This opportunity is closed for applications

The deadline was Tuesday 18 October 2016
NEL Commissioning Support Unit

Transformation Programme

0 Incomplete applications

10 Completed applications

10 SME, 0 large

Important dates

Published
Tuesday 4 October 2016
Deadline for asking questions
Tuesday 11 October 2016 at 11:59pm GMT
Closing date for applications
Tuesday 18 October 2016 at 11:59pm GMT

Overview

Summary of the work
After a successful procurement the current system is reaching the end of it shelf life and a new system is to be deployed with appropriate direction, governance, assurance, implementation and transformation.
Latest start date
01/11/2016
Expected contract length
3 months with possible extension
Location
London
Organisation the work is for
NEL Commissioning Support Unit
Budget range
£80,000 to £90,000 inc. VAT

About the work

Why the work is being done
After a successful procurement the current system is reaching the end of it shelf life and a new system is to be deployed with appropriate direction, governance, assurance, implementation and transformation.
Problem to be solved
Partner required to support the programme team with the following services:
1. Supporting the Programmes Outcomes
2. Supporting Governance throughout the programme
3. Ensuring the transformation flow is identified, defined and managed
Who the users are and what they need to do
There are approx. 5,000 end users who are currently being trained on the new solution and work across approx. 150 locations.
Early market engagement
None
Any work that’s already been done
Work has started in early 2016 and the successful partner will be fully briefed on the work completed so far and the programme of work to be completed.
Existing team
The existing programme is a blend of FTE’s complemented by contract staff and specialist companies.
Current phase
Beta

Work setup

Address where the work will take place
London based with nationwide travel
Working arrangements
Client site based and frequent travel nationwide
Security clearance
SC security cleared

Additional information

Additional terms and conditions
Standard Contract

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Essential skills and experience
  • Have demonstrable success in the delivery of programmes within the last 12 months, using industry programme management methodologies.
  • Demonstrable experience of matrix-managing a multi-disciplinary programme team within the last 12 months
  • Have demonstrable experience in reporting, planning, risk, dependency, financial and change management aspects of a Programme within the last 12 months
  • Demonstrable expertise in the transition of programmes into a live service environment within the last 12 months
  • 5. Experience of working in places of detention
Nice-to-have skills and experience
  • Need to Collaborate with various senior key stakeholders across multiple organisations.
  • Need to demonstrate a flexible approach
  • Need to operate in a workplace with mixed skills and experience
  • Need to demonstrate an honest and transparent approach
  • Need to demonstrate positive behaviours and a can-do attitude
  • The approach will require discipline and capable of working across organisational boundaries in a very demanding, high-output environment

How suppliers will be evaluated

How many suppliers to evaluate
3
Proposal criteria
  • Willingness to align with the current programme approach
  • Team structure, organisational make-up and quality of submitted CVs.
  • Value for money of the proposed solution. Innovation (any alternative proposals to deliver the services or to improve the quality of the services delivered).
  • Essential skills and experience
  • Nice-to-have skills and experience
  • Service quality - how do they ensure they are providing the right people for the job, how do they assure quality of delivery during the work package
  • Breadth of services provision - ability to flex levels, numbers, and skillsets of resources provided, to remain aligned to NEL CSU needs as the work progresses
  • Technical and project management approach/solutions
Cultural fit criteria
  • Need to Collaborate with various senior key stakeholders across multiple organisations.
  • Need to demonstrate a flexible approach
  • Need to operate in a workplace with mixed skills and experience
  • Need to demonstrate an honest and transparent approach
  • Need to demonstrate positive behaviours and a can-do attitude
  • The approach will require discipline and capable of working across organisational boundaries in a very demanding, high-output environment.
Payment approach
Time and materials
Assessment methods
  • Written proposal
  • Case study
Evaluation weighting

Technical competence

60%

Cultural fit

20%

Price

20%

Questions asked by suppliers

1. Hi there, are you able to share details of the system being implemented?
The system being implemented is an electronic medical records system called TPP SystmOne Police Custody Module.

It is important that any supplier has experience of designing, configuring and implementing this solution in Police Custody and other detention settings.
2. Hi there, could you please clarify what sort of experience is meant by the following? 5. Experience of working in places of detention Many thanks.
A place of detention is defined as; Police Custody, Courts, Prisons etc.

Any successful bidder will require resources that are appropriately security cleared from day one and have experienced that can be evidenced of working in places of detention for the delivery of ICT solution supporting healthcare in places of detention