Awarded to Sopra Steria Ltd

Start date: Friday 1 May 2020
Value: £5,000,000
Company size: large
Home Office DDaT (Digital, Data & Technology) Police & Public Protection Technology portfolio

National Security Data-Sharing Development Contract

16 Incomplete applications

10 SME, 6 large

25 Completed applications

14 SME, 11 large

Important dates

Thursday 28 November 2019
Deadline for asking questions
Thursday 5 December 2019 at 11:59pm GMT
Closing date for applications
Thursday 12 December 2019 at 11:59pm GMT


Summary of the work
The programme is enhancing the technologies and capabilities of an existing application solution. The application enables continuous, real-time exchanges of law enforcement and public security information with European countries. The programme is evaluating technical requirements and delivery opportunities to potentially extend the capability for additional secure data sharing solutions.
Latest start date
Wednesday 1 April 2020
Expected contract length
Up to 2 years
Organisation the work is for
Home Office DDaT (Digital, Data & Technology) Police & Public Protection Technology portfolio
Budget range
Anticipated spend is £6M over 2 years.

About the work

Why the work is being done
To ensure that the technical capabilities and technical, regulatory and compliance requirements are satisfied for the real-time exchange of law enforcement and public security information between the UK and European countries.
Problem to be solved
The core application needs modernisation with: ageing technologies to be replaced; system regulatory non-compliances to be resolved; new data search capabilities to be integrated with partner agency systems; and new data sources are to be evaluated for design and development.
Who the users are and what they need to do
Key customer/stakeholders are UK Borders Force, UK Policing and other UK law enforcement and public security agencies. The programme outcomes will improve information exchanges with equivalent agencies in European countries.
Early market engagement
Not applicable
Any work that’s already been done
The current Programme Team has been working for 18 months. A structured governance process is in place and the programme operates with the active engagement of partner agencies across the Home Office who deploy the systems and solution. The overall technical architecture has been confimred and to-date, core data-search software functionality has been built and tested ahead of further enhancements to the overall application.
Existing team
The existing programme team is jointly resourced by the Home Office and a commercial supplier with whom contractual arrangements will come to their close in February 2020.
Current phase

Work setup

Address where the work will take place
Largely based at Bernard Weatherill House, Croydon, with some roles at Hendon Data Centre and occasional work at 2 Marsham Street, Westminster.
Working arrangements
General office hours are 9-5, Monday to Friday
Security clearance
Supplier personnel will require Home Office SC and NPPV3 security clearance and need to be compliant with BPSS and CTC. Home Office SC clearance must be in place before commencing a role on the Programme.

Additional information

Additional terms and conditions
not applicable

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Resources: availability/mobilisation and flexibility to scale in accordance with need. Covering the required range of technical skills including infrastructure (architect), development, testing, delivery and management skills gained in several markets.
  • Responding with agility and flexibility to changing demands and priorities e.g. from customer needs or own analysis.
  • Service design, transition and support: ability to design and introduce new 'service wraps' as well as manage and support these services within the Home Office’s strategic environment.
  • Systems development, installation and integration: innovate, build on solution designs, successfully manage multiple development and test environments through to integration, testing, relevant acceptances (eg user, operational and accreditation) and deployment.
  • Knowledge of Open Source/proprietary technologies: experience of adopting new/ existing open source solutions /technologies, examples include: Java 8; Docker/Kubernetes; PostgreSQL; Elasticsearch; Goldengate; Oracle RDBMS; WebLogic; Oracle Service Bus; SOAP; OpenStack.
  • Stakeholder engagement and management: Experience of managing internal and external stakeholders in a complex and challenging environment.
  • Knowledge and experience of a range of programme and project management methodologies: proven delivery capability for a number of differing and mixed methodologies e.g. waterfall/Agile, within a large, complex organisation.
  • Experience of aligning business programme delivery planning with the requirements and constraints of customer technical strategy.
  • Proven capability in the development of secure systems: demonstrable experience of security tools and techniques used in delivering Critical National Infrastructure.
  • Working successfully in a challenging and complex public-sector environment.
Nice-to-have skills and experience
  • Demonstrable skills in provision of Project Management Information: project reporting and escalation to ensure immediate and appropriate action is taken.
  • Business change implementation and change management: demonstrate practical experience of working collaboratively across delivery organisations to achieve targeted business outcomes.
  • Ability to self-organise, work to own initiative and with minimal supervision.

How suppliers will be evaluated

All suppliers will be asked to provide a written proposal.

How many suppliers to evaluate
Proposal criteria
  • Interacting and working effectively with large-scale and autonomous programmes in separate organisations.
  • Working with secure data in law enforcement and public security environments.
  • Ability to create a technical architecture to satisfy requirements mandated across several technical policy environments .
  • Transformation of legacy systems from conventional server-based to cloud platforms.
  • Migration of systems from proprietary technologies to Open Source.
  • Ability to respond quickly and effectively to rapidly evolving technical demands in a fluctuating Client environment.
Cultural fit criteria
  • Work collaboratively as part of a joint team of Customer staff and other suppliers.
  • Be open, honest and transparent in line with Civil Service Code.
  • Demonstrate a commitment to knowledge sharing and participation in upskilling Customer staff.
  • Have a committed, proactive and ethical approach to work.
  • Be flexible in adapting to meet changing priorities and business requirements.
  • A track record of recognising the importance Health and Wellbeing of all staff involved in Programme Delivery.
Payment approach
Time and materials
Additional assessment methods
  • Case study
  • Presentation
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

1. Q1. Can you initiate SC for our personel?
Q2. What is the budget?
Q3. What is the timeline for this procurement?
Q1. The Home Office will support Security Clearance for the winning bidder.
Q2. The anticipated spend is a total of £6M over 2 years.
Q3. The three shortlisted bidders will be notified and ITT published on 20 December 2019.
The ITT will close on 10th January 2020.
Following a bidder presentation we anticipate award on 30 January 2020.
2. Who is the incumbent supplier?
Current supplier is Sopra Steria Ltd.
3. You state "Proven capability in the development of secure systems: demonstrable experience of security tools and techniques used in delivering Critical National Infrastructure". We have a team who are currently have a team who have delivered this for a telco, would you consider this a critical national infrastructure?
The Home Office would be happy to consider experience of security tools and techniques in the Telecommunications industry.
4. Are partnership/consortium bids acceptable?
Yes. The contract with the Home Office would be placed with the lead supplier and other suppliers can be listed as sub-contractors.
5. Noting the response to the above clarification question, stating that the ITT will be published on 20th December and submissions will be due on 10th January, could you advise whether there is likely to be any flexibility either for the submission deadline to be moved back or the publishing date to be brought forward, in order to better accommodate the timing of the Christmas break?
The Home Office plan to shortlist 3 suppliers who will be in receipt of the ITT document. The Home Office will contact each of three suppliers to ensure the proposed timetable is acceptable given the holiday period.
6. 1. What size is the current team?
2. What is the makeup of the current team?
3. What team (size/makeup) do you anticipate the supplier will need by 1 April 2020?
1. 18 FTE's provided by supplier.
2. Solution Owner, Programme Manager, Project Manager, Service Transition Lead, DevOps Architect, Lead Architect, Technical Architect, Postgres SQL DBA, Oracle DBA, Business Analyst, UI Designer Developer, Scrum Master, Developer Team x4, Stakeholder Manager, Release Manager.
3. Same size and make up as above at start up.
7. You stated that the current supplier is Sopra Steria Ltd. Will they be allowed to apply for this tender or are they excluded since they are an incumbent and may have an unfair advantage if they are allowed to apply for this?
Yes, they are allowed to bid. We have a controlled "ethical wall" process that ensures Sopra personnel who are involved in the delivery of the service cannot be involved in the bidding process.
8. Has any incumbent supplier been involved in any capacity (e.g., helping to draft the specification for this opportunity) or will they be involved in the selection process?
Civil servants have drafted this opportunity.
Civil Servants only, will be involved in the selection/evaluation process.
9. Are you using standard scoring and, if so, how does a supplier achieve a 3 versus a 2 on this opportunity for the essential and nice-to-haves? If you are not using standard scoring, can you please explain your scoring methodology?
Yes we are using standard scoring.
Score of 2 = Addressed all the requirements of the question and provided specific evidence to substantiate given answer.
Score of 3 = Addressed all the requirements of the question, provided specific evidence to substantiate given answer and provided additional value.
10. Has this opportunity been advertised before and, if so, why was it not successful?
No, this opportunity has not been advertised before.
11. Has there been any pre-market engagement and if so which suppliers have been engaged?
No, the Home Office has not conducted any pre-market engagement.
The Home Office believe that a large number of suppliers can fulfil this requirement.