requirements of the Treasury’s Five Case Model.
Problem to be solved
The SOC concluded that there was an economic case for the future sharing of an EPR between RUH and SFT Hospitals but that there was insufficient support for a common EPR at GWH. The SOC highlighted that further work was required in defining the clinical and workforce strategies in BSW before the creation of options through to OBC stage. The current focus has been on the benefits of shared lists for elective care; the provision of mutual aide across the three Trusts; and how virtual working models can enable a flexible workforce model between the three acute sites.
Who the users are and what they need to do
The Acute Alliance would like to appointment a supplier to take the emerging vision for clinical service provision within BSW and progress the development of more detailed Use Cases; the forecast benefits; and an appraisal of the options available within the market taking into account existing functionality. The end product required from the supplier is an OBC clearly setting out a clear recommendation on the preferred option to be developed further at FBC stage.
Early market engagement
Any work that’s already been done
The SOC concluded that there was an economic case for the future sharing of an EPR between RUH and SFT Hospitals but that there was insufficient support for a common EPR at GWH. The SOC highlighted that further work was required in defining the clinical and workforce strategies in BSW before the creation of options through to OBC stage. The current focus has been on the benefits of shared lists for elective care; the provision of mutual aide across the three Trusts; and how virtual working models can enable a flexible workforce model between the three acute sites.
Existing team
The sucessful party will work within and support the EPR prgramme team, consisting of various memebers form the 3 Acute Trusts and broader BSW programme
Current phase
Not started

Work setup

Address where the work will take place
Royal United Hosptials NHS Foundation Trust, Combe Park, Bath. BA1 3NG, Great Western Hospital, Marlborough Road, Swindon. SN3 6BB, Salisbury NHS Foundation Trust, Odstock Road, Salisbury. SP2 8BJ
Working arrangements
Through each of the phases, the successful party will work within and support the EPR programme team and its ways of working including: Attending relevant meetings, Engaging proactively with relevant Groups. Feeding into the programme local governance structure by providing progress reports and inputting into Programmes, Risk Registers etc. Actual locations will depend on the requirement at the time and using digital technologies where appropriate.
Security clearance

Additional information

Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Experience in developing innovative and transformative clinical models underpinned by digital technologies 10%
  • Provide evidence of OBC development and delivery in similar scale projects in line with the 5 case model 10%
  • An evidenced approach to the development of user cases 10%
Nice-to-have skills and experience
  • Understanding of best practice in healthcare delivery 5%
  • Evidence of proposed approach to wider benefits modelling 5%

How suppliers will be evaluated

All suppliers will be asked to provide a written proposal.

How many suppliers to evaluate
5
Proposal criteria
  • Relevance of proposed solution 5%
  • Demonstrate an agile working environment 5%
  • Demonstrate relevant skills and expertise of the team 5%
  • Estimated time frames 5%
  • Identification of risks and dependencies 5%
  • Approach to meeting the users needs 5%
Cultural fit criteria
  • Demonstrate your approach to engaging with internal stakeholders undergoing cultural change and how this will support project success 5%
  • Demonstrate how you will work transparently, collaboratively and share your approach with the project team and seek actionable feedback 3%
  • Demonstrate how you will work with clients with different levels of technical expertise throughout the project 2%
Payment approach
Fixed price
Additional assessment methods
Evaluation weighting

Technical competence

70%

Cultural fit

10%

Price

20%

Questions asked by suppliers

1. Please indicate the budget range for this work?
The budget allocation for this piece of work is £100-£150,000
2. Is there an incumbent in place?
No
3. Could you please inform whether all organisations (GP, social care organisations, acute, community etc) are in scope of the single EPR solution?
The scope of requirement is for an EPR solution across the 3 acute Trusts. But clearly given the direction of travel towards Integrated Care Systems, any procured solution must enable the wider clinical strategy within BSW.
4. Have all of the relevant stakeholders have been identified and have confirmed availability for the duration of the engagement?
Poor availability or buy in from stakeholders could increase the risk substantially, and it has already been mentioned that there was insufficient support for an EPR at GWH.
All relevant stakeholders have been identified and are on board. The tender documentation sets out that the economic case within the SOC was insufficiently strong to support a single EPR at GWH however that assessment was based on the available information at that time. A programme structure is in place and the consultancy will support the work of the Programme Board which has Executive representation from all three Trusts.
5. In the essential skills section the requirement is ‘An evidenced approach to the development of user cases’.
Without being a pedant there is no such thing as ‘user cases’, there are either user stores, business scenarios or use cases.
Clarification about which approach is required would be helpful.
It should read ‘Use Cases’
6. Can you please confirm if there is any expectation of visits to reference sites?
If so are additional expenses payable for these?
We’re keen to build on the lessons learned from other organisations and would be looking for the Consultancy to bring relevant examples to the programme that match the strategic priorities of the AHA. With regards to site visits we’d anticipate engaging with the more pertinent examples either through a physical visit or virtually. Each Trust would cover their own expenses of travel and the Consultancy would be expected to cover their own travel within the fee envelope. Suppliers should identify their spend on site visits within their bids so we can assess how much emphasis is being placed on this.
7. Please confirm if the supplier will be classed as a data processor for this scope of works.
We don’t anticipate the supplier being required to be a data processor for this scope of work.