This opportunity is closed for applications

The deadline was Tuesday 18 October 2016
livin Housing Limited

Data analytics implementation opportunity

0 Incomplete applications

8 Completed applications

7 SME, 1 large

Important dates

Tuesday 4 October 2016
Deadline for asking questions
Tuesday 11 October 2016 at 11:59pm GMT
Closing date for applications
Tuesday 18 October 2016 at 11:59pm GMT


Summary of the work
Required outcomes:

Knowledge transfer of the configuration and design of Qlik Sense dashboards to our ICT team

Service managers will own their data and are proficient in analysing this to improve their service to benefit the customer and the business
Latest start date
Expected contract length
North East England
Organisation the work is for
livin Housing Limited
Budget range

About the work

Why the work is being done
Implementation of a new data analytical solution is key to the delivery of our digital strategy. As we embark on a programme of digital transformation it is vital that we are able to utilise data to be able to better report on performance across the organisation and provide services that meet the needs of our customers. For this to be effective we need to effect a culture change involving all key service managers.
Problem to be solved
Service users until now have not been expected to be pro-active in terms of the use of their data. To make sure that their individual service areas are improved to meet the needs of the business and the customers they need a thorough understanding of the solution and the ability to associate data and derive predictions.
Who the users are and what they need to do
As a service manager I need to be able to access and analyse data for my area of the business as well as that associated with this, in an easy to use modern design/format. I also need to be able to make predictions on emerging trends and issues based on what my data is telling me. This is so that my services can be effectively digitally transformed to meet the needs of my customers and efficiency savings made.
Early market engagement
Any work that’s already been done
Existing team
You will work closely with our Digital Transformation Manager and our ICT team, in particular our ICT Infrastructure Manager and our ICT Applications Development Manager. You will also work with other service managers across the organisation to embed a digital first approach to data analytics/ownership.
Current phase
Not applicable

Work setup

Address where the work will take place
Spennymoor, County Durham
Working arrangements
We anticipate that to plan the programme there will be approximately 3 face-to-face meetings, followed by a number of workshops and design/implementation days. In total we expect that to meet the deadline 20 days will be required in total.
Security clearance

Additional information

Additional terms and conditions

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Have experience of implementing Qlik Sense
  • Have experience of designing dashboards for Qlik Sense including the use of maps
  • Have experience of knowledge transfer to ICT teams
  • Have knowledge of Orchard housing system
  • Have experience of delivering interventions to encourage culture change to digital first
  • Have experience of creating dashboards to produce associative/predictive analytics
  • Have demonstrable experience of enabling an organisation to achieve cost savings as a result of using Qlik Sense
Nice-to-have skills and experience
  • Have Orchard/Qlik Sense integration experience
  • Have housing sector experience
  • Have experience of integrating other third party systems with Qlik Sense

How suppliers will be evaluated

How many suppliers to evaluate
Proposal criteria
  • Can work with the solution (Qlik Sense)
  • Be able to demonstrate adherence to a number of our digital principles
  • Be able to provide an example of where they have been pro-active and made suggestions to further enhance the outcome
Cultural fit criteria
  • Work effectively with other partners/suppliers
  • Can work with users who have a low technical expertise
  • Share knowledge and experience to enable a self-service culture
Payment approach
Capped time and materials
Assessment methods
  • Written proposal
  • Case study
  • Work history
Evaluation weighting

Technical competence


Cultural fit




Questions asked by suppliers

1. What is the expected contract length?
The expected contract length is 3 months.
2. Budget range for this project?
We have not specified the budget range in an attempt to obtain best value for money