This opportunity is closed for applications

The deadline was Wednesday 15 July 2020
Department for Transport

NaPTAN NPTG Re-Development

5 Incomplete applications

1 SME, 4 large

19 Completed applications

12 SME, 7 large

Important dates

Published
Wednesday 1 July 2020
Deadline for asking questions
Wednesday 8 July 2020 at 11:59pm GMT
Closing date for applications
Wednesday 15 July 2020 at 11:59pm GMT

Overview

Latest start date
Monday 17 August 2020
Expected contract length
Initial commitment of 12 - 14 weeks for Alpha, with the option to extend to include Beta.
Location
No specific location, eg they can work remotely
Organisation the work is for
Department for Transport
Budget range
DfT have a budget of up to £350k for Alpha.

About the work

Why the work is being done
NaPTAN refers to the national dataset of public transport access nodes and supporting technology. DfT are looking to rebuild the NaPTAN service to ensure that it can continue to meet the needs of transport users now and in the future.

This means reviewing and rebuilding the whole data journey, ingest, validation storage and export of the data.

DfT will update the technical setup of the existing service, ensuring any new build considers the needs of users and alignment with DfT tech and data strategy.
Problem to be solved
DfT have reviewed the existing service and concluded now is a good time to rethink how we capture, store and export this data. Although the service itself is functioning, the underlying technology is due an upgrade.

The current setup does not conform to our tech strategy, sits outside of the normal support model and we have not been able to expand the dataset to include new items.

Transport is changing and DfT need to recreate this service in a new environment, ensuring that decisions taken now do not constrain the future needs of NaPTAN.
Who the users are and what they need to do
There are different NaPTAN user groups – those who provide data, those who use the open dataset in their business and central government:

• Data providers are mostly local authorities and their contractors. They need to regularly upload data on the public transport access nodes in their location;
• Dataset users (including but not limited to journey planning software and bus operators) download the data as they need to know the location of access nodes to do things like power a journey plan or plan a new bus route; and
• Central Government need to be able to update the dataset for some transport access nodes.
Early market engagement
n/a
Any work that’s already been done
We have completed a discovery, documenting the existing data journey, speaking to users to establish how the service is being used and developing a plan for alpha. A redacted version of the discovery report is available here:

https://docs.google.com/presentation/d/1j_yf4RE_AsTkXgK914_9i7QP-I1qSTrw-CIqQXdAkNU/edit?usp=sharing

We have split the next phase into two parts:
1) urgent maintenance on the existing service (support model, maintenance, updating web content); and
2) an alpha for the longer-term plans to recreate the service (in GCP – our preferred cloud vendor).
This contract focuses on the latter longer-term plan.
Existing team
Existing team (Describe existing team) (100 words)
The full-time team consists of:
• Product Owner;
• Delivery Manager (senior and associate);
• Business Analyst;
• User Researchers; and
• 2-3 c# Developers.

Additionally, we have access to the following support on a part-time basis:
• Data architects;
• Security architect;
• Change Manager;
• Interaction Designer;
• Content Designer (through a contract); and
• Data engineer.
Current phase
Alpha

Work setup

Address where the work will take place
Remotely; until the end of lockdown. Otherwise we are based at Windsor House, Victoria Street, London and post lockdown we would expect contractors to be in this office 5 days per week.
Working arrangements
We expect to co-source a full-time team to work alongside the existing DfT staff, attending daily stand-ups and contributing to all team meetings (retrospectives, sprint planning, showcase etc). Knowledge transfer will be key to the success of this contract, as we expect the existing DfT team to continually maintain, support and develop this service after the conclusion of the contract.
Security clearance
We expect all contractors to have valid security clearance (SC).

Additional information

Additional terms and conditions
n/a

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Have specialist capability and experience in transforming business critical, legacy technology and processes into efficient modern solutions.
  • Have experience of agile delivery, design and development of a minimal viable product/proof of concept through testing and user feedback, and scaling this up into an operational service.
  • Have experience of developing data services in Google Cloud Platform.
  • Have experience of infrastructure as code, developing infrastructure in Google Cloud Platform.
  • Have as understanding of micro-service led architecture and delivery of repeatable, scalable services within development.
  • Have experience of behavioural driven development, testing tools, frameworks and working with guidelines set out by the development team such as Selenium, Specflow, Cucumber, Extent reports and Pickles
  • Deep knowledge of C#, .NET core MVC, XML, Razor Pages, Dapper, MOQ, Nunit, CI/CD pipeline using cloud build, GCP, MySqL, SQL and noSQL Server, GitHub.
Nice-to-have skills and experience
  • Provide evidence of working in the transport industry particularly around transport data
  • Provide evidence of understanding of the importance of transport data when it comes to journey planner and stop localities.
  • Evidence having knowledge of the transport industry and views on how it will change over the next 10 years.

How suppliers will be evaluated

All suppliers will be asked to provide a written proposal.

How many suppliers to evaluate
5
Proposal criteria
  • Evidence of successfully delivering similar transformations of legacy technology into efficient modern solutions that meet user needs (50%)
  • Approach to delivering the work is robust with specific attention paid to agile methods, planning, alignment to technology/development approaches at DfT, knowledge sharing with DFT staff, risks and dependencies (25%)
  • Provide a detailed resource plan which provides sufficient evidence of how the team proposed has the right balance of skills and experience for the job (15%)
Cultural fit criteria
  • Demonstrable evidence of working with clients with low technical expertise - 5%
  • Experience of working with Government departments, using the tools and processes in that department where required - 5%
  • Evidence demonstrating an ability to transfer knowledge & skills to Civil Servant team members - 10%
Payment approach
Capped time and materials
Additional assessment methods
Presentation
Evaluation weighting

Technical competence

50%

Cultural fit

20%

Price

30%

Questions asked by suppliers

1. Can DfT confirm if a third party supplier supported the Discovery for this project and if so who that was.
No third party supplier supported DfT in the Discovery phase of this project.
2. Whilst we appreciate you don't have a specific incumbent for this programme. Which suppliers to DfT would typically supply these type of skills, perhaps in particular architecture related and cloud ?
Thanks
It would depend on the requirement and who won the contract. DfT work with my suppliers.
3. Afternoon in reference to the question...

"Deep knowledge of C#,.NET core MVC, XML, Razor Pages, Dapper, MOQ, Nunit, CI/CD pipeline using cloud build, GCP, MySqL, SQL and noSQL Server, GitHub"

Do you require us to outline an example of deep knowledge to each of the 12 skills, individually, within 100 words ?
DfT require bidders to confirm which of the stated technologies they have experience of using.
4. Please can access permissions be modified on the overview document

(https://docs.google.com/presentation/d/1j_yf4RE_AsTkXgK914_9i7QP-I1qSTrw-CIqQXdAkNU/edit?usp=sharing) to allow printing or selection / copy of text please?
The permissions have now been updated to allow printing. The new url linke is:

https://docs.google.com/presentation/d/1j_yf4RE_AsTkXgK914_9i7QP-I1qSTrw-CIqQXdAkNU/edit?usp=sharing
5. Please can you confirm the requirement for Security Clearance? The documents state that: “We expect all contractors to have valid security clearance (SC).” Do you expect “Security Check” level security clearance, or Baseline Personnel Security Standard (BPSS) level? Is this needed for every staff member who will work on the project?
I can confirm that Security Check clearance is required. An example of the staff members that require SC are as follows:

• Technical Lead - SC Clearance ;
• DevOps (GCP) engineer SC Clearance;
• QA (with BDD experience) BPSS;
• BA (with BDD experience) BPSS;
• 2 x Developers (with BDD experience) SC Clearance.
6. Are team members able to start work in parallel to security clearance being progressed, or must it be in place before work commences?
Yes, a person is able to join the team alongside getting security clearance – although this would initially limit their ability to undertake some tasks.
7. For the “Existing Team” mentioned in the contract notice, will this team be retained in full for Alpha (including the full time and part time individuals listed) to work alongside the supplier team?
DfT plan to keep the existing internal team in place that have worked on the NaPTAN project so far. These individuals will work alongside the successful suppliers team.
8. What roles are you expecting suppliers to provide? Is this essentially the list in the supporting document “What is NaPTAN | NPTG” under section “What capabilities do we lack for alpha?”
The roles we require are as followed:
Technical Lead;​

DevOps (GCP) engineer;​
QA (with BDD experience);​
BA (with BDD experience);​
2 x Developers (with BDD experience)
9. In order to compare suppliers like for like, how will price be evaluated: will you be evaluating by the total price, rate card or both?
We would expect the supplier, as part of their proposal to suggest a team they feel capable of delivering our solution. How they resource this is their call. DfT will evaluate the total cost of the proposed team.
10. Will the scores from the evidencing round be taken through to final evaluation? Or will they only be used for the purposes of shortlisting suppliers?
The scores at stage 1 will only be used for the purposes of shortlisting suppliers.
11. Will your Product Owner be allocated full time to this project?
Yes
12. Are you able to recruit and provide access to users for the purpose of user research?
User research is underway and will continue. DfT have access to users and other stakeholders to assist with UR.
13. Will you be able to organise access to stakeholders throughout the project?
Yes - we are actively engaged with stakeholders and we will continue this going forward.
14. For the first evaluation round (evidence), what would you expect to see from an answer for it to be deemed 'exceeding' and score 3 marks?
DfT follow the Digital Outcomes and Specialist scoring guidance as DfT DfT follow the Digital Outcomes and Specialist scoring guidance as follows:follows:

Score Description

0 Not met or no evidence

1 Partially met

2 Met

3 Exceeded

We are unable to provide you with more detailed information as we expect bidders to demonstrate and evidence their knowledge and experience as noted within the evaluation criteria set out within the advert.
15. Do you have any preference between public sector or private sector examples? Or will both be treated equally as long as they are relevant to the question?
DfT do not have a preference between Public/Private Sector examples providing they are relevant to the question posed.
16. Please can you share a procurement timeline outlining steps (which would typically include evidence response evaluation from 15th July, shortlisting of suppliers for next stage, preparation of supplier proposals, evaluation of supplier proposals, announcement of successful supplier, contract completion, contract signatures, commence work on 17th August)?
DfT's indicative procurement time table is as follows, please not this is subject to change dependant on the number of bids.

Stage 1
Invite suppliers to  stage 1   01/07/2020
Supplier clarification ends on 08/07/2020
Submission of proposals deadline on 15/07/2020 response will be downloaded on 16/07/2020
Stage 1 Isolated Evaluations 17/07/2020
Stage 1 Moderation 20/07/2020

Stage 2
Issue results of stage 1 21/07/2020
Supplier clarification 24/07/2020 @ 17:00 hours
Submission of proposals deadline 10:00 hours 28/07/2020
Stage 2 isolated Evaluations 29/30- 07/2020
Stage 2 Moderation 31/07/2020
Draft Call off and commercial documentation 03/08/2020 - 07/08/2020
17. On slide 52 of the Discovery report, there is a link to a “full 'long list' of success metrics”, but it’s not possible to access the file which looks like it is hosted in MS Teams. Would it be possible to share this information please?
The long list contains some sensitive information which DfT are not able to share at this stage - the 6 point summary on the slide; however, gives a good overview of where we want the project to go to.
18. "Please could we seek clarity on this point on the contract notice: ”We have split the next phase into two parts:
1) urgent maintenance on the existing service (support model, maintenance, updating web content); and
2) an alpha for the longer-term plans to recreate the service (in GCP – our preferred cloud vendor).
This contract focuses on the latter longer-term plan.” Are we correct in our interpretation that this contract would focus exclusively on item 2, and therefore item 1 is fully out of scope?
"
The contract will focus on point two and will be in place to support the alpha test and build options that will run for 12 weeks.

Point 1 is the urgent work that is being carried out currently.
19. Do you require one example per question to be cited, or is it acceptable to include multiple examples for a single question? Some of the questions, for example “Provide evidence of working in the transport industry particularly around transport data”, would require more than one example to demonstrate breadth.
This is for the bidder to consider and choose which would be more appropriate to the question posed.
20. For question “Evidence having knowledge of the transport industry and views on how it will change over the next 10 years.”, would you like suppliers to talk in terms of relevant engagements/projects delivered or would you prefer to hear wider views on expectations for how the industry will change in the next 10 years?
These parts are 'nice to have' experiences, if you could include some relevant experience as to where you have worked on transport projects, along with your views as to where you see the transport industry going in the next 10 years, DfT would welcome that.
21. Are DfT happy to sponsor security clearance where required?
DfT will sponsor SC clearance, this cost should be reflected in bidders costs at stage 2.
22. Whilst we appreciate you don't have a specific incumbent for this programme. Which suppliers to DfT would typically supply these type of skills, perhaps in particular architecture related and cloud ?
Thanks
It would depend on the requirement and who won the contract. DfT work with many suppliers.
23. "Have experience of agile delivery, design and development of a minimal viable product/proof of concept through testing and user feedback, and scaling this up into an operational service", please can we confirm the context. Are you looking for an example of where something new and ground breaking was introduced with a proof of concept? Are do you mean a MVP/proof of concept in the context of an Alpha build?
DfT are looking for evidence where you have worked in an agile environment, developed a concept (doesn’t need to be ground breaking – just needs to work well), and through research and feedback created and released a minimum viable product.
24. Have as understanding of micro-service led architecture and delivery of repeatable, scalable services within development." please could you confirm the context you are seeking to see evidenced for "repeatable"? For example, is this repetition within a project/service? Or repeatable through reusing elements from one project/service on another elsewhere on another project/service in the department or indeed elsewhere in government?
Following on from a successful plan and build journey of an minimum viable product, where possible, we would like to see evidence of when the MVP was successfully scaled up to a fully operational service.