DE&S

Network Engineer Unified Communications Pillar- CCNP (Collaboration) Qualified

Incomplete applications

2
Incomplete applications
0 SME, 2 large

Completed applications

5
Completed applications
4 SME, 1 large
Important dates
Opportunity attribute name Opportunity attribute value
Published Tuesday 10 December 2019
Deadline for asking questions Tuesday 17 December 2019 at 11:59pm GMT
Closing date for applications Tuesday 24 December 2019 at 11:59pm GMT

Overview

Overview
Opportunity attribute name Opportunity attribute value
Specialist role Designer
Summary of the work DE&S requires an Enterprise Network Service to provide 3rd line support utilising suitably SQEP DV cleared UK nationals to provide on-site network engineering services across a number of systems. The team reports to the System Operating Authority for day to day prioritisation of tasks according to the Operational tempo.
Latest start date Monday 3 February 2020
Expected contract length Feb 20- Mar 21. Option- Apr 21-Mar 22
Location West Midlands
Organisation the work is for DE&S
Maximum day rate £750 per day (inclusive of Agency Fee)

About the work

About the work
Opportunity attribute name Opportunity attribute value
Early market engagement
Who the specialist will work with The Enterprise Network Service requires a 3rd line support team comprising of DV cleared UK nationals of suitably qualified and experienced personnel (SQEP) to provide on-site network engineering support. Working in conjunction with existing members of a network operations department, the network engineers (NE) are to:
This role will report to the System Operating Authority that manage a number of networks and Information Systems
What the specialist will work on 1. Perform IT Service Management activities for the network, including but not limited to: incident management, problem management, change management, configuration management, knowledge management, and service validation and testing.

2. To be in attendance during normal working hours (NWH).

3. To occasionally work outside of working hours (OWH) to conduct pre-planned change activity.

4. To travel to other sites to conduct network support. These support tasks may last several days. Not less than 1 in 8 weeks will be spent at sites other than normal place of work.

Work setup

Work setup
Opportunity attribute name Opportunity attribute value
Address where the work will take place West Midlands
Working arrangements 5 days a week (excluding Bank Holidays) assumed 230 working days per year
Mon to Fri 08:30 to 17:00
1 x NE from this team is to be on-call OWH. This is assumed to be a 1-in-9 rotation amongst the team unless personnel shortages necessitate a higher frequency.

On-call response obligations include:

a. Respond to a phone call within 30 minutes (i.e. answer or return a call and maintain voice communications with on-site personnel thereafter).

b. Attend a main site within 1 hour.

c. Attend any user site within UK within 24 hours.
Security clearance MOD held DV required on day 1 of the appointment and for the duration of the Contract.

Additional information

Additional information
Opportunity attribute name Opportunity attribute value
Additional terms and conditions DEFCON 5J(Edn 18/11/16)-Unique Identifiers
DEFCON 76(Edn 12/06)-Contractor’s Personnel at Government Sites
DEFCON 501(Edn 11/17)-Definitions and Interpretations
DEFCON 522(Edn 11/17)-Payment and Recovery of Sums Due
DEFCON 658(Edn 10/17)-Cyber
DEFCON 659A(Edn 02/17)-Security Measures (A Security Aspects Letter will be provided following Contract Award)
DEFCON 660(Edn 12/15)-Official-Sensitive Security Requirements
DEFCON 703(Edn 08/13)-Intellectual Property Rights - Vesting in the Authority

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Skills and experience
Opportunity attribute name Opportunity attribute value
Essential skills and experience
  • Cisco Certified Network Professional (CCNP) (Collaboration), and
  • Oracle SBC Configuration and Administration (proof of course completion), and
  • Oracle ECB Configuration and Administration (proof of course completion)
  • 3-5 years experience supporting complex Campus LAN & WAN networks based on IP cryptography.
  • Configuration and administration within a production environment of an IP network supporting voice and video applications
  • Configuration and administration within a production environment of a traffic polocing policy using QoS and DSCP marking
  • Configuration and administration within a production environment of Oracle Communications equipment
  • Must complete the Supplier Assurance Questionnaire at: http://supplier-cyber-protection.service.gov.uk/ using assessment reference: RAR-VJFY4QC5 Cyber Risk profile: Moderate
Nice-to-have skills and experience
  • CCIE (Collaboration)
  • CCNP (Routing and Switching)
  • CCNP (Security)
  • Cisco Certified Design Associate (CCDA)
  • Python Certified Entry-Level Programmer (PCEP)
  • Programming for Network Engineers (PRNE) (proof of course completion)
  • L3 TRL cryptographic equipment (Catapan) (proof of course completion)
  • Implementation and administration of encrypted IP tunnelling of classified network traffic across various bearers.
  • OSPF process configuration and management, EIGRP, BGP, L3 TRL Catapan, Nexus-OS, Linux OS, Policy Based Routing, logging and analysis tools (e.g. PRTG, Splunk, Solar Winds), DMVPN, Cisco networking equipment.
  • Dell networking equipment, Juniper firewall equipment, RBAC administration, software defined network (SDN) exposure including SD-WAN, Cisco DNAC and Cisco Identity Services Engine (ISE)

How suppliers will be evaluated

All suppliers will be asked to provide a work history.

How suppliers will be evaluated
Opportunity attribute name Opportunity attribute value
How many specialists to evaluate 3
Cultural fit criteria
  • Ability to work with others in a high pressure, Operational Environment that frequently manages conflicting priorities.
  • Ability to make decisions under pressure.
  • Ability to work with multiple stakeholders.
  • Ability to work as a team.
Additional assessment methods
  • Reference
  • Interview
Evaluation weighting

Technical competence

70%

Cultural fit

10%

Price

20%

Questions asked by suppliers

Questions asked by suppliers
Supplier question Buyer answer
1. Is this an Incumbent for this role? Yes, there is an incumbent in this role.
2. is there an incumbent in this role? or consultant providing the service? please advise, thank you Yes, there is an incumbent in this role.
3. If the supplier has hit a lot of the requirements but not all of them is this a big issue? eg. The supplier has experience in CISCO SBC but not in Oracle SBC. Would it be acceptable for the supplier to answer the questions and be assessed? Candidates must meet every one of the mandatory technical criteria to considered for the role.
4. Can you please confirm the answer format. There isn’t a technical question here, it is an admin question based on a job spec. Are you looking for suppliers to confirm capabilities more than anything?
Cisco Certified Network Professional (CCNP) -eg. for this question are looking for confirmation of the skill (the answer is Yes) or are you looking for situation, work done and result?
We are looking for confirmation (Yes) that the candidate holds a current Cisco Certified Network Professional (CCNP) Routing and Switching certification and that he/she has the required length of experience. Dates/location showing experience can be included. If essential skills and experience are confirmed, we would expect to request a CV before moving to the next stage.
5. When will interviews take place? Suggested interview dates are 21-23 January 2020. There is also the possibility for teleconference interviews for those unable to attend in person.
6. Latest start date is stated as Feb 3. Can you confirm that this is a 4 week contract – Feb 21 to March 21 – with a possible extension of a further 4 weeks – March 22 to April 21 – which is not confirmed currently? The information in the advert is incorrect. The initial contract period will be from Feb 2020 to July 2021, with an option to extend for 6 months.