Awarded to Converging Data

Start date: Monday 13 January 2020
Value: £443,365
Company size: SME
NHS Digital

National Monitoring Service (NMS2) - prj_3640

6 Incomplete applications

4 SME, 2 large

3 Completed applications

3 SME, 0 large

Important dates

Published
Monday 18 November 2019
Deadline for asking questions
Monday 25 November 2019 at 11:59pm GMT
Closing date for applications
Monday 2 December 2019 at 11:59pm GMT

Overview

Summary of the work
NHS Digital require a supplier that has significant expertise in Splunk Enterprise Security to enhance the critical operations of the Data Security Centre, National Monitoring Service and the NHS Digital Functions. The supplier will be required to develop, build and provide continuous improvements to the NMS2 Platform through to maturity.
Latest start date
Monday 13 January 2020
Expected contract length
6 months
Location
Yorkshire and the Humber
Organisation the work is for
NHS Digital
Budget range
Total Budget Envelope: £500,000.00

About the work

Why the work is being done
In April 2019, the Data Security Centre (DSC) were allocated funding to support the design, development, build and maintenance of the National Monitoring Service (NMS2) to 31 March 2020.
Problem to be solved
NHS Digital require a supplier that has significant expertise in Splunk Enterprise Security to enhance the critical operations of the Data Security Centre, the National Monitoring Service and the NHS Digital Functions.

This service would enable Key national services to be onboarded onto NMS2 and provide a view of how services are performing for end users along with the ability to better identify when user impacting issues are occurring and provide the ability to increase the NMS/SOC maturity score.
Who the users are and what they need to do
The supplier will be required to develop, build and provide continuous improvements to the NMS2 Platform through to maturity.
Early market engagement
Not Applicable
Any work that’s already been done
The development of the National Monitoring Service - NMS1
Existing team
You will be working with a full team made up of a Programme director, Programme manager, various IT work stream leads.
Current phase
Beta

Work setup

Address where the work will take place
NHS Digital Leeds Offices
Working arrangements
The supplier is expected supply a team made of up of SPLUNK specialist skills. We expect the supplier to be flexible to our needs and can work with a mixed team across the Leeds sites.

The team must be co-located with the Authority in Leeds and must be Security Cleared or Clearable.

Day rates to be inclusive of travel and subsistence
Security clearance
Individuals in the supplier's team must be SC cleared

Additional information

Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Evidence of expertise in the use of the Splunk SIEM at a user level. (Including Splunk ES) to support the development and build of the NMS2 platform.
  • Evidence of proficiency with implementation and maturity of data onboarding model and the onboarding of key data sources
  • Experience of delivery in highly complex, high volume secure data systems
  • Experience of producing a knowledge transfer framework - including end to end document library of documentation covering discovery, including system design and build and ensuring smooth handover into live service
Nice-to-have skills and experience
  • Demonstrable mentoring capabilities for permanent staff during the transition to path to live and live environments
  • Sound understanding of the NHS infrastructure and programmes.
  • Experience of customer and end user engagement across varied health care Programmes

How suppliers will be evaluated

All suppliers will be asked to provide a written proposal.

How many suppliers to evaluate
3
Proposal criteria
  • Technical solution
  • Approach and methodology
  • How the approach or solution meets user needs
  • How the approach or solution meets your organisation’s policy or goal
  • Estimated timeframes for the work
  • How they’ve identified risks and dependencies and offered approaches to manage them
  • Team structure
  • Value for money
Cultural fit criteria
  • Approach to functioning effectively and collaboratively in a complex multi-supplier environment.
  • Approach to proactive issue management, problem resolution and improving ways of working
  • Approach to leading by example to keep data secure
  • Approach to leveraging existing supplier knowledge and experience to the benefit of the wider programme
  • Strategy for leaving a sustainable legacy by providing learning opportunities / knowledge transfer events for the wider DSC team.
Payment approach
Fixed price
Additional assessment methods
  • Case study
  • Work history
  • Reference
Evaluation weighting

Technical competence

55%

Cultural fit

5%

Price

40%

Questions asked by suppliers

1. Is there an incumbent in this role?
There is no incumbent in place.
2. Would you sponsor SC for the right candidates?
NHS Digital wish begin as soon as possible after contract signature and SC clearance is a must have before starting. NHS Digital would not consider sponsoring SC clearance for this requirement.
3. What is the procurement timeline?
The target date we are currently working to is the 12th January 2020 for a signature subject to agreeing commercials and contracts with the winning bidder. This is also subject to the number of responses we receive during the evaluation process.