MInistry of Defence, Defence Business Services (MOD, DBS)

Project of STrategic Case (SOC) - Test Authomation project Discovery Phase (User Researcher)

Incomplete applications

8
Incomplete applications
6 SME, 2 large

Completed applications

9
Completed applications
9 SME, 0 large
Important dates
Opportunity attribute name Opportunity attribute value
Published Tuesday 10 September 2019
Deadline for asking questions Tuesday 17 September 2019 at 11:59pm GMT
Closing date for applications Tuesday 24 September 2019 at 11:59pm GMT

Overview

Overview
Opportunity attribute name Opportunity attribute value
Specialist role User researcher
Summary of the work DBS are looking for a user researcher to capture and document user needs of the Finance and Human Resources in-house test teams and business units.

This will require travel to Cheadle Hulme and Liverpool with initial work in Bristol. They will need to engage with external BA reviewing current processes.
Latest start date Tuesday 15 October 2019
Expected contract length 40 days with option to add additional days, up tp 20
Location South West England
Organisation the work is for MInistry of Defence, Defence Business Services (MOD, DBS)
Maximum day rate Not applicable

About the work

About the work
Opportunity attribute name Opportunity attribute value
Early market engagement None
Who the specialist will work with The supplier will be working with Finance and Civilian HR business teams, in house Software Testers, Delivery Manager and external Business Analyst
What the specialist will work on The DBS organisation is looking to improve current manual testing of software changes within the Chief Information Officer's programme of work. This will include regression and volumetric testing.

The project is in the early stage of Discovery, with Alpha delivery due by March 2020.

Work setup

Work setup
Opportunity attribute name Opportunity attribute value
Address where the work will take place The work will primarily undertaken in Bristol, at MOD DBS Abbey Wood North Site. Some travel to Cheadle Hume and Liverpool will be required.
Working arrangements The User Researcher will be expected to work a 5 day week alongside business team, and project
Security clearance UKSV SC level required

Additional information

Additional information
Opportunity attribute name Opportunity attribute value
Additional terms and conditions N/A

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Skills and experience
Opportunity attribute name Opportunity attribute value
Essential skills and experience
  • Minimum of 3 years experience working in a mulit-disciplinary Agile teams
  • Experience of delivering outputs in line with GDS standards and assessment process
  • Experience of developing and validating user needs including digital assistance, user stories and profiles
  • Provide evidence of excellent written and verbal communucation skills, particularly the ability to communicate simply and clearly
Nice-to-have skills and experience
  • Provide evidence of delivery within a Government Department
  • Proposal evaluation Criteria - the proposed appraoch - How findings will be structured and documented - examples of related experience

How suppliers will be evaluated

How suppliers will be evaluated
Opportunity attribute name Opportunity attribute value
How many specialists to evaluate 4
Cultural fit criteria
  • Works as a team with our organisation and other suppliers
  • Work in a collaborative and transparent manner
  • Share knowledge and experience with other team members
  • Can work with individuals with low technical expertise
Assessment methods
  • Work history
  • Reference
Evaluation weighting

Technical competence

60%

Cultural fit

10%

Price

30%

Questions asked by suppliers

Questions asked by suppliers
Supplier question Buyer answer
1. What is the budget range for this role? The daily rate will be in accordance with the Digital Market place rate
2. Will this role fall within the remit of IR35 No, it is outside IR35
3. If SC clearance has lapsed for the supplier candidate, there will be sponsorship available to be certified? UKSC SC clearance required. In exceptional circumstances the MOD will sponsor a candidate.
4. Will there be an indicative day rate published? See response to question 1.
5. Is there an incumbent supplier? No, there is no post for this role as the work is required for a finate period
6. Is this role inside or outside IR35? See response to question 2.
7. Is there an incumbent in place? See response to question 5
8. Nice to have skills and experience: should "proposal eavaluation criteria" be included as a shortlisting question? Should too many suppliers have all the essential skills and experience, evidence of delivery within a Government Department will be used to shortlist the suppliers.
9. What is the maximum daily budget for this please? See response to question 1.
10. What is the maximum daily budget for this please? See response to question 1
11. Nice to have skills: 'proposed evaluation criteria@ be included as a shortlisting question? See response to question 8
12. Essential skills and experience: how would you like "provide evidence of excellent written and verbal communication skills, the ability to communicate simply and clearly to communicate in the 100 word format bearing in mind we can't include any attachments? It is for each supplier to decide how best to evidence their skills in this area. However, you may wish to provide details of how you communicated with example/s of the outcome/result achieved.
13. Please could you clarify the objectives of this research. Under 'summary of the work' it suggests that the user researcher needs to identify user needs of the in house test teams and business units. Under 'what the specialist will work on ' it suggests that discovery is focused on more technical aspects of testing. Does the research focus on qualitative research around user needs or technical research around testing programmes. The user research will be focused on identifying and documenting the user needs, and profiles
14. What is the budget for this project? See response to question 1.
15. Is there a current incumbent in this role? See response to question 5
16. Can you please clarify how we should respond top this point for the skills and experience stage of the response? For the first three bullet points, examples of previous experience. See response to question 13, in respect to final bullet - communication skills