Department for International Trade

Discovery -Tradeshow Access Programme

Incomplete applications

7
Incomplete applications
6 SME, 1 large

Completed applications

16
Completed applications
12 SME, 4 large
Important dates
Opportunity attribute name Opportunity attribute value
Published Monday 20 January 2020
Deadline for asking questions Monday 27 January 2020 at 11:59pm GMT
Closing date for applications Monday 3 February 2020 at 11:59pm GMT

Overview

Overview
Opportunity attribute name Opportunity attribute value
Summary of the work DIT are looking to conduct a discovery to explore how to enhance its longstanding Tradeshow Access Programme, with a view to making best use of digital, data and technology.
Latest start date Monday 2 March 2020
Expected contract length 8 weeks with option to extend 2 weeks
Location London
Organisation the work is for Department for International Trade
Budget range £80,000 - £100,000

About the work

About the work
Opportunity attribute name Opportunity attribute value
Why the work is being done DIT are looking to review a longstanding government grant programme, the Tradeshow Access Programme, which provides financial support to SMEs to grow exports and enter new markets. This programme supports HMG's broader Export Strategy. We are looking for a team to conduct a discovery to explore how to enhance this service, looking end-to-end at the application process with best use of digital, data and technology in mind.
Problem to be solved The Tradeshow Access Programme (TAP) helps businesses gain market knowledge through attendance at overseas trade shows and conferences. DIT are looking to conduct a discovery to explore how to enhance this service, looking end-to-end at the application process.

To this end, DIT needs a team to:
• unpack and articulate user needs
• work with the programme team to refresh the vision for the service (as part of the wider export support ecosystem)
• map DIT’s existing as-is end-to-end TAP process in detail
• produce a draft to-be blueprint for the service
• identify and cost options from a digital, data and technology enabler perspective
Who the users are and what they need to do The Tradeshow Access Programme is used by businesses in the UK. Applications are handled by DIT and partner organisations.
Early market engagement
Any work that’s already been done A light touch pre-discovery has been conducted. This information will be shared with shortlisted suppliers at the second stage
Existing team The supplier will be working with a number of teams across DIT and its partners - a working group with representatives from these teams will steer the project
Current phase Discovery

Work setup

Work setup
Opportunity attribute name Opportunity attribute value
Address where the work will take place Windsor House, 50 Victoria Street London
Working arrangements The supplier will need to work between Windsor House and 3 Whitehall Place.
Security clearance All Supplier resources must meet the Baseline Personnel Security Standard (BPSS).

Additional information

Additional information
Opportunity attribute name Opportunity attribute value
Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Skills and experience
Opportunity attribute name Opportunity attribute value
Essential skills and experience
  • Experience of transforming transnational services, specifically services that require an both a funding application and back office assessment of said application
  • Extensive experience of delivering discoveries in line with the Government Service Standard - including the identification of user personas and delivery of evidenced and prioritised user stories
  • Extensive experience of conducting user research / business analysis / service design activity to improve system or process effectiveness
  • Specific experience in delivering services that comply with legal accessibility standards
  • Extensive experience of delivering user journey mapping/blueprinting
Nice-to-have skills and experience
  • Experience of working on services that involve due diligence checks on businesses.
  • Experience of developing and supporting government systems with businesses as the primary customer

How suppliers will be evaluated

All suppliers will be asked to provide a written proposal.

How suppliers will be evaluated
Opportunity attribute name Opportunity attribute value
How many suppliers to evaluate 3
Proposal criteria
  • Describe your approach to conducting this discovery & design phase, detailing key milestones, what your discovery report will look like, and how the outcomes can be used in future stages.
  • Describe the multidisciplinary agile team that will be conducting this work
  • Describe any risks/dependencies your foresee in the delivery of this project, as well as recommended mitigation actions.
Cultural fit criteria
  • Demonstrate your ability to deliver in an open, collaborate, agile way according to the principles outlined in the Government Service Design Manual.
  • Demonstrate your ability to work and communicate with non-digital team members
  • Demonstrate your ability to be able to work collaboratively across several agencies or teams
Payment approach Fixed price
Additional assessment methods
  • Case study
  • Presentation
Evaluation weighting

Technical competence

60%

Cultural fit

10%

Price

30%

Questions asked by suppliers

Questions asked by suppliers
Supplier question Buyer answer
1. You mentioned there was a "light touch pre-discovery" – was this conducted by DIT or by a supplier? This was conducted by DIT's DDaT team.
2. When you say: "Experience of working on services that involve due diligence checks on businesses.", could you please provide a bit more detail as to what kind of checks you are looking for? Businesses applying for TAP funding will undergo checks to ensure that they are compliant with the eligibility criteria.
3. We would like to confirm if we would be required to handle or process personal data? For the discovery, no.