Awarded to Empiric Solutions Limited

Start date: Monday 10 August 2020
Value: £65,880
Company size: SME
Scottish Enterprise

P21-0048 CRM Automated Test Specialist

13 Incomplete applications

12 SME, 1 large

40 Completed applications

37 SME, 3 large

Important dates

Thursday 9 July 2020
Deadline for asking questions
Thursday 16 July 2020 at 11:59pm GMT
Closing date for applications
Thursday 23 July 2020 at 11:59pm GMT


Specialist role
Quality assurance analyst
Summary of the work
An exciting digital transformation programme putting Microsoft Dynamics CRM at the heart of our processes and interactions with users. As an automation tester you’ll have experience with C#, Selenium and preferably EasyRepro to enable you to write robust, modular automation.
Latest start date
Monday 3 August 2020
Expected contract length
6 months with an optional 3 month extension
Organisation the work is for
Scottish Enterprise
Maximum day rate
£600 excluding VAT and including all expenses

About the work

Early market engagement
Who the specialist will work with
Working within an Agile service design, delivery and support team of circa 30 people responsible for digital transformation activities across the organisation. It’s a multidisciplinary team with software developers, testers, designers, user researchers, Dynamics developers, service designers and product owners. The Automation Test Specialist will work closely with all of the team as well as the users of the CRM system across the business.
What the specialist will work on
Automation of manual test scripts. Automation should be robust and modular. Tests will use a combination of custom framework code & EasyRepro, with some verifying functionality directly via Dynamics API calls.
Framework extension
SE have a custom-built automation framework. experience contributing to a shared automation framework used by a team of automated testers and framework developers.
Continuous Integration
We use Team City to manage our Continuous Integration Environment and our releases are done manually using CRM packages. We need experience with setting up a Continuous Integration server to manage Dynamics CRM package and code deployments.

Work setup

Address where the work will take place
Initial work will take place remotely while offices are closed due to the Covid -19 pandemic restrictions.
When available work will take place at
Scottish Enterprise
Atlantic Quay ( Security clearance required)
150 Broomielaw
G2 8LU
Working arrangements
The supplier is expected to supply a resource to work as part of the Service Assurance team. A core team is based in Glasgow city centre and work standard working hours of 9-5 Mon-Fri. It is expected that the resource would be available for physical (post covid-19 restrictions) and online meetings and co-working at regular scheduled times, but remote working is available as long as delivery is not affected.

This role is outwith IR35 (it doesn't apply)
Security clearance
Baseline Personnel Security Standard level clearance is required for this role.

Additional information

Additional terms and conditions
SE has identified that; the Supplier will be a controller for the purposes of the Data Protection Law, for any and all personal data it provides in support of its bid (including but not limited to contact details and CVs). Suppliers must therefore ensure that it has a lawful ground under the Data Protection Law to share such personal data with SE for the purposes of this bid and provision of the Services. SE will be the controller of any personal data it processes in accordance with this procurement process.

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Dynamics CRM Experience
  • C#
  • Selenium
  • SQL
  • Page Object Model
  • Experience configuring Dynamics CRM code and package deployments on a Continuous Integration server
Nice-to-have skills and experience
  • EasyRepro
  • Dynamics API Automation

How suppliers will be evaluated

All suppliers will be asked to provide a work history.

How many specialists to evaluate
Cultural fit criteria
  • Work as part of an agile team, helping others clear priority tasks as required.
  • Deliver value to customers early and often.
  • Be transparent and collaborative in decision making.
  • Take responsibility and ownership of tasks.
  • Challenge the status quo
Additional assessment methods
  • Reference
  • Interview
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

1. Is there a current incumbent?
2. This role is on Digital Marketplace twice, P21-0048 and P21-00047.
Does that mean there are two positions available, or was it published twice by accident. We have two suitable consultants, SC cleared, Automation experts with CRM – Do we put one consultant profile in for P21-0048 and the other consultant for P21-0047? Will applicants for P21-0048 be automatically considered for P21-0047 and vice versa?
There is two requirement for the role.
Yes you can put one candidate profile forward for each requirement.
No we will not consider applications from other procurement requirements.
3. We have had a numerous amount of questions regarding security clearance.
The requirement says to work onsite, you must have SC, however the Clearance details says it is just BPSS...
Please can you confirm if you need to be SC Cleared?
See advice from
There are 5 levels of national security vetting;
• Counter Terrorist Check (CTC)
• Security Check (SC)
• Enhanced Security Check (eSC)
• Developed Vetting (DV) including Developed Vetting (DV) Renewal and Enhanced Developed Vetting (eDV).
Each type of vetting also requires successful completion of the Baseline Personnel Security Standard (BPSS). So by having any of the above levels, BPSS would have been completed as part of that.
4. In regard to, "Experience configuring Dynamics CRM code and package deployments on a Continuous Integration server".
What Continuous Integration (CI) server does SE use?
We use TeamCity
5. Is there any flexibility with the start date?
There’s potentially scope for a delay in the start date for the right candidate
6. Can you clarify what is meant by 'Specialists to Evaluate'? 4
As per the framework guidance we set the amount of suppliers we would like to shortlist. If our shortlist is too long and we’ve used all the shortlist criteria, we will take all the top-scoring suppliers through to the evaluation stage. That’s the only time we can exceed the number we have set for evaluation. Please refer to the Framework guidance document on DOS if you have any further queries regarding the evaluation.
7. Can you confirm who will be on the panel please?
For Data Protection reasons we are unable to provide this information.
8. one question is c# – can you qualify what experience you want them to highlight in their answer please?
Regarding C# experience, our primary concern is with the candidates experience and approach to automated test development. The candidate will be expected to use C# as this is our existing framework, we are not specifying 'X' years of experience, but we are looking for someone with a working knowledge of C# that could start contributing clean code immediately, without the need to upskill on the job.