Awarded to Perfectly Simple IT Solutions

Start date: Wednesday 1 July 2020
Value: £62,400
Company size: SME
Health Education England

Agile Business Analyst - Focus On ESR

14 Incomplete applications

13 SME, 1 large

69 Completed applications

63 SME, 6 large

Important dates

Thursday 11 June 2020
Deadline for asking questions
Monday 15 June 2020 at 11:59pm GMT
Closing date for applications
Thursday 18 June 2020 at 11:59pm GMT


Specialist role
Business analyst
Summary of the work
Analyse user /business needs ensuring outcomes align with strategy, delivering to the business architecture. Responsible for discovery of user needs, gap analysis, impact analysis, stakeholder management, business solution design, backlog maintenance, Sprint coordination.
Latest start date
Wednesday 1 July 2020
Expected contract length
4 months
No specific location, for example they can work remotely
Organisation the work is for
Health Education England
Maximum day rate
We decided not to set a maximum day rate or disclose our budget constraints. We seek excellent value for money and affordability.

About the work

Early market engagement
Who the specialist will work with
You'll be expected to work with the following:

- Scrum Master, Service Managers (Product Owners) and Team (incl. BAs, UI/UX, Test Lead, Front End and Full Stack Developers, Ops)

Stakeholders such as:
- ESR stakeholders (e.g. development team)
- Trainees (of the medical, dental, pharmacy and healthcare science profession)
- (Hospital) Trust administrators and managers
- Business Managers and subject experts
- Others involved in the education and training of the multi-professional healthcare workforce

Third party suppliers
- Legacy and future suppliers
What the specialist will work on
A Business Analyst is needed to work in an Agile team on the discovery of user needs, analysis, support solution design, implementation and delivery of a bi-directional interface between Trainees Information System (TIS) and Electronic Staff Record (ESR) system. This expands the functionality of the existing one-way interface and is intended to improve data reliability and accuracy of trainees’ information across both systems.

The Business Analyst will assess systems integration aspects; ensure the solution is documented, versioned and designed with platform independence and service evolution in mind to evolve independently from client applications.

Work setup

Address where the work will take place
This office that this person would work out of is London. The TIS team is geo-located across both London and Manchester.

HEE additionally has offices around the country that could potentially also be used for this role if London (or Manchester) did not suit.

However, with the current COVID-19 situation, the role would initially at very least be one of working from home, possibly for the duration of the contract.
Working arrangements
18/06/20 - Advert closes.
19/06/20 - Shortlisting.
22/06/20 (w/c) - Successful suppliers invited to interview.
22/06/20 (w/c) - Unsuccessful suppliers informed.
25/06/20 - Interviews (via Slack or Teams).
26/06/20 - Contract award.
01/07/20 - Start date.

HEE is an employer keen on promoting work/life balance, and protecting people's mental health. As such we expect all staff to work remotely one day a week. Further remote working is also possible subject to negotiation with line manager.

*NOTE*: During this COVID-19 pandemic, currently all staff work from home. This role will be similarly affected.

The role is outside of IR35.
Security clearance

Additional information

Additional terms and conditions
The awarded supplier will also need to adhere to the principles set out in the standard NHS Terms and Conditions.

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Evidence of experience in Business Analysis - gather needs and analysing information using comprehensive tools and techniques
  • Evidence of ability to map business processes and data flow from source to target according to the data and development lifecycle
  • Process re-design and optimisation and mapping of user journeys. Producing As-Is and To-Be business process models
  • Experience of working with both traditional and modern interfaces and systems integration, to document proposals for possible solutions and drive the solution of choice with the developers and others
  • Evidence of strong stakeholder management skills, and the ability to communicate and build relationships effectively with a broad range of people, both verbal and in writing
  • Demonstrable experience of working with development teams in an Agile delivery setup, creating BDD style User Stories, maintaining and prioritising Product backlog and roadmap with Product Owners
  • Demonstrable experience of acting as conduit between development team and stakeholders in translating requirements into both technical and non-technical speak/language to facilitate communications and engagement
  • Demonstrable experience in writing acceptance criteria, carrying out acceptance testing to validate technical designs and developments
  • Evidence of experience to map, agree, and document data flows and data ownership for systems integration purposes
Nice-to-have skills and experience
  • Demonstrable experience of Jira and Confluence
  • Experience working in Agile environments using Scrum, LeSS or other Agile frameworks
  • Previous experience working with Public Sector clients or the NHS
  • Experience working with MSSQL or MySQL to query databases
  • Previous experience working with APIs and microservice-driven applications

How suppliers will be evaluated

All suppliers will be asked to provide a work history.

How many specialists to evaluate
Cultural fit criteria
  • Work transparently and collaboratively in a no-blame culture, encouraging all to fail fast and learn from mistakes
  • Demonstrate experience of supporting and coaching other team members
  • Evidence their confidence to challenge the status quo
  • Evidence ability to work with clients with low technical expertise
  • Evidence of taking responsibility for their work
Additional assessment methods
  • Reference
  • Interview
  • Scenario or test
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

1. Is there an incumbent?
Yes, there is.
2. What are you looking for from a new supplier that the incumbent is not providing?
We're looking for the same.
All the things (technical and cultural) listed on the description above.
Bear in mind that the stage we're at with the piece of work in question is no longer determining scope and beginning the development, but now understanding where we've got to, fitting in with that approach and ensuring the approach we've taken is understood, and can be used by the permanent members of the team, and the ESR team (constructively challenging, proposing critical analysis, and carefully considering the deployment / release / support of the system to users).
3. Is department aware as to whether the incumbent applying for this role?
This is an open DOS contract. So whilst the incumbent may apply, we will not know until we are supplied the list of applications on 18-19/06/20.
4. Would incumbent be preferred since they already have experience within your team?
They obviously have the advantage of understanding where we are currently at, and have relationships built up with the stakeholders. But at this stage I do not know whether they will chose to apply. So the question may be irrelevant.
5. Does the start date, 1st July, allow for any handover with the incumbent, if they are not successful or do not apply?
Unfortunately it does not - however there are permanent staff also working on that area of work, who will be available for discussions and onboarding, of course.
6. Is this role outside of IR35?
If you read the advert, it clearly states the answer to your question.
7. How many dev teams are involved and is this a cross-team project?
The 'squad' working on the ESR interface is a single squad - currently 6 people, scaling back to 4 from July. This squad works alongside two other squads to make up the TIS development team (c.20 in total).
8. What technology is used?
If you read the advert, it clearly outlines the technology used.
9. Have the requirements for the improving of data accuracy and reliability been defined yet?
This piece of work interfaces with an external system, outside our direct control. We are able to influence development of that system, but our focus is on ensuring data accuracy from our end is as good as it can be.
10. Will an end user support be required once a solution is delivered?
This contract is to continue the development of an interface that is already being piloted (where support for the pilot is needed). Once the contract comes to an end, the permanent members of the TIS team will take on the maintenance, and if necessary further development, along with any support.
11. Thank you for confirming there is an incumbent for this opportunity. Given this, why are you advertising this role? Is it because the incumbent's current contract has come to an end, or because you have new requirements?
Yes, the current incumbent's contract finishes at the end of this month.
12. Is the expectation that if restrictions are lifted the work would be in one of the offices mentioned or would it be optional to work 100% remotely or a mixture?
Until the details of what a lifting of those restrictions looks like, it is impossible to say for certain. At this moment in time, it looks probable that for the duration of this contract, we will be looking at remote working. If that changes, then some (to be determined how much, and whether it will be optional) office working may be available.
13. Does remote working mean that the candidate must be a resident within the UK or is it open for candidates outside the UK?
The candidate must be resident in the UK