Awarded to Value Associates Ltd

Start date: Monday 21 September 2020
Value: £71,500
Company size: SME
The National Archives (with UK Parliament, Cabinet Office, Scottish Government, Scottish Parliament)

Business Analyst to work on agile software development project

17 Incomplete applications

17 SME, 0 large

65 Completed applications

59 SME, 6 large

Important dates

Published
Monday 10 August 2020
Deadline for asking questions
Monday 17 August 2020 at 11:59pm GMT
Closing date for applications
Monday 24 August 2020 at 11:59pm GMT

Overview

Specialist role
Business analyst
Summary of the work
• Story development – analysing user needs and writing up for developers to implement.
Support – managing feedback, identifying support issues, writing up in detail.
Communications – producing user manuals, screencasts.
Training – deliver training; develop “train the trainer” programme.
Quality assurance – carrying out testing, producing test data/reports
Latest start date
Monday 14 September 2020
Expected contract length
Until 31st March 2021 (with possible extension to summer 2021).
Location
London
Organisation the work is for
The National Archives (with UK Parliament, Cabinet Office, Scottish Government, Scottish Parliament)
Maximum day rate
£500 a day

About the work

Early market engagement
Working with our supplier based in Australia, our project has delivered several iterations of a beta system which is now in use by users in the Scottish Government, Scottish Parliament, UK Parliament and UK Government. The product roadmap envisages a number of further releases focussing in particular on Westminster legislation while continuing to improve and enhance the tool for the current user base. You can view showcases of our work to date on our YouTube Channel https://www.youtube.com/channel/UCkeDQp0zm4q6JDGHvuCPTKA
Who the specialist will work with
You will work collaboratively with the project team (Project lead, Product Manager and Project Manager), based in different locations in London and Scotland; and with the supplier based in Melbourne, Australia. You will also engage with users and other stakeholders in the partner organisations.
What the specialist will work on
ou will join a small project team delivering a web-based legislation drafting and management service. Working with the Product Manager, you will be a key link between service users, partner stakeholders, and the development team as we incrementally release the service to a growing user base.

Tasks include the creation of training materials covering all system features, tailored to each partner organisation. You will attend regular meetings with our supplier and product owners to support the creation of requirements, and assist with regular backlog reviews and release testing. You will also work with the Project Manager to improve user support.

Work setup

Address where the work will take place
The role will based at The National Archives, Kew, Richmond, Surrey TW9 4DU. However, working arrangement are flexible, with work required in Westminster and occasional trips to Scotland. Home/remote working is also available.
Working arrangements
The project team currently has very flexible arrangements and uses several on-line collaboration tools to enable them to work remotely much of the time. There is likely to be a need to attend regular (e.g. weekly) meetings in Westminster at various locations, and occasional meetings in Kew and Edinburgh. The role will also be required to attend conference calls from time to time outside standard office hours (e.g. 6:30am or 10pm) to work with our Australian-based supplier.

This is a full time role (5 days per week/37 hours). However, applications from part-time workers or job shares will be considered.
Security clearance
Baseline security clearance will be required.

Additional information

Additional terms and conditions
None

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Ability to analyse user needs/business requirements and to produce user stories that developers can implement.
  • Communicating complex information including good verbal and written skills.
  • Communicating complex information including running formal training sessions/programmes.
  • Communicating complex information including communicating technical information to both technical and non-technical audiences.
  • Developing test scripts and carrying out testing in a logical and systematic way, providing feedback to developers.
  • Effective team working skills to ensure constructive use of everyone’s skills and experience within the team.
  • Basic understanding of XML.
  • Able to quickly grasp a wide range of technologies and understand complex systems.
  • Experience of working on Agile development projects.
  • Experience of working in a multi-disciplinary team, designing user-focused digital systems.
  • Experience of forming effective working relationships with key customers, stakeholders and colleagues within a complex management structure.
  • Experience of developing training materials for bespoke systems.
Nice-to-have skills and experience
  • Be able to create engaging screencasts.
  • Experience of working on document production/editing/management systems .

How suppliers will be evaluated

All suppliers will be asked to provide a work history.

How many specialists to evaluate
5
Cultural fit criteria
  • To be effective you will be familiar with developing a range of digital / web services and solutions, where agile development methodologies have been applied.
  • You will be happy working independently and engaging effectively with a remote team.
  • You will be versatile in responding to changing circumstances as the project moves from phase to phase.
  • You will be comfortable working with a large volume of information on a complex subject matter and dealing with a range of subject matter experts from different organisations.
  • An eye for detail and the ability to spot inconsistencies and patterns in data will be needed.
  • You will be an excellent communicator and be able to rationalise complex information to make it understandable for others to work with.
  • You will be flexible, with a willingness to learn, explore and develop new skills.
Additional assessment methods
  • Reference
  • Interview
Evaluation weighting

Technical competence

60%

Cultural fit

20%

Price

20%

Questions asked by suppliers

1. Is there an incumbent?
No.
2. Is this role inside or outside of IR35? (We have received a number of variations on this question)
We have checked the role requirements (to the best of our knowledge) using the assessment tool found at https://www.gov.uk/guidance/check-employment-status-for-tax and, in our opinion, for the role(s) as advertised the intermediaries legislation does not apply to this engagement. If our opinion had been that these roles lay inside scope for IR35, we would not have published using this Framework.
3. Is day rate exclusive of VAT?
Yes.
4. Would it be acceptable for a specialist based in Edinburgh, to work from Scottish Government and/or Scottish Parliament offices (once they re-open) and to remotely attend meetings in Westminster and Kew?
It would be acceptable for the specialist to be based in Edinburgh (or elsewhere in the UK), however we cannot guarantee office space in Scottish Government or Parliament premises. Some face to face attendance in Kew, Westminster or Edinburgh may be required in future once the Covid situation eases
5. Given the current COVID social distancing, travel and work-from-home recommendations, and the fact the project team "uses several on-line collaboration tools to enable them to work remotely", is there a need to physically attend any meetings?
We do hope in the future that physical attendance of meetings or workshops in London or Edinburgh will be possible, at which point occasional attendance would be expected, however we can be flexible in terms of frequency.
6. Would you be willing to sponsor someone through the process of gaining BPSS?
Baseline security clearance will be required for the appointed individual. This can be applied for online; The National Archives will send a link to the form, which should be completed as soon as possible in order to avoid delay to the project start. If the individual in question has existing clearance, obtained within the last 6 months AND has worked continuously for that same company (the appointed supplier) since that time, this may be taken as sufficient by The National Archives (at our discretion). The National Archives will cover the cost of the application.
7. Does the day rate need to include T&S for physical meetings in London and Edinburgh?
If yes, please give an indication of "occasional attendance". For example, would one physical meeting a month in Edinburgh and London be a reasonable expectation?
If no and T&S can be claimed separately for physical meetings, then no issue, that approach provides a lot more flexibility for all parties.
If and when physical meetings become feasible again (taking COVID into account), we expect the supplier to cover its own travel and expenses. We have stated we expect 1 physical meeting per month (when feasible); if more frequent physical meetings were required we would be willing to negotiate possible additional assistance to facilitate those extra meetings.
8. Can we expect potential travel expenses (Covid allowing) to Scotland to be expensed?
Please see answer 7 above.
9. Please clarify the meeting attendance requirements. We have a specialist based in London so meetings in Kew or Westminster we could accommodate, but a trip to Edinburgh is likely to involve a flight and overnight accommodation and subsistence.
Please see answer 7 above.
10. Where about is that stated? We cannot see in the requirement or clarifications.
We apologise if this was insufficiently clear in the original requirements listed. We hope Question and Answer 7 now make this clear.
11. Can you please provide the role titles of the evaluation panel members?
The evaluation panel are: Head of Legislation Services, The National Archives; Programme Lead, Parliamentary Counsel’s Office in the Scottish Government; Product manager, contractor employed by UK Parliament.
12. In regard to the answer for Q7. We understand the specialist may be required to attend one physcial meeting per month at supplier's expense, and that could be London or Edinburgh. If the specialist is required to attend more than one physical meeting in a month, London or Edinburgh, assistance for these meetings, either location, would be considered.
Is that correct?
Yes, it would be discussed between the parties in that event.