Department for Education

Technology Directorate - Business Analysis digital transformation partner, Department for Education.

Incomplete applications

17
Incomplete applications
13 SME, 4 large

Completed applications

29
Completed applications
20 SME, 9 large
Important dates
Opportunity attribute name Opportunity attribute value
Published Thursday 11 July 2019
Deadline for asking questions Thursday 18 July 2019 at 11:59pm GMT
Closing date for applications Thursday 25 July 2019 at 11:59pm GMT

Overview

Overview
Opportunity attribute name Opportunity attribute value
Summary of the work We are looking for Business Analysis Capability to support the development, delivery and communication of effective, user-focused digital services, taking products from vision to delivery by engaging with the teams and stakeholders across DfE.
Latest start date Tuesday 1 October 2019
Expected contract length 24 months
Location West Midlands
Organisation the work is for Department for Education
Budget range A pipeline of activity is foreseen over the next 24 months, with an indicative budget against the requirements for this capability being £1.5m, but that scope could expand or contract.
Each SOW will give a cost to enable tracking. Budget approval is subject to Cabinet Office spending controls, service assessments and DfE governance.
DfE does not commit to any minimum or maximum spend at this point.

About the work

About the work
Opportunity attribute name Opportunity attribute value
Why the work is being done We are looking for Business Analysis Capability to work alongside our in-house digital teams and other capability suppliers, within Technology Directorate, as part of the department's digital transformation of services, in line with government service standards.
Problem to be solved Technology Directorate requires business analysis capability able to deliver outcomes based on user needs and government service standards and capable of supporting a range of projects from inception through to live. This approach will provide supportive continuity through the lifecycle of projects. We anticipate up to 5 projects at any time.
Who the users are and what they need to do Teachers
Parents
Students
Schools
Providers
Our own staff.

For example:
As a Provider I Need to view my allocation statements so that I can see work out my budgets for the year

As an authorised provider I Want to view the guidance on reconciliation statements so that I can fully understand how my claim is worked out

As a Service Now user I need a single point of entry to log my IT related issues so that they can be resolved by the appropriate team.
Early market engagement N/A
Any work that’s already been done Technology Directorate is supporting digital transformation across the DfE. A number of these digital projects such as MYESF and ITSM toolset management projects are well advanced across the GDS spectrum (Discovery, Alpha, Private Beta, Public Beta, Live and Continuous Improvement).
Existing team You will work with internal DfE staff from a range of disciplines, including architecture, security, policy, service and product management, finance, and delivery management.

You may collaborate or work with other suppliers who are providing capabilities as part of a team.
Current phase Not applicable

Work setup

Work setup
Opportunity attribute name Opportunity attribute value
Address where the work will take place For any given SoW the work is likely to be based in Coventry, some activity may be required UK wide. Travel may be required to DfE offices in these locations.
The primary base will be detailed in each Statement of Work (SoW) and expenses will not form part of the cost unless the supplier is asked to work from a secondary location instead during the execution of the work relating to the SoW. e.g. If SoW primary base is in Coventry then no expenses will be paid for Coventry.
Working arrangements The existing DfE Technology team comprises lead roles in product & service management and agile delivery, as well as stakeholders from our finance, HR and legal services teams.

To improve DfE internal capability, build and support the applications/services, knowledge transfer back into DfE will be a requirement.

We anticipate up to 5 concurrent engagements at any one time.

A Statement of Work will be completed to outline the outcomes and deliverables expected for each engagement
Security clearance DfE requires all supplier staff to have baseline personnel security standard clearance (BPSS). There may be a requirement for some of the work to require security clearance checks. This will be detailed in the Statement of Work.

Additional information

Additional information
Opportunity attribute name Opportunity attribute value
Additional terms and conditions Standard Framework and Call Off Terms and Conditions. Any expenses shall be submitted in line with DfE standard T&S policy. Primary work location stated in SoW will not attract expenses. Contract and Vendor Management will form a key part of governance and suppliers will be expected to co-operate in a manner that fosters healthy working relationships and quality delivery.

Suppliers must provide sufficient guarantees to meet the requirements of GDPR in line with Procurement Policy Note 03/17 Changes to Data Protection Legislation & General Data Protection Regulation.

Skills and experience

Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.

Skills and experience
Opportunity attribute name Opportunity attribute value
Essential skills and experience
  • Demonstrable experience of successfully providing business analysis on a high profile large scale digital programme with a wide range of stakeholder groups.
  • Strong verbal, written and visual communication skills with the ability to proactively manage stakeholders and tailor to the needs of audience by collaborating on decisions.
  • Must hold relevant qualifications in Agile methodologies and have extensive practical experience of working in /leading Agile requirements work for large scale Agile delivery initiatives, with good knowledge/experience of SAFe.
  • Extensive experience of development of processes and business solutions, redesigning processes across multiple departments and functional teams to support effective operation and business change.
  • Proven success at establishing and developing high standards of business analysis artefacts e.g. BPMN Process Maps, Use Cases, Data Models etc.
  • Extensive expertise of early project scoping, developing roadmaps and translating these into high-level themes, epics and user stories, maintaining the product backlog using appropriate tools, ensuring it is prioritised.
  • Ability to think creatively and articulate innovative ideas to solving complex business problems.
  • Proven ability to work collaboratively at pace within a high profile pressurised delivery environment.
  • The successful candidate will have extensive knowledge/experience of designing solutions compliant with GDS service standards.
Nice-to-have skills and experience
  • Hold one of the following professional Business Analysis qualifications: IIBA Level 3 – CBAP; BCS Advanced Diploma in Business Analysis; BCS International Diploma in Business Analysis.
  • Have demonstrable experience of providing BA services responsible for benefits identification and management.
  • Have demonstrable experience of providing BA services responsible for information and data modelling.
  • Knowledge, experience and/or qualifications in business or enterprise architecture e.g. TOGAF, BIZBOK etc.
  • Prior experience of working in a government setting.

How suppliers will be evaluated

How suppliers will be evaluated
Opportunity attribute name Opportunity attribute value
How many suppliers to evaluate 3
Proposal criteria
  • Demonstrate evidence of meeting the essential skills, together with representative CVs.
  • How the approach or solution meets user needs
  • Demonstrable experience of working alongside clients in co-located, integrated teams.
  • Demonstrate approach to knowledge and skills transfer.
  • Ability to scale-up resources and flex resource when needed on-site.
  • How value for money will be achieved for the duration of the contract.
Cultural fit criteria
  • Establish a strong analysis based culture.
  • Experience of working with multi-vendor teams across multiple projects.
  • Experience of collaboration with multiple organisational stakeholders with the aim to achieve a single objective.
  • Experience of transferring knowledge to permanent staff within client organisation.
  • Able to explain technical things to non-technical people, and non-technical things to technical people.
Payment approach Capped time and materials
Assessment methods
  • Written proposal
  • Work history
  • Presentation
Evaluation weighting

Technical competence

60%

Cultural fit

20%

Price

20%

Questions asked by suppliers

Questions asked by suppliers
Supplier question Buyer answer
1. DfE published two requirements for BAs, can I bid for both? These two requirements have been published simultaneously as a result of an internal departmental review of business analysis needs. For convenience and to ensure better tailoring of requirements to meet the individual needs of Technology Directorate and the ESFA it has been decided to procure two separate contracts. It is anticipated that TWO separate suppliers will be successful for these two procurements to ensure maximum fit with the individually tailored requirements and ensure sufficient capacity to meet demand.
2. Is there an incumbent? yes, the incumbent suppliers are Parity and LA International.
3. Is co-location required or will some remote working be allowed? This will vary from project to project.
4. Is there any indication of the projects which the business analysts will be working on? It is currently anticipated that the MYESF and ITSM Toolset projects will require business analysis resources when the contract starts.
5. How many business analysts do you envisage being deployed per project? This will vary from project to project. Typically one BA is assigned per project, but large or complex projects may require additional resources.
6. Could you confirm that, by “capped time and materials”, you are just referring to your having an overall budget cap and not that you are expecting the successful supplier to take on commercial risk, given your multi-vendor team structure? The "capped time and materials term" is applicable to the call-off contract as well as each individual SoW. There is an overall cap for the contract. Within each SoW, cost for delivering that SoW is also capped.
7. Please can you confirm that you intend to provide feedback and scores for the stage 1 requirement responses, to each bidder? At the sifting stage, the DOS evaluation guidance suggests that the contracting authority should provide the overall score for the bidder and the cut off score for the second stage.
8. Are you looking for one or multiple examples to the questions? The phrase "extensive experience" used in E4 and E6 seems to imply multiple examples, if so how many are you looking for? We are not looking for a specific number of examples, or even multiple examples necessarily. It is up to bidders to decide how they demonstrate the essential skills and experience.