Awarded to Glue Reply (a trading division of Reply Ltd.)

Start date: Thursday 16 April 2020
Value: £3,000,000
Company size: SME
The Home Office (National Law Enforcement Data Programme)

NLEDP 148 - External Systems Integration Team

11 Incomplete applications

7 SME, 4 large

13 Completed applications

10 SME, 3 large

Important dates

Wednesday 4 December 2019
Deadline for asking questions
Wednesday 11 December 2019 at 11:59pm GMT
Closing date for applications
Wednesday 18 December 2019 at 11:59pm GMT


Summary of the work
A team is required to complete the low level design, build and system test of c.20 interfaces to deliver outcomes related to the technical transition of interfaces on the legacy systems to the new system.
Latest start date
Monday 2 March 2020
Expected contract length
2 years
Organisation the work is for
The Home Office (National Law Enforcement Data Programme)
Budget range
The roles cannot exceed a day rate of £1000.

About the work

Why the work is being done
The NLED Programme will replace legacy data systems, such as the Police National Computer & Police National Database, with the Law Enforcement Data Service (LEDS). LEDS shall ensure continuity of business services, and act as a platform for innovation to transform the way the HO manages and supplies data services to Law Enforcement Communities and other authorised Agencies throughout the UK and internationally.
As part of that transition, existing legacy services and integration points must be treated, either transitioned or replaced, to sustain external business interactions and access to external data.
Problem to be solved
The transition architecture and approach seeks to minimise mandated external change whilst sustaining existing legacy interactions. Each legacy interface has had an interface approach/treatment/definition and dependency roadmap agreed with the respective integration partner or partners. Partners typically are other government departments, law enforcement agencies, and commercial vendors of services and products. The work is now to design (low level), build and system test each of these interfaces on an Integration Gateway ready for internal systems integration test by the programme’s lead build partner followed by external systems integration test with the respective integration partners. The work under this contract will include level 3 support (bug fix) of internal and external systems integration testing but not the management or execution of these phases.

There is an incumbent supplier providing the current team that will transition out. There will be a handover phase during the first 1 months of the contract to the new supplier.
Who the users are and what they need to do
LEDS shall use its integration layer to establish information flows to support the NLEDP web application and API service consumers. In providing equivalent and enhanced services to those provided by PNC and PND, LEDS must also integrate with external parties using several protocols. This integration uses several Enterprise Integration Patterns, implemented in Fuse.
The target for NLEDP is to reduce the numerous legacy integration points but, to avoid significant software and business change, NLEDP aims to support the existing information flows until external partners can modernise their interfaces alongside the necessary business change.

Additional Information
The successful supplier may also be asked to supply ad hoc short term supplemental resources in areas such as project management, business change, technical architecture, technical development, test, business and system analysis.
Supplier’s may also be required to provide DevOps capabilities within the scrum team.

The NLED Programme comprises a number of workstreams delivering using the SAFe method. There is a parallel procurement under TS2 which will put in place a Delivery Partner and Build Partner(s).
Early market engagement
Any work that’s already been done
The existing team has an Interface Catalogue and proposed treatments against each interface. The team uses an Interface Treatment lifecycle to articulate the tasks and products required to transition an interface and the overall roadmap of work. The work is related to the team size and the priority interfaces have been progressed through the design, build, system test phases; none have progressed to the integration test stages. All the interface treatments have been elaborated-documented. All development tooling and the components required for the scope of the integrations has been deployed to the development environments, which are under a controlled pipeline.
Existing team
The ESI team has a Solution Owner and Lead Integration Architect and aligns it’s work to the overall programme increments and sprints. The ESI team will be matrix managed by the Delivery Partner (for SAFe cadence) and the Solution Owner/Lead Integration Architect (for direction, decisions, support and escalation).
New team members will be expected to work within this context, sometimes dependent upon other workstreams for deliverables, content or assurance.
NLEDP sits within the Law Enforcement Portfolio and is being delivered by the Police and Public Protection Technology department of the Home Office Digital, Data and Technology Directorate.
Current phase
Not applicable

Work setup

Address where the work will take place
The team is expected to be at the Home Office in Croydon most days, but may require some travel to external stakeholders.
Some remote working can be accommodated where HO IT enables it.
Working arrangements
The ESI team will operate as a single scrum team and maintain work breakdown and report progress in Jira.
The supplier should provide team members with technical skills and a breadth of project and communication skills to plan and deliver the outcomes within the context of the team priorities.
We expect the supplier to be flexible to our needs, scaling accordingly to accommodate the desired work.
There are weekly team meetings, specific internal and external meetings that require face-to-face and phone interactions.
Security clearance
Team members must have Security Clearance (SC) or be prepared to undergo Security Clearance. NPPV Level 3 is also required and new members will be put through this vetting.
NPPV is non-police personal vetting, performed by the police.

Additional information

Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Experience of operating effectively in blended, multi-discipline, multi-vendor team environments and providing a flexible resource profile that can adapt to demands across the engagement, taking direction where required
  • Skills to manage personal and team effectiveness to deliver outcomes and necessary interactions with the broader programme
  • Experience of successfully delivering multiple and varied integration points using common patterns and services. This must include meeting NFRs such as deployment in a cloud environment, security and error handling.
  • Skills in deploying and configuring/coding in Camel/Fuse, Software AG EntireX Broker and Rabbit MQ.
  • Skills in interpreting and declaring JSON schemas for RESTful resources.
  • Experience in manipulating EDIFACT, XML, JSON in translations and transformations
  • Experience of using message brokers and AMQP as an integration pattern to deliver an integration
  • Skills in handling FTP and SMTP as well as http for interface transport
  • Architectural diagramming skills to convey designs from various viewpoints
  • Experience of providing Project Management for projects with many complex dependencies, internally and externally
  • Analysis skills to understand and design against data, business and service requirements
  • Effective communication skills to run workshops, elicit detail, articulate solutions, document technical material concisely and drive out agreements
  • Ability to flex resource (increase & decrease) within the team
  • Demonstrate experience of on-boarding and initial integration with existing teams
  • Experience of designing and implementing security controls used to protect confidentiality, integrity and accessibility of data
  • Skills to script and automate system testing for XML, JSON and EDIFACT data formats
  • Experience of creating test doubles for System Tests
  • Experience of executing and managing a test plan that accounts for and schedules iterative interface deliveries.
Nice-to-have skills and experience
  • Experience of the Scaled Agile Framework (SAFe) method of delivery. If not, then the supplier will be expected to train their staff in the SAFe method.
  • Skills and experience in managing financial & contractual processes where change must be negotiated with and funded by Stakeholders
  • Experience of Redis Cache and its various deployment configurations for persistence and temporary storage underpinning interfaces.

How suppliers will be evaluated

All suppliers will be asked to provide a written proposal.

How many suppliers to evaluate
Proposal criteria
  • Approach to the work, illustrating flexibility in team roles and multi-skilled personnel to meet NLEDP goals.
  • How to be effective in a small focussed team
  • Team structure
  • Demonstrate Value for Money in your approach with transparent costs
  • Ability to plan and anticipate for risks and provide potential mitigations
Cultural fit criteria
  • Have a no-blame culture and encourage people to learn from their mistakes
  • Share knowledge and experience with other team members
  • Be transparent and collaborative with colleagues and Product owners to make informed decisions
  • Work as a team with our organisation and other suppliers
  • Adaptable and flexible people able to deliver against changing priorities of team goals as they evolve
  • Proactive issue management, problem resolution and improving ways of working
Payment approach
Capped time and materials
Additional assessment methods
  • Case study
  • Reference
  • Presentation
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

1. Please can you tell us the size and structure of the current team i.e. number of developers/testers/scrum masters/architects
The current team comprises:
1 x PM/Scrum Master
1 x Integration Architect
2 x Business Analysts
3 x Integration Design & Developers
1 x Test Lead
However, the shape and size of the team needs to flex according to priorities, schedule and work load.
2. What additional assessments would you be looking at in Stage 2? Are you looking for a proposal as well as a presentation?
We will only require a presentation illustrating your knowledge and experience of good practice external systems integration, and effective ways of working.
3. What’s your procurements timeline?
As published.
We will moderate evaluations week of 13th January.
Shortlisted Companies will be invited to present week of 20th January. Contract award will be week of 3rd February (subject to internal governance process completion).
4. How many people do you expect to hire via this contract?
In addition to the core integration team the awarded contract will allow for as hoc supplemental skilled resources from time to time. It is anticipated that the total number (including core team) at any time will flex between 5-20.
5. How many days per week can our team work remotely?
The design, development and system test work is conducted in a secure environment which will require on site working initially. We will explore options for remote working in a suitably secure environment with the successful bidder. Should suitable agreement be reached then it is anticipated that 2 days per week remote working may be accommodated.
6. Our organisation has a development capability in India and a deployment model that is a mixture of on-shore UK resources and off-shore (India) technical capability. The question is does this pose as a barrier to entry for this opportunity for us as a potential supplier?
Yes it does. To date no off-shore work has been approved for this programme.
7. The opportunity mentions “a team is required to complete the low level design, build and system test of c.20 interfaces”. Can you please give an indication of the size of the team required?
The make up of the current team is detailed above, however it is for bidders to suggest a team format that will meet the requirement
8. The opportunity mentions “some remote working can be accommodated where HO IT enables it”. To what extent will the HO support remote working from locations within the UK? Do you have a view on the amount of remote vs onsite working that may be required/allowed?
Answered above