NILGOSC - Northern Ireland Local Government Officers' Superannuation Committee

Agile Discovery Delivery Team - EDRMS Development

Incomplete applications

16
Incomplete applications
14 SME, 2 large

Completed applications

2
Completed applications
2 SME, 0 large
Important dates
Opportunity attribute name Opportunity attribute value
Published Monday 4 November 2019
Deadline for asking questions Monday 11 November 2019 at 11:59pm GMT
Closing date for applications Monday 18 November 2019 at 11:59pm GMT

Overview

Overview
Opportunity attribute name Opportunity attribute value
Summary of the work NILGOSC wishes to invite suitably qualified and experience suppliers to lead the delivery of the Agile Discovery phase to scope requirements and to advise of available solutions and potential costs for the roll out of an EDRMS solution.
Latest start date Monday 16 December 2019
Expected contract length Approximately 8-10 weeks
Location Northern Ireland
Organisation the work is for NILGOSC - Northern Ireland Local Government Officers' Superannuation Committee
Budget range Supplier daily rate x 10 days
Any supplier travel and subsistence costs must be included in the budget submitted.

About the work

About the work
Opportunity attribute name Opportunity attribute value
Why the work is being done NILGOSC is committed to the implementation of an EDRMS not only to improve efficiency and effectiveness across the organisation but also importantly to comply with legislation and fully implement its Retention and Disposal Schedule. SharePoint has records management functionality and, as the system is already implemented it is familiar to staff. Also, as a Microsoft application, it can be fully integrated with email and other applications currently in use. Therefore, SharePoint is the preferred option as a platform to develop an EDRMS.
Problem to be solved NILGOSC is seeking a supplier to deliver the discovery phase (in line with GDS criteria), to scope requirments and to advise of available solutions and potential costs for the roll out of an EDRMS solution. Core areas for consideration as part of the exercise:
- Existing estate and data
- Data migration requirements
- Document and Records Management requirements
- Project Governance requirements
- Legislative requirements recommendations
- Expectations for future solution 'as is' and 'to be'
- Information architecture recommendations
- Infrastructure
- Technology Product evaluation
- ROT analysis
- Project Initiation Document
A number of workshops should be held with key staff. A full and complete report documenting they key requirements and delivery effort for the future solution will be delivered.
Who the users are and what they need to do All NILGOSC staff need to be able to access records easily and efficiently.
Early market engagement EDRMS Pre Market Engagement information received from Central Procurement Directorate (CPD).

Early Market Engagement also carried out with a random sample of suppliers to establish the feasibility, capability, maturity and capacity of the market as a whole.
Any work that’s already been done Have recently updated to a Microsoft SharePoint 2016 farm running on an on premise Hyper V environment. Microsoft SQL Standard 2017 is in use. Data migration is currently ongoing.

The current SharePoint Database is approximately 3.7TB

SharePoint was developed and implemented as an interim solution for the capture and storage of scanned records. This is now a core system that holds all NILGOSC’s member records and is accessed daily by staff.

A migration to Office 365 is ongoing and is expected to be completed in the coming weeks. At this stage the migration exercise is for Exchange email only.
Existing team The supplier will work closely with the Governance Team and IT Team. Consultation with staff throughout NILGOSC may be required.
Current phase Discovery

Work setup

Work setup
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Address where the work will take place Templeton House, 411 Holywood Road, Belfast, BT4 2LP
The provider will be expected to work on site for face to face meetings and workshops.
Working arrangements The discovery team will be a cross functional, multi-disciplinary team that will embrace Agile principles in order to produce a recommendations report which will articulate the problem and scope of requirements. The provider will work in a collaborative and transparent way with the NILGOSC project team and will provide focus to make the discovery phase happen in the required timescales.
Security clearance

Additional information

Additional information
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Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Skills and experience
Opportunity attribute name Opportunity attribute value
Essential skills and experience
  • Demonstrate previous experience in delivery of successful Discovery outcomes
  • Proven expertise in the successful delivery of EDRMS based solutions
  • Demonstrate at least 3 significant project successes in managing content
  • Microsoft SharePoint certified partners/developers
  • Experience of document management systems and techniques
  • Experience of defining information architecture
  • Strong client facing and relationship management skills
Nice-to-have skills and experience
  • Working with clients with no previous experience of the Discovery process
  • Training and coaching experience - Transfer of knowledge to others and material design experience
  • Proven experience of development and implementation of SharePoint as an EDRMS solution

How suppliers will be evaluated

How suppliers will be evaluated
Opportunity attribute name Opportunity attribute value
How many suppliers to evaluate 3
Proposal criteria
  • Proposed approach and methodology for undertaking the Discovery phase, highlighting key dependencies and risks
  • Proposed deliverables and timeline for the Discovery phase, including team size, roles and responsibilities
  • Skills and experience of the team
  • Outline how value for money will be achieved
Cultural fit criteria
  • Work as a team with our organisation
  • Can work with clients with low technical expertise
  • Share knowledge and experience with project team members
  • Experience of working with public sector clients
Payment approach Fixed price
Additional assessment methods
Evaluation weighting

Technical competence

60%

Cultural fit

10%

Price

30%

Questions asked by suppliers

Questions asked by suppliers
Supplier question Buyer answer
1. How important is the requirement, and is lack of this a show stopper, "Microsoft SharePoint certified partners/developers" ? A Microsoft SharePoint certified partner is an essential criteria as our EDRMS system will be developed alongside SharePoint.
2. Please confirm if ROT stands for Redundant, Obsolete and Trivial Yes, ROT is Redundant, Obsolete and Trivial
3. The expected contract length is 8-10 weeks and the budget is day rate x 10 days. Can we ascertain from this that this is a 10 day piece of work spread over an 8-10 week period? Would you require the supplier to be onsite for all of those days or are you happy for the supplier to work remotely when not attending workshops or meetings? We envisage this work being 10 days spread over an 8-10 week period. The supplier will be expected to work on site for face to face meetings and workshops, the supplier can work remotely outwith these.
4. Who is undertaking the O365 migration? If it is a private sector organisation, who are they please, and are they bidding for the SharePoint Discovery work? NILGOSC’s staff are undertaking the migration to Office 365 and are being supported by a third party. It is unknown if the third party will be bidding for the SharePoint Discovery work.
The deadline for asking questions about this opportunity was Monday 11 November 2019.