Government Digital Service (GDS)

WP1861: Global Digital Marketplace - value-chain mapping of procurement functions

Incomplete applications

24
Incomplete applications
21 SME, 3 large

Completed applications

22
Completed applications
19 SME, 3 large
Important dates
Opportunity attribute name Opportunity attribute value
Published Monday 30 March 2020
Deadline for asking questions Monday 6 April 2020 at 11:59pm GMT
Closing date for applications Monday 13 April 2020 at 11:59pm GMT

Overview

Overview
Opportunity attribute name Opportunity attribute value
Summary of the work Value-chain 'Wardley' mapping of procurement functions (technologies, capabilities, data, culture, systems, etc) to identify opportunities for common components/ systems to be developed, and a view of what should be built, bought, reused or consumed. The outcome of this work are strategic recommendations for our programme and our stakeholders.
Latest start date Monday 18 May 2020
Expected contract length 9 weeks + possible extension of 2 weeks
Location No specific location, eg they can work remotely
Organisation the work is for Government Digital Service (GDS)
Budget range £63,600 + VAT

About the work

About the work
Opportunity attribute name Opportunity attribute value
Why the work is being done The vision of the Global Digital Marketplace Programme is to “partner with governments at all levels in emerging economies to open up procurement and make it more effective”. The programme has 5 strategic pillars, which are used as an organising framework of UK government approaches to digital and technology transformation, and associated procurement reforms:

1. Assuring plans before money is spent
2. Designing procurements and contracts
3. Assuring service delivery
4. Publishing open contracting data
5. Building institutional capabilities and capacities

This discovery fits with strategic pillar 2: Designing procurement and contracts. More specifically, the discovery will seek to inform proposition 2 ‘Procurement platforms: build a new component’, which seeks to deliver a new component, a product or service that seeks to support the development of public procurement platforms.

Through this engagement, the team will illustrate the connections (value chains of data, discrete data boundaries, technologies, capabilities, business functions, etc) between stakeholders and the strategic pillars of the programme, and provide analysis, insights and recommendations as the basis for delivery (what to build, what buy, what to reuse, what to consume).
Problem to be solved Many governments are buying or building in-house procurement platforms. This means they potentially solve (or aim to solve but fall short of solving) the same problem many times over.

Different procurement legislation, policies, processes, working practices, business models, cultures, etc, mean that the procurement agencies in partner countries often need to customise these platforms, which can lead to a poor or substandard user experience, inflexibility or inability to adapt, share, scale for future use, and maintain, lock-in and dependencies on single third-party suppliers, and poor or substandard value for money.

Value-chain 'Wardley' mapping of procurement functions in their broadest sense (technologies, capabilities, data, culture, systems, etc) will help identify opportunities for common components/ systems to be developed, and a view of what should be built, bought, reused or consumed (and how).

The outcomes of this work will support strategic recommendations for our programme and our stakeholders.
Who the users are and what they need to do As a person in charge of developing a public procurement system, I need to understand what gaps exist and what problems can be solved by common components/ systems so that I don't waste time and money building or buying the wrong things.

As a buyer, I need to simply, clearly and quickly commission the right services in fair, open, transparent and compliant ways, so that I can work collaboratively with successful suppliers to deliver better public services/value for money.

As a supplier, I need simple, clear and quick access to government supply opportunities, able to talk about my capabilities in fair, open, transparent and compliant ways, so that I can win new business based on my merits, allowing my business to grow.
Early market engagement GDS has engaged with the market on numerous occasions since the Global Digital Marketplace Programme was first publicly announced in September 2017 - see the GDS blog post titled ‘Make procurement open: it makes government better’ https://gds.blog.gov.uk/2017/10/04/make-procurement-open-it-makes-government-better

More recent blogposts can be found here https://gds.blog.gov.uk/category/global-digital-marketplace/
Any work that’s already been done This document provides general background information regarding the GDS Global Digital Marketplace Programme:

https://docs.google.com/document/d/1wrDwfW2ppeEzO-xgFouw12Gu_df8nGtA-_ygJvIVBjw/edit?usp=sharing

Relevant work planned, underway or completed with national or subnational governments in target countries, partners and stakeholders, will be shared with the successful supplier.
Existing team The Global Digital Marketplace Programme team consists of:

-Director
-Head of Delivery
-Head of Product
-Head of Operations
-Head of Subnational Government and Tech Sector Engagement
-Technical Architect
-Senior Service Designer
-Regional Product/ Senior Delivery Managers
-Standards Assurance Lead
-Skills and Capability Lead

The successful supplier should plan for potentially collaborating virtually / remotely with other suppliers' teams working on:

- WP1823 https://www.digitalmarketplace.service.gov.uk/digital-outcomes-and-specialists/opportunities/10758
- WP1824 https://www.digitalmarketplace.service.gov.uk/digital-outcomes-and-specialists/opportunities/11083
- WP1828 https://www.digitalmarketplace.service.gov.uk/digital-outcomes-and-specialists/opportunities/11358
- WP1845 https://www.digitalmarketplace.service.gov.uk/digital-outcomes-and-specialists/opportunities/11371
- WP1847 https://www.digitalmarketplace.service.gov.uk/digital-outcomes-and-specialists/opportunities/11485

This virtual / remote collaboration may also extend to supplier partners commissioned locally in partner countries.
Current phase Alpha

Work setup

Work setup
Opportunity attribute name Opportunity attribute value
Address where the work will take place GDS is working fully remotely under current restrictions due to COVID-19.

The successful supplier is expected to be able to work fully remotely.

Any contact with the Global Digital Marketplace Programme, wider GDS teams, other suppliers' teams, etc, should be virtual only.
Working arrangements This work can be completed offsite and no domestic or international travel is expected.

The GDS Global Digital Marketplace Programme team would like research and analysis insights to be presented incrementally throughout the engagement, during short, fortnightly ‘show and tell’ sessions. These sessions can be delivered remotely.

GDS will share with the successful supplier any relevant findings from our own discovery and alpha work running parallel to this contract, which will focus on priority countries of Colombia, Indonesia, Malaysia, Mexico and South Africa.
Security clearance Baseline Personnel Security Standard (BPSS)

Additional information

Additional information
Opportunity attribute name Opportunity attribute value
Additional terms and conditions No travel is expected during the duration of this contract however should restrictions change that make travel possible, all expenses must be pre-agreed with between the parties and must comply with the Cabinet Office (CO) Travel and Subsistence (T&S) Policy.

All vendors are obliged to provide sufficient guarantees to implement appropriate technical and organisational measures so that the processing meets the requirements of GDPR and ensures the protection of the rights of data subjects. For further information please see the Information Commissioner's Office website: https://ico.org.uk/for-organisations/data-protection-reform/overview-of-the-gdpr/

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Skills and experience
Opportunity attribute name Opportunity attribute value
Essential skills and experience
  • Extensive experience of value-chain/ 'Wardley' mapping in complex environments
  • In-depth understanding of digital procurement tools and systems
  • In-depth understanding of procurement laws and regulations in an international context
  • Ability to communicate with stakeholders clearly and regularly in an international context
Nice-to-have skills and experience
  • Experience of developing services that align to the Government Design Principles, Digital Service Standard and Service Manual
  • Experience working with local or national governments

How suppliers will be evaluated

All suppliers will be asked to provide a written proposal.

How suppliers will be evaluated
Opportunity attribute name Opportunity attribute value
How many suppliers to evaluate 3
Proposal criteria
  • Technical expertise
  • Delivery approach and methodology
  • Supplier innovation
  • Strong stakeholder engagement and outcomes
  • Value for money
Cultural fit criteria
  • Collaborates closely with colleagues to meet user needs
  • Transparent and collaborative when making decisions
  • Works with GDS in a self-starting fashion
  • Has policies, procedures or working practices and ethos that supports gender equality and social inclusion
Payment approach Capped time and materials
Additional assessment methods
  • Case study
  • Work history
  • Presentation
Evaluation weighting

Technical competence

70%

Cultural fit

10%

Price

20%

Questions asked by suppliers

Questions asked by suppliers
Supplier question Buyer answer
1. The brief states that this is for Alpha but it also mentions Discovery ('the discovery will seek to inform...').The Google Docs doesn't include any reference of discovery findings/outputs, nor can we see these in the blog posts. Can you confirm if this is for Alpha or Discovery please? This work package is a discovery that GDS requires as part of the alpha phase of the Global Digital Marketplace Programme. As stated under 'Working arrangements', GDS will share with the successful supplier any relevant findings from our own discovery and alpha work running parallel to this contract, which will focus on priority countries of Colombia, Indonesia, Malaysia, Mexico and South Africa.
2. In relation to the international breadth of the analysis, what hours (UK DST) will the stakeholders be available remotely? Some flexibility in working hours may be required to accommodate availability of stakeholders working in different time zones across the 5 countries. Allowing for flexible working arrangements across all UK GDS Global Digital Marketplace Programme team members, means that we may be working between 08:00 and 19:00 British Standard Time (BST).
3. Will the successful applicant be provided upon engagement with the Wardley maps that may have been created in Discovery by other Supplier(s)? As stated under 'Working arrangements', GDS will share with the successful supplier any relevant findings from our own discovery and alpha work running parallel to this contract, which will focus on priority countries of Colombia, Indonesia, Malaysia, Mexico and South Africa.
4. With the summary of work it references "Value-chain 'Wardley' mapping of procurement functions". Within our organisation we have staff that are highly experienced in similar modeling tools such as used ArchiMate as the and Sparx, with a general understanding of Wardley. Is the working knowledge of Wardley a pre requisite to Engage bidding for this opportunity? In order to evaluate potential suppliers’ technical competence, as stated under 'Essential skills and experience' GDS require potential suppliers to provide sufficient evidence that demonstrates they have extensive experience of value-chain/ 'Wardley' mapping in complex environments.
5. With the summary of work it references "Value-chain 'Wardley' mapping of procurement functions". Within our organisation we have staff that are highly experienced in similar modeling tools such as used ArchiMate as the and Sparx, with a general understanding of Wardley. Is the working knowledge of Wardley a pre requisite to Engage bidding for this opportunity. CORRECTION TO PREVIOUS ANSWER:

Other approaches to the problem stated will be considered, provided there's some details as to applicability of such approach.
6. We understand that the work covers 5 countries. Are all 5 national governments of these countries in the scope of this work, and how many sub-national governments are also in scope? The programme is currently engaging with 5 countries and 1-2 subnational governments in each of these countries. However, the value-chain mapping will have a general outlook, looking for a best practice approach to a procurement system. The successful supplier will be encouraged to look at approaches to procurement systems beyond the programme scope, including in the UK.
7. What are the marks allocated to each essential and nice to have criteria? Each of the criteria carry an equal weighting and will be scored 0-3. 0-Not Met, 1-Partially Met, 2-Met, 3-Exceeded. A score of less than 2 on any of the Essential Criteria will exclude a supplier from the next stage.
8. Will the marks for essential and nice to have used to create the short list be added to the marks for proposal and cultural fit in the award stage? No. Marks for Shortlisting will not be carried forward to the Assessment stage.
9. Can bidders only submit one example per Essential / nice-to-have question? If so will further examples be removed before assessors see the submissions? If not how will you ensure equal treatment of submissions? You may provide one or more examples to satisfy the criteria within the word count permitted.
10. Will the proposal criteria be assessed against sub-criteria? If so, what are the sub-criteria and how are they weighted? The Proposal Criteria are stated in this requirement and will carry equal weighting. There are no Sub-criteria.
11. If you are using a MEAT based assessment why do you have value for money as a separate proposal criteria and how it is to be evaluated? We expect suppliers to show how they have considered value for money in their approach, in potentially unique and creative ways.
12. Proposal criteria ‘Technical expertise’ – of what? Planforms, non-UK legislation, Wardley mapping, something else? Technical expertise includes knowledge of value-chain mapping, the complexities of procurement systems (including platforms).
13. Regarding the Problem to be solved, it isn’t clear how the second assertion follows from the first. If governments are building inhouse procurement platforms, it follows that these platforms would be bespoke to the unique context of each government. It therefore isn’t clear how or why procurement agencies need to customise platforms that are presumably bespoke. What is the specific problem to be solved? The brief states "Many governments are buying or building in-house procurement platforms." The intended outcome is to be able to advise the governments who are building/buying procurement tools where elements of the procurement journey are generic and can be reused across different legisliative contexts.
14. In the final nice-to-have question, are you happy for us to show a breadth of experience and list multiple examples, rather than focusing on the traditional STAR method using one example? It is acceptable to alter the format of the answer, as long as there is an indication of the complexity and the impact of the work conducted.
15. As for the geographic locations and focus countries, does GDS expect that the supplier should complete a single Wardley mapping across all focus countries, or should the supplier focus on country-specific Wardley mappings for focus countries? We are expecting one single mapping that can inform our support to stakeholders.
16. Given the stakeholder-driven nature of this work, can GDS provide potential suppliers further detail into the intended outcome of the programme, specifically who the primary audience for all outcomes should be? Additionally, what types of recommendations is GDS looking to communicate to stakeholders? The primary audience is the GDS team. The work should help them prioritise their efforts in supporting other governments in their procurement transformation.
17. We anticipate that with the ongoing COVID-19 crisis, it may be challenging to set up remote interviews with affected stakeholders. Does GDS anticipate this same challenge, and should suppliers expect to take precautions to counteract availability/time delays? Additionally, will the supplier be primarily responsible for stakeholder outreach and engagement, or will GDS assist with making connections? We are aware that there may be difficulties in accessing certain stakeholders and will review this regularly with the successful supplier to address any risks. The programme team will support stakeholder outreach but will also expect the supplier to work in a self-starting fashion and show initiative.
18. The framework states “3.10.9 Essential questions must have a clearly defined pass/fail threshold.” What is the threshold for each question? We are comfortable with the content of the Essential Criteria and feel it is clear what is required. Failure to provide sufficient evidence of meeting this criteria will constitute a Fail and vice versa.