Awarded to Chilli Information Solutions Ltd

Start date: Monday 6 January 2020
Value: £21,450
Company size: SME

Health Education England

UX/UI Designer

14 Incomplete applications

13 SME, 1 large

25 Completed applications

23 SME, 2 large

• Published: Thursday 21 November 2019
• Deadline for asking questions: Monday 25 November 2019 at 11:59pm GMT
• Closing date for applications: Thursday 28 November 2019 at 11:59pm GMT

Overview

• Specialist role: Designer
• Summary of the work: A UX/UI Designer is needed to produce UX/UI designs and prototypes for a new national learning platform. The design will be informed by user research and existing product requirements and the Designer will be expected to use an accessible, user centred, ‘mobile first’ approach.
• Latest start date: Monday 16 December 2019
• Expected contract length: End of March 2020
• Location: No specific location, for example they can work remotely
• Organisation the work is for: Health Education England
• Maximum day rate: £350 per day

About the work

• Who the specialist will work with: You will work closely with the Service Designer to ensure all designs meet user requirements, are consistent and in line with brand guidelines. You will report to the Product Owner and work closely with the Service Team (Service Owner, Product Owner, Delivery Manager, Technical Architect, Designer, User Researcher, Stakeholder Manager, Business Analyst, Developers, Test Lead, Support Team Lead).
• What the specialist will work on: A UX/UI Designer is needed to produce UX/UI designs and prototypes for a new national learning platform. The design will be informed by user research and existing product requirements. The requirement is to apply user centred design principles to design a new platform ensuring the designs consider accessibility, usability, technical requirements and brand awareness. Design solutions should adopt a 'mobile first' approach. Designers will be expected to use Sketch, Photoshop, Illustrator and Invision and contribute to an emerging design system.; ; The project will use Agile software development methodologies, working collaboratively with a multi-disciplinary team.

Work setup

• Address where the work will take place: It is anticipated that the successful supplier will be able to work remotely. Infrequent meetings may need to take place face to face. Address: Stewart House in London and/or Blenheim House in Leeds.
• Working arrangements: The individual will work remotely full-time (Monday-Friday), report to the Product Owner and be expected to attend virtual meetings as standard. Ad-hoc face-to-face meetings may occur.

Additional information

• Additional terms and conditions: The awarded supplier will also need to adhere to the principles set out in the standard NHS Terms and Conditions.

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

• Essential skills and experience:
  • Evidence of proficiency in UX, UI and interaction design techniques
  • Evidence of proficiency in design tools: Sketch, Photoshop, Illustrator, InVision
  • Evidence of proficiency in creating prototypes in Invision, to support user research, stakeholders and design team decision making
  • Experience of designing new patterns and components to contribute to an existing design system
  • Demonstrable experience of responsive UI design and a good understanding of front end development techniques
  • A clear understanding of user centred design best practice and accessibility principles
  • Experience of understanding and interpreting brand guideline rules
  • Experience of interpreting user research feedback to inform user journeys and UI
  • Well rounded technical understanding to collaborate on technical specifications
  • Experience of planning, documenting and communicating the design process and concepts in a clear, concise manner
• Nice-to-have skills and experience:
  • Experience of GDS guidelines and principles
  • Experience working in Agile environment using SCRUM or other Agile frameworks
  • Previous experience working with Public Sector clients or the NHS
  • Knowledge across the digital design sector applying research in new design technologies to the benefit of the team and service

How suppliers will be evaluated

All suppliers will be asked to provide a work history.

• How many specialists to evaluate: 3
• Cultural fit criteria:
  • Work transparently and collaboratively in a no-blame culture, encouraging all to fail fast and learn from mistakes
  • Demonstrate experience of supporting and coaching other team members
  • Strong team working experience with the ability to think and problem solve independently
  • Engaging with team to create an environment for knowledge sharing
  • Evidence their confidence to challenge the status quo
  • Evidence of taking responsibility for their work
• Additional assessment methods:
  • Reference
  • Interview
  • Presentation
• Evaluation weighting:

  Technical competence

  60%

  Cultural fit

  20%

  Price

  20%

Questions asked by suppliers

• 1. Does the rate include agency fees and if it is VAT exclusive?: The day rate does not include VAT. Agency fees are not included, so any fees should be clearly stated within the application.
• 2. Is there a current incumbent, and is the rate inclusive or exclusive of agency fees?: No there is not. Agency fees are not included, so should be clearly stated within the application.
• 3. Is the day rate inclusive of the supplier's fee?: No, therefore any fees should be clearly stated within the application.
• 4. How many specialists can we submit for this requirement?: The system may only allow you to submit one specialist.
• 5. Is the £350 per day inclusive of Agency fees?: Agency fees are not included, so should be clearly stated within the application.
• 6. Do you perceive the position to be inside or outside IR35?: Outside.
• 7. Will the buyer pay expenses for travel to face to face meetings or is that expected to be taken from the supplier's quoted rate?: Any expenses for face to face meetings will be covered in addition to the day rate, however it is envisaged that these will be very few, if any.
• 8. What is the IR35 status for this role?Is there an incumbent in place?Is the day rate including agency fee's?: Outside IR35. No, this is a new role within the team. Agency fees are not included, so should be clearly stated within the application.
• 9. We used to use Invision for all of our projects but have now migrated to XD, would we be able to use XD for this project and our examples?: We are using, and need to continue to use, Invision at this stage.
• 10. Would there be any movement on the start date for the right candidate?: It would depend by how much.
• 11. In one of your answers you have stated ''Agency fees are not included, so should be clearly stated within the application''. Where would you like us to state the full rate (including agency charge)?: As long as it is clearly stated somewhere in the application, that is all we need.
• 12. You state, "As long as it is clearly stated somewhere in the application, that is all we need.".Suppliers are not able to include such information when we apply, only a day rate. The day rate needs to be fully inclusive (excl VAT) and what the supplier would be invoicing should they be awarded. Please contact the CCS, if need be, then clarify back to us.: From CCS: The supplier should be providing a figure in the Day Rate for the services they can provide, this is exclusive of VAT and Travel & Subsistence. It is then down to the supplier on how they wish to break their pricing down.
• 13. Which groups is the 'learning platform' aimed at? Is this an internal system for Health Education England or more of a public facing one?: The learning platform is for all health and care staff in the UK.