Nottinghamshire Healthcare NHS Foundation Trust

Digital Health Internet-enabled CBT

Incomplete applications

5
Incomplete applications
4 SME, 1 large

Completed application

1
Completed application
1 SME, 0 large
Important dates
Opportunity attribute name Opportunity attribute value
Published Monday 22 July 2019
Deadline for asking questions Monday 29 July 2019 at 11:59pm GMT
Closing date for applications Monday 5 August 2019 at 11:59pm GMT

Overview

Overview
Opportunity attribute name Opportunity attribute value
Summary of the work Proposals to provide internet-enabled CBT (‘ieCBT’) to those experiencing common mental health problems, such as anxiety and depression via an online, typed-therapy modality providing easily accessible evidenced-based CBT for those who may encounter a range of barriers to accessing traditional services.
Latest start date Tuesday 24 September 2019
Expected contract length until 31st March 2021 (Subject to head contract for provision of IAPT services)
Location East Midlands
Organisation the work is for Nottinghamshire Healthcare NHS Foundation Trust
Budget range Suppliers to provide a breakdown of costs. Funds to be secured

About the work

About the work
Opportunity attribute name Opportunity attribute value
Why the work is being done CBT is an online, typed-therapy modality providing easily accessible evidenced-based CBT for those who may encounter a range of barriers to accessing traditional services, for example due to geography, poverty of time, physical difficulties or personal boundaries.
Embedding ieCBT within existing service structures can significantly boost both access and capacity.
Problem to be solved Nottinghamshire Healthcare NHS Foundation Trust (‘NHFT’). Across the NHFT service, there are constant and considerable pressures to deliver clinically appropriate care to patients in the context of increasing national IAPT access targets and maintaining the standards for waiting times and recovery. These pressures include but are not limited to:
• therapist capacity and availability,
• patient demand across vast geographical locations, and
• provision of out of hours treatment.
Who the users are and what they need to do CBT is an online, typed-therapy modality providing easily accessible evidenced-based CBT for those who may encounter a range of barriers to accessing traditional services, for example due to geography, poverty of time, physical difficulties or personal boundaries.
Embedding ieCBT within existing service structures can significantly boost both access and capacity.
Early market engagement Pilot on going
Any work that’s already been done All of the above as per pilot, in various locations/areas:

Greater Nottingham, Leicester City, Leicestershire County & Rutland
Existing team Welcome to Let’s Talk –Wellbeing, providing help for people with anxiety, depression and other similar difficulties.
Let’s Talk – Wellbeing is available in many different places in the community.
How the service works If you are having difficulties such as feeling low,
anxious or stressed and would like some help, you can either discuss this with your GP who may arrange a referral to the Let’s Talk –Wellbeing service or you can refer yourself via our online portal at www.iaptportal.co.uk/
ltw.html. You can also visit the Let’s Talk –Wellbeing website for further information at www.nottinghamshirehealthcare.nhs.uk/
letstalkwellbeing
Current phase Live

Work setup

Work setup
Opportunity attribute name Opportunity attribute value
Address where the work will take place On-line access from points within Nottingham, Leicester City, Leicestershire County & Rutland.
Working arrangements The provider shall deliver CBT over the internet, meaning the patient can see their therapist from wherever they choose. Online CBT is delivered securely through an online therapy platform. At the time of appointment, patients simply log in and speak to theirr therapist by typing back and forth. Typed conversation removes the pressure of having a face-to-face conversation, and can allow you to express your true, inner feelings. Sessions usually take place once a week and last up to 60 minutes.
Security clearance CRB, Adherence to IG and GDPR, Confidentiality

Additional information

Additional information
Opportunity attribute name Opportunity attribute value
Additional terms and conditions standard terms

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Skills and experience
Opportunity attribute name Opportunity attribute value
Essential skills and experience
  • Infrastructure to provide on-line CBT
  • Experience of providing on-line CBT
Nice-to-have skills and experience guarantee no waiting list

How suppliers will be evaluated

How suppliers will be evaluated
Opportunity attribute name Opportunity attribute value
How many suppliers to evaluate 3
Proposal criteria
  • Technical solution
  • Approach and methodology
  • How the approach or solution meets user needs
  • Team structure & Network of clinicians & therapists
Cultural fit criteria
  • Work as a team with our organisation
  • transparent and collaborative when making decisions
Payment approach Fixed price
Assessment methods
  • Written proposal
  • Case study
  • Work history
  • Reference
Evaluation weighting

Technical competence

60%

Cultural fit

20%

Price

20%

Questions asked by suppliers

Questions asked by suppliers
Supplier question Buyer answer
1. You state within Essential skills and experience, must have "Infrastructure to provide on-line CBT". What do you mean by Infrastructure? For Infrastructure, please reads this as meaning the structure, the resource, the software application, the established team and network of clinicians etc providing on-line CBT.
2. A supplier has asked a question about ‘Digital Health Internet-enabled CBT’. They asked:

Is there a current incumbent supplier? If so, who?
Yes, the pilot on going in various locations/areas (Greater Nottingham, Leicester City, Leicestershire County & Rutland) is being provided/supported by Ieso Digital Health
3. A supplier has asked a question about ‘Digital Health Internet-enabled CBT’.
They asked:
This doesn't look like an opportunity fit for DOS, is there a reason that the incumbent isn't awarded a direct tender?
Via DOS we want to broaden awareness to other potential providers, achieving best value etc. Direct award is not an option open via digital marketplace or other.
4. You say that there is a pilot of a solution, what are the numbers of patient who have accessed the system? By Area:
* Leicestershire County & Rutland (Sept 18 - July 19) 650 at average of 59 per month
* Nottingham (Oct 18 - July 19) 728 at an average of 119 per month
* Leicester City (Oct 18 - July 19) 255 at an average of 43 per month