Awarded to Anmut Consulting

Start date: Friday 13 December 2019
Value: £1,400,000
Company size: SME

Highways England Company Limited

ITPD0336 Highways England Data Valuation

14 Incomplete applications

13 SME, 1 large

33 Completed applications

22 SME, 11 large

• Published: Monday 14 October 2019
• Deadline for asking questions: Monday 21 October 2019 at 11:59pm GMT
• Closing date for applications: Monday 28 October 2019 at 11:59pm GMT

Overview

• Summary of the work: We want to enable data-driven decision-making. Data that lacks accuracy, completeness, timeliness, or granularity to inform a decision presents a risk. We want to understand whether the information we have is good enough, the investment that is required if it is not, and an investment priorisation process aligned to benefit.
• Latest start date: Saturday 30 November 2019
• Expected contract length: 24 months with an optional 6 month extension.
• Location: Yorkshire and the Humber
• Organisation the work is for: Highways England Company Limited
• Budget range: £750k to £1.4 million

About the work

• Why the work is being done: To enable RIS 1 and RIS 2 delivery we have a vision to realise the full value of information by empowering our people, connecting ourselves and building trust with our suppliers, stakeholders and customers. ; To support the delivery of the Road Investment Strategy 1 (RIS 1 - 2015 to 2020) and the HE2020 Transformation Plan preparing Highways England for RIS 2 (2020 to 2025).; RIS 1 - https://www.gov.uk/government/collections/road-investment-strategy; RIS 2 - https://www.gov.uk/government/collections/road-investment-strategy-post-2020
• Problem to be solved: We have a complex data architecture that has the potential to realise significant value to our customers and our business. But we do not currently understand the value of our data sets or how fit for purpose our data sets are. ; We currently have no means by which we can support decision making and investment prioritisation for data improvement activity.
• Who the users are and what they need to do: Our users are diverse and include our customers, our stakeholders, our supply chain and our own staff.; Their use cases will vary but the underpinning principle is the same; they all need to be able to access the right data and information at the right time to make the right decision. That data and information will need to be fit for purpose and if not originally procured for their specific purpose, they need to be able to understand how closely it can meet their need, and if it can't, what level of investment is required to improve it.
• Any work that’s already been done: Additional information will be provided to the short listed suppliers at the 2nd stage of the procurement, due to the number and variety of programmes and projects within the IT delivery portfolio. ; We have undertaken a proof of concept exercise which has provided a valuation of some of our key data sets.
• Existing team: The existing team consists of the Chief Data Officer, and various roles reporting in, including data governance, info-sec and info-rights, data science and data architecture.
• Current phase: Discovery

Work setup

• Address where the work will take place: Highways England has multiple sites across England. The below address is where the majority of our team are based but does not necessarily reflect the address where all work will take place. We do not expect to co-locate with our supplier.; Highways England, Lateral, 8 City Walk, Leeds, LS11 9AT
• Working arrangements: Our expectation is that our supplier will work flexibly alongside our own team which is predominantly based in Leeds. We will use the collabrative tools available within Highways England to best make use of our time and will travel as required to meet key stakeholders and business teams. Face-to-face team meetings will be arranged as required. ; Our work will be co-creative to ensure outcomes truly reflect the needs of Highways England and its diverse customers and stakeholders and to allow iterative knowledge transfer and internal development.
• Security clearance: All must have BPSS as a minimum. HE may request contractors to become SC cleared during the engagement; however we would be willing to sponsor the SC clearance process at the supplier's expense.

Additional information

• Additional terms and conditions: All expenses must be pre-agreed with between the parties and must comply with the Highways England (HE) Travel and Subsistence (T&S) Policy.All vendors are obliged to provide sufficient guarantees to implement appropriate technical and organisational measures so that the processing meets the requirements of GDPR and ensures the protection of the rights of data subjects. For further information please see the Information Commissioner's Office website:https://ico.org.uk/for-organisations/data-protection-reform/overview-of-the-gdpr

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

• Essential skills and experience:
  • Demonstrable experience of turning business problems into data design
  • Demonstrable experience in working with multi-skilled, geographically dispersed teams, including supporting operational staff.
  • Demonstrable experience in being responsible (outcomes focused) for project planning and forecasting.
  • Demonstrable experience of analysis, synthesis, verification and validation of data
  • Demonstrable experience of data valuation
  • Demonstrable experience of communicating between technical and non-technical teams
  • Demonstrable experience of transport domain expertise
  • Demonstrable experience of applied mathematics, statistics, and scientific practices
• Nice-to-have skills and experience:
  • Demonstrable experience in skills and knowledge transfer
  • Demonstrable experience in ability to mobilise at speed
  • Demonstrable experience of working with matrix-managed multi-disciplinary programme team within the last 12 months.
  • Demonstrable experience of reporting directly to in-post Programme Managers, members of the Senior Leadership Team (or equivalent) and C-level as part of a wider departmental management structure.
  • Demonstrable experience in stakeholder management
  • Demonstrable experience in quality management
  • Demonstrates the provision of robust analytical assurance

How suppliers will be evaluated

All suppliers will be asked to provide a written proposal.

• How many suppliers to evaluate: 3
• Proposal criteria:
  • Ability to oversee the delivery of a user centric service based on user needs (20%)
  • Identify risks and dependencies and offer approaches to managing them (15%)
  • All proposed team members must provide evidence that demonstrates they meet all the cultural fit criteria (20%)
  • Experience delivering at pace with high quality (15%)
  • Value for money of the proposed solution (15%)
  • Demonstrates the consideration and application of data ethics in data design (15%)
• Cultural fit criteria:
  • Demonstrates strong health, welfare and well-being ethos within the way team members work (20%)
  • Demonstrates ability to work in a colaborative and co-creative environment (20%)
  • Demonstrates the ability to take responsibility for doing things and making them happen (20%)
  • Demonstrate passion in what you do. (20%)
  • Demonstrate how you only give commitments you intend to keep, and don’t say one thing and do another (20%)
• Payment approach: Capped time and materials
• Evaluation weighting:

  Technical competence

  60%

  Cultural fit

  20%

  Price

  20%

Questions asked by suppliers

• 1. Is there a current incumbent or preferred supplier?: No
• 2. can you confirm whether this requirement is purely for professional services or a mix of product & services.: Primarily professional services
• 3. Was the PoC work completed in-house or by another supplier?: In partnership with another supplier
• 4. How do HE plan on evaluating price at stage 2? Will it just be rate-card for a set of roles that they specify, or does HE expect suppliers to provide the summary outcomes?: Summary of outcomes with line of sight to rate cards where applicable
• 5. In order to compare suppliers like for like, how will price be evaluated?: In line with the Framework guidance: 'To score time and materials and capped time and materials quotes, you must:; calculate a total score for each supplier by multiplying the day rates for the individuals who’ll be doing the work by the number of days the supplier said each role would be needed to complete the work.; •find the cheapest quote; •divide the cheapest quote by each supplier’s quote'
• 6. Will the scores from the evidencing round be taken through to final evaluation? Or will they only be used for the purposes of shortlisting suppliers?: Yes.
• 7. Are you happy for suppliers to submit responses that reference multiple examples? Questions such as “Demonstrable experience of transport domain expertise” would be best represented with multiple examples to show breadth of experience.: This is up to the supplier- bearing in mind the word limit.
• 8. Do you either require or prefer that public sector examples are cited rather than private sector examples? Or, if we have a relevant private sector example, will it be given equal consideration to a public sector example?: Relevant private sector examples are welcome and will be given equal consideration
• 9. We note that major Tier 1 suppliers have extensive footprints inside Highways England. How will you implement ethical walls that are sufficiently robust to level the playing field for SMEs and ensure that bids are judged impartially and objectively? For example, unbranded bids and redacted supplier names.: Our assessment process is transparent and objective and our playing field is absolutely level. We will not be undertaking any redaction but will be seeking to award based on the ability of the supplier to deliver the outcomes required, in a way that aligns to our corporate values and behaviours.
• 10. Is the published budget to be allocated in full to Discovery and exploratory activities? Or will it also include implementation projects.: We would expect some worked examples which would include small implementation projects
• 11. For question “Demonstrable experience in quality management”, please could you clarify what you mean by quality? For example, process (i.e. ISO9001), data quality, quality control of deliverables etc…: Quality control of deliverables
• 12. To what extent will the delivery of this engagement be aligned to the Service Manual https://www.gov.uk/service-manual and associated GDS assessments?: The GDS service manual will be referenced where appropriate but this opportunity addresses internal governance and risk rather than providing a digital service.
• 13. To what extent is this contract notice linked the other data related contract notice posted on the same day? https://www.digitalmarketplace.service.gov.uk/digital-outcomes-and-specialists/opportunities/10837: Linked in so much as both contracts will be meeting requirements from within the information management area of IT. The outcomes of each will be addressing elements of corporate information risk, will align to our information vision and strategy and will be subject to internal alignment across our information management function.
• 14. For question “Demonstrable experience in being responsible (outcomes focused) for project planning and forecasting”, please could you clarify what you mean by forecasting? For example, adherence to project timetable, costs, savings realised.: Financial forecasting, resource forecasting and planning, forecasting against project timetable
• 15. For question “Demonstrable experience of transport domain expertise”, please could you provide further information on the sort of expertise you feel would be valuable. For example, if your interest primarily in highways and automotive experience, or is wider transport (e.g. bus/rail/air) also relevant?: Experience in any transport domain is acceptable
• 16. For the first evaluation round (evidence), what would you expect to see from an answer for it to be deemed 'exceeding' and score 3 marks?: We would expect an answer to score 3 marks (exceeds) if it demonstrates evidence that more than just meets the required criteria.
• 17. For question "Demonstrable experience in stakeholder management", please could you add some context to help us select a relevant example? What sort(s) of stakeholder management do you consider relevant here? Anticipated activities and nature of stakeholders would be helpful.: Key stakeholders to our business for example frieght and logistics and other users of our network and those who rely on our network for work, leisure their business etc.; Activities may include interviews, questionnaires and feedback
• 18. When will the short listed suppliers be notified and what is the timeframe for the stage 2 submission?: Short listed suppliers will be notified as soon as possible and the timeframe for stage 2 submissions will follow DOS guidelines
• 19. Will your Product Owner be allocated full time to this project?: I anticipate 75% of product owners time will be allocated
• 20. Are you able to recruit and provide access to users for the purpose of user research?: No additional recuritment will be undertaken.
• 21. Has work has been fully defined, bounded and prioritised for the first SOW?: This is still being developed
• 22. Will you be able to organise access to stakeholders throughout the project?: Yes
• 23. What roles are you expecting suppliers to provide? In addition, are you expecting all roles to have the ability to be full time?’: This is for the supplier to determine in their proposal.