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Defence Equipment & Support

SPISN/0103 Technical Author Resource

3 Incomplete applications

3 SME, 0 large

1 Completed application

0 SME, 1 large

Important dates

Wednesday 22 January 2020
Deadline for asking questions
Wednesday 29 January 2020 at 11:59pm GMT
Closing date for applications
Wednesday 5 February 2020 at 11:59pm GMT


Specialist role
Content designer
Summary of the work
Working with the System Operating Authority (SOA) you will interface on a daily basis with DE&S to Produce technical documentation for the Unified Communications (UC) project, which is required in order to deliver required GFI for the continued development of support documentation (AESPs).
Latest start date
Monday 2 March 2020
Expected contract length
Estimated at 3 months
West Midlands
Organisation the work is for
Defence Equipment & Support
Maximum day rate

About the work

Early market engagement
Who the specialist will work with
You will be working along side the Unified Communications Technical Subject Matter Expert and the wider project team. Working for the Unified Communications Project Manager within DE&S.
What the specialist will work on
The Technical Author will be producing documentation for the Unified Communications (UC) project required in order to deliver required GFI for the continued development of support documentation (AESPs), to include, but not be limited to:

• Support Task Analysis (STA)
• Work Instructions (WI)
• Knowledge Articles (KA)
• Build Guide
• Supporting Documents
o Low Level Design (LLD)
o Solution Recommendation Document (SRD)
o Security Impact Statement (SIS)
o Disaster Recovery (DR) Plan
o Service Level Agreement (SLA)
o Test Plans
o Test Cases
o Backup Plan

Work setup

Address where the work will take place
Hereford - address to be confirm on appointment.
Working arrangements
40 hrs (8hrs Mon - Fri)
Security clearance
Must be solely UK National
Must hold a current and valid security clearance, minimum level: DV without caveats.

Additional information

Additional terms and conditions
DEFCON 5J (Edn 18/11/16) - Unique Identifiers
DEFCON 76 (Edn 12/06) - Contractor's Personnel at Government Sites
DEFCON 501 (Edn 11/17) - Definitions and Interpretations
DEFCON 522 (Edn 11/17) - Payment and Recovery of Sums Due
DEFCON 658 - (Edn 10/17) - Cyber
DEFCON 659 - (Edn 02/17) - Security Measures
DEFCON 660 - (Edn 12/15) - Official-Sensitive Security Requirements
DEFCON 703 - (Edn 08/13) - Intellectual Property Rights Vesting In the Authority

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • MOD DV clearance required on day one of the appointment due to the sensitivity of the role
  • Must have experience compiling technical documentation to a high quality standard, for use by an audience with a specified level of technical competence & baseline training/experience
  • Have experience producing Support Task Analysis (STA), Work Instructions (WI), Build Guide and Supporting Documents
  • Must have techical and product knowlege of Microsoft Unified Communications
  • Must have techical and product knowlege of Oracle Unified Communications
  • Must have techical and product knowlege of Dell Server Hardware
  • Must have techical and product knowlege Server Virtulisation with VMware and Hyper-V
  • Must have techical and product knowlege of CISCO Unified Communications
  • Minimum 3 years Technical Author experience
Nice-to-have skills and experience
  • Previous experience working with the MOD
  • Previous exeperience providing Technical authoring, reviewing and quality assurance of GFI documentation

How suppliers will be evaluated

All suppliers will be asked to provide a work history.

How many specialists to evaluate
Cultural fit criteria
  • Work as a team with our organisation and other suppliers
  • Take responsibility for their work
  • Be transparent and collaborative when making decisions
Additional assessment methods
  • Reference
  • Interview
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

1. Is there a maximum budget for this task? (Max day rate)
The maximum day rate for this role is £650
2. Is there a current incumbent?
No - these are addition resource posts.
3. Would this role be inside or Outside IR35?
What is the IR35 status?
The Intermediaries Legislation does not apply to this engagement, concluded by using the 'check employment status for tax' online tool
then insert the link:
4. Is the role likely to extend beyond the initial 3 months?
There is the potential to, but its not guaranteed.