NHS Business Services Authority

NHS Business Services Authority Agile Coach

30 Incomplete applications

28 SME, 2 large

24 Completed applications

23 SME, 1 large

Published: Monday 11 November 2019
Deadline for asking questions: Wednesday 13 November 2019 at 11:59pm GMT
Closing date for applications: Monday 18 November 2019 at 11:59pm GMT

Overview

Specialist role: Agile coach
Summary of the work: Agile Coaching Requirement
Latest start date: Monday 2 December 2019
Expected contract length: 5 months (up to 31st March) with potential extention
Location: North East England
Organisation the work is for: NHS Business Services Authority
Maximum day rate: £800

About the work

Early market engagement
Who the specialist will work with: The Agile Coach will be working with all individuals within the directorate including, Directors, Service Owners, Product Owners, Delivery Managers, User Researchers, UX, Software Engineering, Commercial and Finance.
What the specialist will work on: Working across the organisation to support the adoption and embedding of Agile practices and mind-set. Supporting teams to adopt SCRUM framework and understanding of agile methodologies. Supporting at a directorate, team and individual level working closely with Service Managers/Owners and Delivery Managers to identify and deliver coaching and training interventions. The coach will work with all 10 of NHSBSA Delivery Teams across a directorate of circa 120 people.

Work setup

Address where the work will take place: NHS Business Services Authority, Stella House, Goldcrest Way, Newburn Riverside, NE158NY
Working arrangements: The individual will work flexibly to support teams, working an average of one day per week onsite and additional days to deliver specific coaching interventions in support of the teams or individuals.
The successful individual must comply with relevant NHSBSA policies and standards.
Security clearance: Minimum baseline personnel security standard (BPSS)

Additional information

Additional terms and conditions: This role will sit outside of IR35, as the candidate would not hold a fixed office position.

Suppliers who are shortlisted and then wish to submit proposals must register on the NHSBSA’s e-tendering solution which can be found at https://nhsbsa.bravosolution.co.uk/web/login.shtml

Expenses to and from the Base Location, Stella House in Newcastle, are not eligible to claim. Any expenses outside of the Base Location must be agreed in advance with the NHSBSA and shall be in accordance with the NHSBSA’s policy for Travel and Subsistence.

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience: Must have a certified coaching qualification (ILM7 or equivalent). Please provide details of your qualification (2%)

Demonstrate your deep understanding of different agile and lean approaches and supporting context, such as behaviours, governance, process and culture (5%)

Demonstrate your experience of different agile and lean approaches in relation to portfolio management, programme and project team approaches (5%)

Demonstrate your experience of embedding agile tools and techniques and ability to use the most relevant tools and techniques as needed, in an NHS environment or similar (5%)

Demonstrate your knowledge and experience of agile product and software development and the enablers required to cultivate an agile organisation (5%)

Demonstrate your understanding and expereince of agile governance for service design in line with the GDS principles (4%)

Demonstrate your understanding and experience of project and programme management techniques (4%)
Nice-to-have skills and experience: Demonstrate your experience and ability to quickly win trust and influence senior leaders at the highest levels of the organisation (3%)

Demonstrate your experience and ability to embed rapidly and effectively into diverse project environments, at different stages of delivery and seamlessly moving between projects within an NHS environment (3%)

Demonstrate your experience and ability to work in environments undergoing complex change (2%)

Demonstrate how your are framework agnostic and use the right tools and techniques for the situation (2%)

How suppliers will be evaluated

All suppliers will be asked to provide a work history.

How many specialists to evaluate

Cultural fit criteria

Demonstrate how you will align with the NHSBSA Corporate values detailed below (5%)
Give examples of where you have worked as part of a team, collaborating, sharing knowledge and decision making (5%)
Demonstrate your ability to work flexibly, this is a broad brief and the successful Coach will need to be able to work in a fluid and responsive environment (5%)
Collaborative - We work together, Adventurous - We try new things, Reliable - We do what we say we will and Energetic - We give everything our best every day.

Additional assessment methods

Interview

Evaluation weighting

Technical competence

65%

Cultural fit

15%

Price

20%

Questions asked by suppliers

1. "Suppliers who are shortlisted and then wish to submit proposals must register on the NHSBSA’s e-tendering solution which can be found at https://nhsbsa.bravosolution.co.uk/web/login.shtml" The above link does not work, please can you advise?: The correct link is
https://nhsbsa.bravosolution.co.uk/nhsbsa/login.html
2. Is there an incumbent supplier?: Yes there is an incumbent supplier.
3. How many hours is the individual expected to work each week?: The specialist will be required to work 1-2 days per week as required (7.5 hours per day
4. Can the Authority confirm if they are working within an Incumbent Supplier?: There is an incumbent supplier.
5. Do you have an incumbent?: There is an incumbent supplier.
6. Is this outside IR35?: As stated in the additional information this role will sit outside IR35
7. is there a current incumbent?: There is an incumbent supplier.
8. Is there already an incumbent in place?: There is an incumbent supplier.
9. Is there an incumbent candidate?: There is an incumbent candidate.
10. Is there a current incumbent?: There is a incumbent supplier.
11. Is this a full time roll or a part time role please?: This is a part time role.
12. Please, can you confirm the IR35 status of this role?: As stated in the additional information this role will sit outside IR35
13. Please, can you confirm the IR35 status of this role?: As stated in the additional information this role will sit outside IR35
14. The individual will work flexibly to support teams, working an average of one day per week onsite and additional days to deliver specific coaching interventions in support of the teams or individuals." Will this be just a part-time role?: This is a part time role.
15. do you have an incumbent in place?: There is an incumbent supplier.
16. Is there a current incumbent?: There is a current incumbent supplier.
17. Is the role completely remote except for one day on-site per week?: The role is onsite, it is expected that the specialist will work an average of one day per week and where required additional days with pre agreed outcomes.
18. Has there been an assessment prior to deciding to adopt Agile and Lean practices?: The organisation has been working following Agile practices for two years, with c10 delivery squads each at different levels of maturity. The role of the specialist will be to work with these squads and leaders to support adoption of Agile practices.
19. How will you measure the efficiency of the work done by the coach? e.g: the specific KPIs that will be used during the contract?: The specialist will be measured through agreed outcomes which will be measured in various forms for example feedback from individuals, increased capability or confidence and observation of improvements
20. Do candidates need existing BPSS, or will the process for gaining this be supported?: BPSS is an NHSBSA standard requirement for this type of specialist
21. You state that "The individual will work flexibly to support teams, working an average of one day per week onsite and additional days to deliver specific coaching interventions in support of the teams or individuals." Can you confirm if the coach is expected to work 5 days a week or less? If they did less, they would be unable to coach all 120 people in the time allotted.: The specialist is expected to work between 1 and 2 days per week, it is not envisaged that the specialist would need to work with each individual member of the directorate, the specialist would be expected to coach at a leadership level, team level and directorate level. The directorate has a level of maturity in Agile, the specialist will help identify specific areas for improvements and intervene as agreed
22. Would NHS Business Services Authority be willing negotiate on taking a candidate with considerable coaching experience even if they do not have the required qualification set out in the essential skills?: The organisation is looking for a specialist with this qualification or demonstratable relevant experience to the equivalent
23. Will the BPSS security clearance be provided by the client?: BPSS security clearance will no be provided by the client?
24. Please can you advise on a date that the shortlisting will be completed?: It is anticipated that shortlisting will be completed by Friday 22nd of November
25. With the closing date for applications being Monday (18th) what is the feedback cycle?: We anticipate notifying shortlisted suppliers on Friday 22nd of November. Interviews will be held on Thursday 28th of November
26. When will interviews take place for shortlisted applicants?: Interviews for shortlisted applicants are scheduled for Thursday 28th November after 1pm.
27. If you look at 10 out of 15 questions asked by the suppliers, they all to do with "if there is an incumbent supplier", should this be filled in the "Early market engagement" field while placing the advert: We have already taken on board the 'lesson learned' that this should be defined in the requirements.
28. I understood that maximum no of days work per week is 2 days. So is it just coaching the project teams on agile methodology instead of actually involving in the project. Please advise.: The maximum number of days is expected to be between 1 and 2 days per week, the successful specialist will work across the directorate at a mixture of levels from individuals, teams and whole directorate. The directorate already has a strong capability in the adoption of agile methodology, the coach will work to continue to iterate this through specific interventions.

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